Audience
Companies searching for a solution to manage their omnichannel business and communications strategy
About Brightlink Voice
Voice communication is often taken for granted, but it’s the foundation of a successful omnichannel business and communications strategy. A one stop for all things voice, Brightlink Voice provides reliable global connectivity that powers calls for enterprises and communication providers over an industry leading IP-based network. With simplified pricing, our Enterprise Network Services provides you access to all of the key voice communication capabilities in one comprehensive offering. And with our CPaaS APIs, you can also build custom voice integrations into your business applications and processes. In addition to our carrier services, we have a solution designed to help both your enterprise and SMB customers better engage with customers. Brightlink Network Services provides access to key voice communication capabilities in one comprehensive bundled offering. Bundled access to essential voice capabilities.
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Integrations
Company Information
Brightlink
Founded: 2009
United States
www.brightlink.com/voice/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Brightlink Voice Frequently Asked Questions
Brightlink Voice Product Features
Business Phone Systems
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Business VoIP
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Telephony
IVR / Voice Recognition
Supported
VoIP
Supported
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
Inbound Reporting
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
