Audience
Companies that need call center software
About TelTel
Free telephony center that provides outgoing and incoming calls via Internet with a wide range of functionality for your business. To receive calls, you can buy all kinds of Latvian and foreign numbers and forward them to a call center or a mobile phone. Call within Latvia or abroad for a couple of cents per minute. Call from your phone without changing current operator or SIM card. You can playback audio for each call. Real-time call reports and statistics. Predictive dialer and click2call decrease agents dialing time. With auto dialer blast recorded message automatically to all numbers. In background customer hear music and call is forwarded to all or the first available operator.
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Integrations
No integrations listed.
Company Information
TelTel
Founded: 2008
Latvia
www.teltel.io
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Live Online
Support
Phone Support
24/7 Live Support
TelTel Product Features
Call Center
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Queue Management
Real-time Chat
Reporting/Analytics