Audience

Call centers, Contact centers, Hotels, Rental cars companies, Booking Business

About MegaDialer

MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing. With its interactive interface, users can view information about campaigns, track agents and perform real-time analytics.

MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration.

MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.

Pricing

Pricing Details:
Choose a Tailored Rate
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Megacall
Founded: 2008
Spain
megacall.es/en/megadialer-call-center-software/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Support
Phone Support
Online

MegaDialer Frequently Asked Questions

Q: What kinds of users and organization types does MegaDialer work with?
Q: What languages does MegaDialer support in their product?
Q: What kind of support options does MegaDialer offer?
Q: What other applications or services does MegaDialer integrate with?
Q: What type of training does MegaDialer provide?
Q: Does MegaDialer offer a free trial?
Q: What pricing for support is available for MegaDialer?
Q: What pricing for training is available for MegaDialer?

MegaDialer Product Features

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Real-time Chat Supported
Reporting/Analytics Supported
Database Not Supported
Queue Management Not Supported

Predictive Dialer

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
Lead Capture Supported
Lead Management Supported
FCC Compliance Not Supported
FTC Compliance Not Supported

Telephony

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
VoIP Supported
Voice & Data Integration Supported