Audience

Companies and Organizations

About Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pricing

Starting Price:
$10/month
Pricing Details:

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Founded: 2005
United States
Broadvoice.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Broadvoice Frequently Asked Questions

Q: What kinds of users and organization types does Broadvoice work with?
Q: What languages does Broadvoice support in their product?
Q: What kind of support options does Broadvoice offer?
Q: What other applications or services does Broadvoice integrate with?
Q: Does Broadvoice have a mobile app?
Q: What type of training does Broadvoice provide?
Q: How much does Broadvoice cost?
Q: What pricing for support is available for Broadvoice?
Q: What pricing for training is available for Broadvoice?

Broadvoice Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

SIP Trunk

Toll-Free Numbers Not Supported
Multiple DID Options Not Supported
Call Data Records Not Supported
e911 Not Supported
Caller ID Not Supported
PSTN Forwarding Not Supported
Automatic Fail-over Routing Not Supported
Disaster Recovery Not Supported
International Numbers Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
Telemarketing Management Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Predictive Dialer Not Supported