Audience
Companies and Organizations
About Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
Other Popular Alternatives & Related Software
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.
Learn more about PBXware
Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime.
Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations.
Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay!
Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business.
Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties.
Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.
Learn more about ULTATEL
Ooma Office
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable.
Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows.
Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.
Learn more about Ooma Office
Dialpad Connect
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
Learn more about Dialpad Connect
Pricing
Starting Price:
$10/month
Pricing Details:
Integrations
Company Information
Founded: 2005
United States
Broadvoice.com
Videos and Screen Captures
Other Useful Business Software
Fully Managed MySQL, PostgreSQL, and SQL Server
Cloud SQL handles your database ops end to end, so you can focus on your app.
Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Broadvoice Frequently Asked Questions
Q: What kinds of users and organization types does Broadvoice work with?
Broadvoice works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Broadvoice support in their product?
Broadvoice supports these languages: English.
Q: What kind of support options does Broadvoice offer?
Broadvoice offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Broadvoice integrate with?
Broadvoice integrates with: Flip, Microsoft Outlook, Microsoft Teams, Salesforce, and Speak.
Q: Does Broadvoice have a mobile app?
Yes, Broadvoice has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Broadvoice provide?
Broadvoice provides training in the form of documentation, live online, webinars, and in person.
Q: How much does Broadvoice cost?
Pricing for Broadvoice starts at $10/month.
Q: What pricing for support is available for Broadvoice?
Broadvoice offers support included with purchase.
Q: What pricing for training is available for Broadvoice?
Broadvoice offers training included with purchase.
Broadvoice Product Features
Telephony
Call Center Management
Supported
Call Monitoring
Supported
IVR / Voice Recognition
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Telemarketing Management
Supported
VoIP
Supported
Voice & Data Integration
Supported
Auto-Dialer
Not Supported
Contact Management
Not Supported
Predictive Dialer
Not Supported
