Audience
Call centers, telecalling teams and businesses that manage customer calling operations.
About Telecalling OS
Telecalling OS is a cloud-based telecalling platform for call centers, telecalling teams, and businesses managing customer calling operations. It combines a smart dialer with call recording and AI-powered call analysis to support calling workflows and review recorded conversations. Teams can use the platform for telecalling CRM operations, manage calling activities, and analyze conversations after calls. By bringing dialing, recording, and conversation analysis together, Telecalling OS helps organizations coordinate customer calls, review conversations, and manage telecalling workflows in one platform.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Pricing
Starting Price:
₹1,999/user/month
Integrations
No integrations listed.
Company Information
Velozity Global Solutions India Private Limited
Founded: 2019
India
www.velozityglobal.com
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Product Details
Platforms Supported
Cloud
Telecalling OS Frequently Asked Questions
Q: What kinds of users and organization types does Telecalling OS work with?
Telecalling OS works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Telecalling OS support in their product?
Telecalling OS supports these languages: English.
Q: How much does Telecalling OS cost?
Pricing for Telecalling OS starts at ₹1,999/user/month.
