Audience
Global Market
About AuguTech
AuguTech is a cloud-based predictive dialer platform ideal for small to mid-sized businesses from all industries. AuguTech key featurs include inbound and outbound calling, call recording, automatic dialing, and performance analytics. Automatic and instant, AuguTech features the capability of delivering 60 calls per hour per agent and it can support up to 40 stations at once. AuguTech also allows users to set customized outbound caller Ids and dial with custom time zone restrictions.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
AuguTech
Founded: 2010
United States
www.augutech.com
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Product Details
Platforms Supported
Cloud
Mac
Windows
Training
Documentation
Live Online
Support
Online
Phone Support
24/7 Live Support
AuguTech Frequently Asked Questions
AuguTech Product Features
Call Center
Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Call Logging
Call Scripting
Database
Queue Management