Audience

Call centers, Contact centers, Hotels, Rental cars companies, Booking Business

About MegaDialer

MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics.

MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration.

MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.

Pricing

Starting Price:
Pay as you go
Pricing Details:
Choose a Tailored Rate
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Megacall
Founded: 2008
Spain
megacall.es/en/megadialer-call-center-software/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
Windows
Mac
Training
Documentation
Live Online
Support
Phone Support
Online

MegaDialer Frequently Asked Questions

Q: What kinds of users and organization types does MegaDialer work with?
Q: What languages does MegaDialer support in their product?
Q: What kind of support options does MegaDialer offer?
Q: What other applications or services does MegaDialer integrate with?
Q: What type of training does MegaDialer provide?
Q: Does MegaDialer offer a free trial?
Q: How much does MegaDialer cost?
Q: What pricing for support is available for MegaDialer?
Q: What pricing for training is available for MegaDialer?

MegaDialer Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Queue Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management
FCC Compliance
FTC Compliance

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration