ConVoxDeepija Telecom
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Telecalling OSVelozity Global Solutions India Private Limited
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Related Products
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ConVox:
About
ConVox is a comprehensive call center software solution that caters to various communication needs. It offers features for both inbound and outbound calling, making it a versatile tool for call centers of all sizes. One of the standout features of ConVox is its predictive dialer, which helps call centers optimize their outbound calling operations by automatically dialing numbers and connecting agents to live calls, thereby increasing efficiency and productivity. In addition to traditional voice calls, ConVox also supports audio conferencing, allowing multiple participants to join a call simultaneously. This feature is particularly useful for virtual meetings or training sessions. Moreover, ConVox integrates WhatsApp messaging solution into its platform, enabling businesses to communicate with customers through this popular messaging app. This integration enhances customer engagement and provides an additional channel for customer support.
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Telecalling OS:
About
Telecalling OS is a cloud-based telecalling platform for call centers, telecalling teams, and businesses managing customer calling operations. It combines a smart dialer with call recording and AI-powered call analysis to support calling workflows and review recorded conversations. Teams can use the platform for telecalling CRM operations, manage calling activities, and analyze conversations after calls. By bringing dialing, recording, and conversation analysis together, Telecalling OS helps organizations coordinate customer calls, review conversations, and manage telecalling workflows in one platform.
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ConVox:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Telecalling OS:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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ConVox:
Audience
Companies and teams seeking a solution to improve their call center operations
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Telecalling OS:
Audience
Call centers, telecalling teams and businesses that manage customer calling operations.
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ConVox:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Telecalling OS:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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ConVox:
API
Offers API
Not Supported
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Telecalling OS:
API
Offers API
Not Supported
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ConVox:
Screenshots and Videos |
Telecalling OS:
Screenshots and VideosNo images available
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ConVox:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Telecalling OS:
Pricing
₹1,999/user/month
Free Version
Not Supported
Free Trial
Not Supported
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ConVox:
Reviews/
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Telecalling OS:
Reviews/
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ConVox:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Telecalling OS:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ConVox:
Company InformationDeepija Telecom
Founded: 2003
India
www.deepijatel.com
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Telecalling OS:
Company InformationVelozity Global Solutions India Private Limited
Founded: 2019
India
www.velozityglobal.com
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ConVox:
Alternatives |
Telecalling OS:
Alternatives |
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Telecalling OS:
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ConVox:
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Telecalling OS:
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Telecalling OS:
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ConVox:
Categories |
Telecalling OS:
Categories |
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ConVox:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
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ConVox:
Integrations
No info available.
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Telecalling OS:
Integrations
No info available.
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ConVox:
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Telecalling OS:
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