Audience

Call centers interested in a solution to streamline their operations and maximize productivity

About SanCCS

Unlock exceptional features with the best call center software. A calling software for a call center can make your business efficient yet advanced. Get multiple dialing modes including progressive, predicative, manual, and preview. Various reports based on performance, attendance, call logs, and Analytical reporting. Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters. Integration calling option with the click-to-call button on the website and internal CRM. The dialer for call center software offers an exceptional feature of automated callback if an agent misses the call. SanCCS cloud call center solutions allow you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly.

Pricing

Starting Price:
₹1499/User

Integrations

API:
Yes, SanCCS offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SAN Softwares
Founded: 1999
India
sansoftwares.com/products/sanccs-call-center-software/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

SanCCS Frequently Asked Questions

Q: What kinds of users and organization types does SanCCS work with?
Q: What languages does SanCCS support in their product?
Q: What kind of support options does SanCCS offer?
Q: What other applications or services does SanCCS integrate with?
Q: Does SanCCS have an API?
Q: Does SanCCS have a mobile app?
Q: What type of training does SanCCS provide?
Q: How much does SanCCS cost?

SanCCS Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported