Audience

SMB and Enterprise Business

About Fusion Connect

Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.

Pricing

Starting Price:
$19.95/month/user
Pricing Details:
Starting price$19.95/month/user
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Fusion Connect
Founded: 1996
United States
www.fusionconnect.com

Videos and Screen Captures

FusionWorks UC One

FusionWorks UC One

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online

Fusion Connect Frequently Asked Questions

Q: What kinds of users and organization types does Fusion Connect work with?
Fusion Connect works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Fusion Connect support in their product?
Fusion Connect supports these languages: English.
Q: What kind of support options does Fusion Connect offer?
Fusion Connect offers support via 24/7 live support and online.
Q: What other applications or services does Fusion Connect integrate with?
Fusion Connect integrates with: Microsoft Dynamics 365, Microsoft Outlook, NetSuite CRM, NetSuite, Microsoft 365, Salesforce, Sugar Sell, and Zendesk.
Q: Does Fusion Connect have a mobile app?
Yes, Fusion Connect has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Fusion Connect provide?
Fusion Connect provides training in the form of documentation, live online, and webinars.
Q: Does Fusion Connect offer a free trial?
Yes, Fusion Connect offers a free trial.
Q: How much does Fusion Connect cost?
Pricing for Fusion Connect starts at $19.95/month/user.
Q: What pricing for support is available for Fusion Connect?
Fusion Connect offers support included with purchase.
Q: What pricing for training is available for Fusion Connect?
Fusion Connect offers training included with purchase.

Fusion Connect Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported
Contact Management Not Supported

SIP Trunk

Caller ID Supported
Multiple DID Options Supported
PSTN Forwarding Supported
e911 Supported
Automatic Fail-over Routing Not Supported
Call Data Records Not Supported
Disaster Recovery Not Supported
International Numbers Not Supported
Toll-Free Numbers Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported

Unified Communications

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
File Sharing Supported
Mobile Access Supported
Voice Mail Supported
Fax Management Not Supported
Multi-User Collaboration Not Supported