Alternatives to Telecalling OS

Compare Telecalling OS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Telecalling OS in 2026. Compare features, ratings, user reviews, pricing, and more from Telecalling OS competitors and alternatives in order to make an informed decision for your business.

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    CTM

    CTM

    CallTrackingMetrics

    CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes.
    4.5 out of 5 stars 939 Ratings for CTM
    Compare CTM vs. Telecalling OS View Software for CTM
    Visit Website for CTM
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    CallTools

    CallTools

    CallTools

    Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
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    uContact

    uContact

    net2phone

    Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer
    5.0 out of 5 stars 1 Rating for uContact
    Starting Price: $59.99/month/user
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    CallShaper

    CallShaper

    CallShaper

    CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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    NeoDove

    NeoDove

    Vyapar

    NeoDove is a comprehensive telecalling dialer and CRM platform designed to boost sales team productivity and improve lead conversions. It offers automated outbound calling features that increase call attempts by up to 200%, along with real-time call analytics and team management tools for performance tracking. The platform supports over 1,000 integrations, enabling seamless connections with popular services like WhatsApp, Facebook, and Zapier without any coding. NeoDove’s multichannel engagement includes SMS and WhatsApp automation with customizable scripts and templates to enhance customer communication. Trusted by over 40,000 users across industries, NeoDove helps businesses reduce lead leakage and scale effortlessly without capital investment. With dedicated customer support and easy setup, it’s a smart solution for businesses looking to streamline their telecalling efforts.
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    Tentacle

    Tentacle

    Sunoray Solutions

    Set up Sales and Tele-calling teams, upload contacts, create campaigns, assign teams to campaigns, and start calling in minutes. Monitor your efforts through LIVE Sales Reports and LIVE Call Recordings. All on your cellphone. Your agents can then add comments and follow up through automated reminders. Monitor ROI, agent productivity, data effectiveness and improve customer service.
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    Callyzer

    Callyzer

    LogiMinds Technolab LLP

    Callyzer is a SIM-based telecalling CRM and call tracking software designed to help businesses monitor, manage, and improve their sales calling activities. It enables organizations to track incoming, outgoing, missed, and connected calls from employees' smartphones through a centralized dashboard. With Callyzer, sales managers can monitor team calling activity, analyze call performance, manage leads, access call reports, and gain real-time visibility into sales communication. The platform also supports call recording synchronization, missed call alerts, automated callbacks, CRM integrations, role-based access, and detailed team reporting. Callyzer helps sales and telecalling teams improve productivity, reduce missed opportunities, and make better decisions using accurate call data. It is suitable for industries including real estate, insurance and BFSI, education, healthcare, automobile dealerships, recruitment, travel and hospitality, telecom, mutual funds, and home services.
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    Anril AI

    Anril AI

    Bloom Matrix

    Anril AI is a cloud-based platform for managing customer enquiries and sales follow-up. It brings WhatsApp, website, and social media enquiries into a shared workflow, where AI assistants answer questions, qualify prospects, and route conversations to staff. Lead tools capture, score, and assign prospects and track follow-up. The platform also supports bulk WhatsApp campaigns, telecaller workflows, call tracking, and enquiry analytics. It serves organizations that depend on inbound enquiries, including education, real estate, healthcare, automotive, manufacturing, financial services, and other customer-facing businesses. Anril AI combines AI assistance, telecalling, CRM, lead management, and workflow automation in a multi-tenant SaaS platform. Staff can take over conversations that need personal attention, while teams manage channels and business data through the platform.
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    Calliyo

    Calliyo

    Calliyo

    Calliyo is a SIM-based call management CRM designed to help micro, small, and medium enterprises streamline telecalling and boost sales connect rates. Unlike VoIP or cloud telephony, Calliyo uses mobile SIM networks, making it more cost-effective, reliable, and ideal for on-the-go teams. The platform automatically logs and summarizes every incoming and outgoing call, capturing key details such as call duration, contact name, and conversation notes without manual input. Calliyo also provides AI-powered caller identity, automatic follow-up reminders, and seamless integration with other software for enhanced automation. Managers benefit from clear analytics to monitor team performance and optimize telecalling strategies. By securely managing business contacts separately from personal ones, Calliyo helps users maintain organization and privacy effortlessly.
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    Trylli AI

    Trylli AI

    Trylli AI

    Trylli AI is a next-generation AI voice calling system that replaces traditional telecalling with intelligent, human-like agents. It enables businesses to run inbound and outbound calls at scale, handling sales, support, reminders, HR interviews, and more. Agents can be built using ready templates, chat-based setup, or advanced workflows, with options for multi-agent deployment, shared or isolated memory, and even a “Super Agent” for context switching. Trylli AI integrates a knowledge base for domain-specific queries, supports English and Hindi (with future global languages), and offers customizable voices for personalized conversations. Batch calling allows large-scale campaigns like collections, renewals, or verifications. With detailed analytics, call recordings, role-based access control, and integrations via APIs, Slack, and CRM systems, Trylli AI provides businesses with a scalable, multilingual, and context-aware AI telecaller that works 24/7.
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    telecrm

    telecrm

    telecrm

    telecrm: The CRM Built for Telecalling Teams. telecrm is a simple, powerful CRM designed to make telecalling and sales management easier for teams. With built-in integrations for phone calls, WhatsApp, SMS, and email, it brings all your communication channels into one platform, saving time and boosting efficiency. Why Choose telecrm? 1. Boost Productivity: Automate repetitive tasks to let your team focus on what matters most—closing deals. 2. Improve Conversion Rates: Automated reminders and timely follow-ups mean more leads turn into customers. 3. Actionable Insights: Get real-time reports to track sales progress and optimize your strategy. Perfect for sales teams in industries like real estate, healthcare, and education, telecrm is designed to simplify the sales process and help you close more deals faster.
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    Leadvio

    Leadvio

    13Fold Labs

    Leadvio is a real estate CRM for channel partners in India. It brings inquiries from Facebook, 99acres and WhatsApp into a shared lead pipeline, where teams can assign leads, prioritize follow-ups, record telecalling outcomes and monitor each prospect’s stage and next action. The system supports site-visit scheduling with location proof, booking and expression-of-interest tracking with token, KYC and builder-document details, and commission workflows for developer payouts, incentive slabs and payment milestones. Role-based workspaces support administrators, telecallers and field agents, while performance dashboards report lead response times, conversion activity, source attribution and SLA breaches. Leadvio also includes a Voice AI Agent, Pages Studio for property pages and a Native SIM Dialer. It helps real estate teams manage work from initial inquiry through booking and commission reconciliation.
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    DialerX

    DialerX

    VISVAM

    Our Tele-Calling CRM is built with the latest technology and features a user-friendly interface that makes it easy to navigate and use. With our software, DialerX businesses can easily manage their customer contacts, track sales leads, and analyze customer data to make more informed business decisions. Our software also includes advanced reporting tools that provide valuable insights into customer behavior and help businesses identify areas for improvement.
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    SquadStack

    SquadStack

    SquadStack

    Our outsourcing platform seamlessly manages your outbound calling efforts with a robust tech stack, artificial intelligence, and on-demand telecallers. Welcome new customers onto your platform and start their onboarding journey. Assist and educate your customers through the entire process of onboarding on your platform to reduce drop-offs. Onboard your gig workforce and engage with them regularly to increase retention and productivity. Reduce disruptions in your delivery lifecycle by reaching out to leads and confirming whether you should reattempt delivery or not, capture correct addresses, etc. Boost your customer experience & reduce RTOs by connecting with your customers over call to confirm COD orders and cancel duplicate ones. Save time and effort by seamlessly setting appointments for your sales team.
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    LumaKol

    LumaKol

    BlackLens Studio

    LumaKol is a calling CRM for sales and telecalling teams that manage leads by phone. Agents call from their work SIM on Android, while the app logs work calls and prompts for an outcome, note and follow-up after each call. A scored queue helps agents prioritize prospects and callbacks. Teams organize leads into stages, assign ownership, import CSV or Excel files, and capture inquiries through web forms, Google Ads lead forms, IndiaMART and JustDial. Rules and timed sequences coordinate follow-ups, including email from a connected mailbox and ready-to-send WhatsApp or SMS prompts. Managers use the browser workspace for team activity, attendance, reports, coaching analytics and call-review scorecards. A REST API and signed webhooks let teams exchange lead and call-event data with other systems. LumaKol offers a 14-day trial, and its web and Android interfaces are available in 33 languages.
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    CollectX

    CollectX

    Code First IT Hub

    CollectX is a debt-collection and call-center CRM for teams handling collection workflows. It provides role-based modules for administrators, managers, tele-callers, field team leads, and back-office staff. Call-center tools include manual, auto, power and IVR calling, call recordings, dashboards, MIS reporting, feedback forms, and pickup generation. Field operations include customer address navigation, visit and calling history, contact details, team tracking, visit feedback, and WhatsApp sharing. Back-office functions cover semi-automated distribution, reminders, employee lifecycle processes, attendance, incentives, payroll, petty cash, assets, and report exports. Managers can monitor activity through dashboards and live field tracking; the system also generates liner PDFs, client ID cards, and biodata. Plans are priced by team size rather than per user, with tiers for teams up to 20, 50, 100, and unlimited users.
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    EstatesData

    EstatesData

    Sutlej Soft

    Send Personalized Birthday/Anniversary Greetings to prospects and customers. Send SMS/Email to lead prospects and customers with pre-defined templates. Send personalized SMS/email for project visit schedules, project visit reminders payment reminders, project launches, various schemes, festival greetings and many more by just click of a button. Communicate with employees by way of sms/email. Send SMS and email to leads, prospects and customers. Allocate the leads to telecalling team based on individual work load. Track leads to prospects conversion ratio. Allocate Marketing Budget for a particular project/phase/block.
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    CloudNBFC

    CloudNBFC

    WebCuits IT & Media Solutions

    WebCuits Cloud NBFC 2.0 is back with the Best NBFC loan management software features for your Leasing, Finance & Lending Business Management. Rated Best Cloud based Online software for Two wheeler finance, Automotive Finance, Finance & Lending Business of any size. It's Mobile Ready Loan management software comes along with Mobile ready Apps for enhanced Sales and Recovery operations. It's Easy CloudNBFC is super easy to use its unique Create, add, delete approach makes it easy to use for everyone. CloudNBFC 2.0 is successor to CloudNBFC a flagship Fin-tech NBFC loan management software for Loan origination, Loan Management, Recovery Management, Tele-calling Management. Built on the same Powerful Clean & Simple architecture. CloudNBFC 2.0 gives Financial Firm a technical edge above their competitors and leverages the overall operational capability of a NBFC or Financial firm.
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    RoloCRM

    RoloCRM

    Netmine Mobile Innovations

    A simple app that helps you track your telecalling activities and improve your team performance. Your callers just need a smartphone and a SIM. It does not matter where your callers work from, home or office. All they need is a smartphone and a SIM. You can assign leads and monitor their performance like they were sitting right next to you! You can import your leads from a csv file. You can also get your leads from other sources such as your website, Sulekha, Magicbricks, IndiaProperty, 99Acres and Facebook. You can upload and assign leads in one smooth operation using our web application. You can distribute these leads equally or in any other way you want. Our intelligent dialer helps your callers breeze through their daily calls effortlessly. Your prospect is interested. RoloCRM has powerful tools that can help you set appointments, track follow-ups and send reminders; everything you need to follow up on a lead and take it to closure.
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    Giantleap Interactive

    Giantleap Interactive

    Giantleap Interactive

    We enable Sales. Your sales and marketing reps need qualified leads, prospect databases, prospect intelligence, sales content, training, and a clean CRM database. Fast track your revenue with data services that help you acquire, manage, and spic clean your databases. Deliver precise, timely and meaningful messages to your customers and prospects with our database services. Generate demand, automate marketing, engage prospects and customers, know what technologies your prospects are using, get tele-call agents, market events. All with the help of our experienced professionals. Acquire and improve power-selling skills, pep up the performance of your sales reps with our in-house and open-house program with our time-tested, proven training designed for success. Technology marketing databases targeted sales and marketing databases that include customer names, addresses, phone numbers, emails, and other sales and marketing intelligence details useful for your communications.
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    SpitFire

    SpitFire

    OPC Marketing

    Inbound & Outbound Call Center with Unlimited Lines. Fully Blended. User-Friendly. Cost-Effective. SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools you need to launch blended inbound and outbound call center campaigns. This enterprise grade system has 6 dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. Using a pre-loaded list of numbers, SEP quickly and automatically places outbound calls and connects the answered calls to available agents. SEP monitors the call center volume and time per call, intelligently adjusting its dial rate to minimize the time your agents spend waiting between conversations.
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    PIMS Dialer

    PIMS Dialer

    Pimsware

    PIMS Dialer by Pimsware is a flexible, scalable, and secure cloud-based dialer for call centers of any size. Available for only $125 per agent per month, PIMS Dialer includes unlimited outbound minutes, technical support, call recording, and all features of current and future version of the dialer. It offers a wide range of tools for improving a call center's dialing strategy, call handling, compliance and reporting, and more.
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    MegaDialer

    MegaDialer

    Megacall

    MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics. MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.
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    QuikrJobs

    QuikrJobs

    QuikrJobs

    QuikrJobs is one of India's largest career platforms for the blue-collar, grey collar and entry-level jobs. We help a wide range of industries with recruitment needs by sourcing the right talent from our database of lakhs of candidates. From delivery boys, data entry operators, BPO/telecallers, and tech professionals find the right talent Quikr. Hire people for your business with ease. Search over 1 crore+ blue-collar and entry-level resumes. India’s no. 1 hiring platform for blue-collar and entry-level white-collar roles. 1 Crore+ active resumes across diverse 500+ roles are registered on QuikrJobs. Get fast, easy, affordable solutions to help you find the right people, for the right jobs. Quikr is all about you. Our aim is to empower every person in the country to independently connect with buyers and sellers online. Local Classifieds app that lets you buy, sell rent, or find anything online. The app offers a one-stop destination for all your shopping needs.
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    Call Karma Contact Center
    Call Karma Contact Center is Nectar Desk’s cloud contact center for organizations managing inbound and outbound customer service and sales interactions. It combines voice calling, SMS, live chat, email, WhatsApp, and social messaging in a browser-based workspace. Contact center tools include automatic call distribution, IVR, call queues, auto and power dialers, call recording, skills-based routing, ticketing, analytics, and workforce management. AI features include a voice assistant that automates calls and transfers conversations to agents, as well as call analysis and coaching tools. The platform integrates with CRM and other business applications, including HubSpot, Pipedrive, and Salesforce, and provides an API. Professional plans are priced per active agent, with custom Enterprise pricing. It is designed for organizations managing customer contact operations across multiple channels.
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    TelTel

    TelTel

    TelTel

    Free telephony center that provides outgoing and incoming calls via Internet with a wide range of functionality for your business. To receive calls, you can buy all kinds of Latvian and foreign numbers and forward them to a call center or a mobile phone. Call within Latvia or abroad for a couple of cents per minute. Call from your phone without changing current operator or SIM card. You can playback audio for each call. Real-time call reports and statistics. Predictive dialer and click2call decrease agents dialing time. With auto dialer blast recorded message automatically to all numbers. In background customer hear music and call is forwarded to all or the first available operator.
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    Enterprise Communications Call Center Software
    Increase your productivity and sales with the leading outbound call center software. Always keep an overview, full cost control and improve your sales performance at the same time. Increase the productivity of your outbound call center campaign and thus your profitability. After many years of perfectionist-driven further development by analyzing the multiple millions of connections that were mediated by our call center dialer software, our team has now developed one of the best algorithms available on the market to keep your call center agents in the customer conversation almost continuously. As a basis for the dialer algorithm, you only have to enter the maximum permitted drop rate and the desired target waiting time (until the next call from your call center agent). Based on this data and other factors calculated by the system, such as the current availability of your data and the average call time, the best possible agent utilization can be achieved.
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    AuguTech

    AuguTech

    AuguTech

    AuguTech is a cloud-based predictive dialer platform ideal for small to mid-sized businesses from all industries. AuguTech key featurs include inbound and outbound calling, call recording, automatic dialing, and performance analytics. Automatic and instant, AuguTech features the capability of delivering 60 calls per hour per agent and it can support up to 40 stations at once. AuguTech also allows users to set customized outbound caller Ids and dial with custom time zone restrictions.
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    Kunnect

    Kunnect

    Kunnect

    Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.
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    T-Max Predictive Dialer

    T-Max Predictive Dialer

    T-Max Dialer & Communications

    Unlimited Calling - FREE TRIALS T-Max Predictive Dialer, an inbound and outbound CRM dialing system, is ideal for debt collections, marketing, and sales teams. With T-Max Predictive Dialer, users can reach as many live contacts as possible at one time by dialing up to five numbers at once. T-Max Predictive Dialer's automated system enables users to reduce the time to take on busy signals, wrong numbers, or no answers and instead aim to connect all receivers to a live agent at first contact. Managers can use monitoring to listen to agent calls, barge in or take over calls for QA or to help close the call. If you need a hosted auto dialer VOIP phone system with power dialer, preview dialer, sip phone, webphone, voicemail drops, local caller ID, call center, text to speech, and telemarketing capabilities We also have Voice Broadcasting Auto Dialer Trials. Compatible with ANY CRM including Salesforce, Zoho, & Monday
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    iCallify

    iCallify

    iCallify

    iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended operations with features like predictive, power, preview, and auto dialers, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call, real-time dashboards, advanced call routing, and a Movable Dialer for flexible agent workflows. Designed for scalability, iCallify improves efficiency, boosts conversions, and delivers personalized experiences. It offers multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), Theme Customization for brand alignment, TCPA Compliance for secure outreach, and seamless CRM and third-party integrations.
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    Zoom Contact Center

    Zoom Contact Center

    Zoom Communications

    Zoom Contact Center is an AI-powered, omnichannel contact center platform that helps businesses manage customer service, sales, and support interactions across multiple communication channels. The software brings together voice, video, email, live chat, SMS, and social media messaging within a unified customer engagement environment. Its intelligent routing capabilities connect customers with appropriate agents based on their needs, agent skills, availability, and customer history. Zoom Contact Center provides AI-assisted conversation summaries, real-time agent guidance, sentiment analysis, and automated follow-up recommendations. The platform also offers call recording, interactive voice response (IVR), outbound dialing, customer journey analytics, and integrations with CRM systems. Additional workforce management, quality management, and virtual agent capabilities help organizations automate customer service workflows, evaluate employee performance, and improve contact center operati
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    ConVox

    ConVox

    Deepija Telecom

    ConVox is a comprehensive call center software solution that caters to various communication needs. It offers features for both inbound and outbound calling, making it a versatile tool for call centers of all sizes. One of the standout features of ConVox is its predictive dialer, which helps call centers optimize their outbound calling operations by automatically dialing numbers and connecting agents to live calls, thereby increasing efficiency and productivity. In addition to traditional voice calls, ConVox also supports audio conferencing, allowing multiple participants to join a call simultaneously. This feature is particularly useful for virtual meetings or training sessions. Moreover, ConVox integrates WhatsApp messaging solution into its platform, enabling businesses to communicate with customers through this popular messaging app. This integration enhances customer engagement and provides an additional channel for customer support.
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    ReadyCall

    ReadyCall

    ReadyCall

    ReadyCall is a cloud contact center and customer-service platform for businesses handling phone and digital conversations. It supports inbound and outbound calls, IVR menus, queues, skills-based routing, call recording, live monitoring and service reports. Customer records and ticketing tools help teams manage requests, notes and follow-up. Its shared inbox brings WhatsApp Business, website live chat, Instagram and Messenger conversations into agent workflows. Optional AI voice and chat agents can answer customer questions, assist with tasks such as appointment or order-status requests, and transfer conversations to staff. The Arabic, right-to-left interface is designed for Saudi businesses in sectors such as e-commerce, healthcare, education, real estate and services. The platform is accessed in a browser and offers a mobile app; Enterprise plans offer private-cloud deployment or deployment within a customer's infrastructure.
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    Zendesk Talk
    Connect with customers on a call center solution built right into the Zendesk ticketing system. A phone conversation is a powerful way to solve a problem—even in the age of email and social media. When customers get help over the phone, agents can resolve complex issues faster and deliver personalized support. Make those conversations happen easily and efficiently with Zendesk Talk. Talk is cloud-based call center software built right into the Zendesk Support ticketing system, allowing customer service teams to provide phone support from the same platform they use to manage all other channels. With full customer history, automatic ticket creation, and call recording, agents can focus on conversations instead of workflow. For quick questions and easy updates, start texting with your customers. Text lets agents receive texts, automate alerts, and send proactive messages. Each conversation becomes a ticket — with built-in workflows, reporting, and full customer history.
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    JustCall

    JustCall

    JustCall.io

    The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!
    5.0 out of 5 stars 1 Rating for JustCall
    Starting Price: $30 per user per month
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    DialerKing

    DialerKing

    DialerKing Technology

    A dialer software can improve efficiency by automating the process of dialing phone numbers, reducing the time agents spend manually dialing numbers, and allowing them to focus on more important tasks such as talking to customers. It can also optimize the process of call routing, call reporting, and call monitoring, allowing managers to identify areas where efficiency can be improved.
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    SalesLens

    SalesLens

    SalesLens

    Use the next generation of AI to analyze call context to help the team sell more. With our AI-powered sales call analytics and coaching solution, we go beyond just monitoring KPIs. We analyze the full context of each conversation, providing real-time insights that can revolutionize your sales team management. No more manual supervision or missed opportunities. Use the call evaluation templates or add your own questions to get a personalized quality report. For example, see if the salesperson asked open-ended questions about the customer's needs and suggested the next step at the end of the call. Simply upload a call for analysis to our platform. You'll get the result in just a few minutes! Get a detailed report of the call with answers to your questions about the quality of the manager's conversation. Evaluate real-time call quality scores, as well as the best and worst calls for training and coaching purposes for your sales team.
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    InterCloud9 Predictive Dialer
    InterCloud9 hosts an industry leading cloud based predictive dialer. Our dialer is designed for individuals or call centers and capable of dialing up to 5 lines per agent logged in along with inbound call distribution and text messaging. We have no contracts, instant account set up, US based support and training at no extra cost. Our cloud based power dialer can be set up and fully functional in under 10 minutes just plug in your headset, upload your data and enjoy the highest connection rates available! Whether you are a standalone agent or a call center with 100 agents we have the best power dialer for you or your team. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Because our power dialer software is cloud based your agents can log in from with an internet connection.
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    SanCCS

    SanCCS

    SAN Softwares

    Unlock exceptional features with the best call center software. A calling software for a call center can make your business efficient yet advanced. Get multiple dialing modes including progressive, predicative, manual, and preview. Various reports based on performance, attendance, call logs, and Analytical reporting. Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters. Integration calling option with the click-to-call button on the website and internal CRM. The dialer for call center software offers an exceptional feature of automated callback if an agent misses the call. SanCCS cloud call center solutions allow you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly.
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    Readymode

    Readymode

    Readymode (formerly Xencall)

    Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.
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    Peeringo

    Peeringo

    Algoreth

    Peeringo is a modern cloud telephony and AI communication platform designed to help businesses deliver smarter, faster, and more professional customer interactions. With Peeringo, companies can acquire virtual phone numbers in various countries, manage calls, voicemails, and SMS from a unified inbox, and empower their teams with seamless cross-device access. The platform offers advanced features such as AI-powered voice agents, IVR menus, smart call routing, call forwarding, recording, and detailed analytics — all built to streamline workflows and reduce missed opportunities. Businesses can also leverage Peeringo’s Unified Callbox, which brings all conversations into a single view, making it easy to track, respond, and collaborate as a team. Peeringo is designed for startups, SMBs, and global teams that need a reliable and scalable solution to connect with customers anywhere in the world.
    Starting Price: $10/month (Billed Annually)
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    Freevoice

    Freevoice

    Freevoice

    Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.
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    Car Wars

    Car Wars

    Car Wars

    The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships.
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    My Call Cloud

    My Call Cloud

    My Call Cloud

    My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!
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    Voxbay

    Voxbay

    Voxbay

    Voxbay is an AI-powered, cloud telephony and unified communications platform designed for businesses of all sizes. It delivers a comprehensive contact-center solution featuring multilevel IVR, predictive dialer, virtual numbers, call masking, conferencing, live call monitoring and transfer, call recording, lead and ticket management, SMS/WhatsApp messaging, and AI-driven call routing. It seamlessly integrates with CRM systems such as Zoho, automatically logging interactions, and supports global virtual numbers from over 65 countries. It provides real-time agent dashboards, performance tracking, automated notifications, and social media connectors. With 99.9 % uptime, robust security, and scalable deployment, Voxbay streamlines inbound and outbound communication, optimizes workflows, and enhances customer engagement through centralized control and intelligent analytics.
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    Ring.io

    Ring.io

    Ring.io

    The sales telephony platform that will turbo-boost your team results. Ring.io’s dialer helps sales teams make more calls, set more meetings, and close more deals. Unleash your reps’ full potential by automating their phone prospecting tasks. Easily route incoming calls to the most appropriate person in your team, using data from your CRM, no matter the call volume. Never drop a warm lead or valuable customer. Increase call connections, improve rep performance, and optimize every dial for better results with powerful coaching and training tools. Ring.io Pay is the fastest way to accept credit card payments over the phone while staying PCI compliant. Make more sales, collections or donations. It’s easy to get set up with Ring.io! You’ll be calling from your CRM in minutes with absolutely nothing to configure, and smart defaults for most things you may like to customize. Most dialers suck and are infuriating to use.
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    Klariqo

    Klariqo

    Klariqo

    Klariqo is call QA and signed call records for call centers, on the dialer you already run. Every recorded call gets a Klariqo Call Record: the transcript, a digital signature and a government-grade timestamp from DigiCert. Change one word and the check fails, so a buyer or a regulator can check the record in Klariqo's public verifier without an account. Call QA scores every call against your own checklist (disclosures, script, consent language, banned phrases) for human and AI agents, so supervisors stop sampling a few calls a week. Setup takes about 10 minutes with read-only VICIdial access. Built for pay-per-call, lead gen and BPO floors in Medicare, final expense, ACA, debt and SSDI. Your first 10,000 recorded calls get their record free, then $0.02 per call. Call QA is $0.05 per call, record included.
    Starting Price: $0.02 per recorded call
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    CallCenterHosting

    CallCenterHosting

    CallCenterHosting

    Enriched with advanced features, cloud-based solutions from CallCenterHosting bring you business success. The success of a call center depends on the efficiency of a dialer and its capabilities to outreach customers. The suitability of dialers depends on the number of agents available and the scale of the need for outreaching customers. Cloud-based call center solutions that help your agents negotiate with customers with the right tools and information. Cloud has taken the call center industry to a completely new level and, it has brought in several innovations that have made it possible to tap the full potential of customer service with the help of cloud-hosted call centers. Use toll free and virtual numbers to communicate and endorse your products or services to your new customers. Steady communication with customers is the key to achieve business success. Companies look for ways to be highly accessible to their customers in terms of how easily the customers connect with them.
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    Elision AI Voice Analysis

    Elision AI Voice Analysis

    Elision Technologies

    AI Voice Analysis is Elision Technologies' contact-center conversation analytics product for quality assurance and supervisory teams. It analyzes customer-agent calls to produce transcripts, sentiment and emotion indicators, intent and conversation-pattern insights, and automated call and agent scores. Teams can use these results to review service quality, check script and compliance behaviors, prioritize calls that need human attention, and support coaching. The platform is described as providing live sentiment and risk alerts during calls, alongside post-call scorecards and summaries. It is designed for contact-center operations such as customer support, sales, banking and finance, collections, and BPO/KPO services. Elision states that the product integrates natively with its DialShree and VoiceLink platforms.