ConVox

ConVox

Deepija Telecom
Telecalling OS

Telecalling OS

Velozity Global Solutions India Private Limited
ConVox Telecalling OS

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ConVox:

About

ConVox is a comprehensive call center software solution that caters to various communication needs. It offers features for both inbound and outbound calling, making it a versatile tool for call centers of all sizes. One of the standout features of ConVox is its predictive dialer, which helps call centers optimize their outbound calling operations by automatically dialing numbers and connecting agents to live calls, thereby increasing efficiency and productivity. In addition to traditional voice calls, ConVox also supports audio conferencing, allowing multiple participants to join a call simultaneously. This feature is particularly useful for virtual meetings or training sessions. Moreover, ConVox integrates WhatsApp messaging solution into its platform, enabling businesses to communicate with customers through this popular messaging app. This integration enhances customer engagement and provides an additional channel for customer support.
Telecalling OS:

About

Telecalling OS is a cloud-based telecalling platform for call centers, telecalling teams, and businesses managing customer calling operations. It combines a smart dialer with call recording and AI-powered call analysis to support calling workflows and review recorded conversations. Teams can use the platform for telecalling CRM operations, manage calling activities, and analyze conversations after calls. By bringing dialing, recording, and conversation analysis together, Telecalling OS helps organizations coordinate customer calls, review conversations, and manage telecalling workflows in one platform.
ConVox:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Telecalling OS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ConVox:

Audience

Companies and teams seeking a solution to improve their call center operations
Telecalling OS:

Audience

Call centers, telecalling teams and businesses that manage customer calling operations.
ConVox:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Telecalling OS:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
ConVox:

API

Offers API Not Supported
Telecalling OS:

API

Offers API Not Supported
ConVox:

Screenshots and Videos

Telecalling OS:

Screenshots and Videos

No images available
ConVox:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Telecalling OS:

Pricing

₹1,999/user/month
Free Version Not Supported
Free Trial Not Supported
ConVox:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Telecalling OS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ConVox:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Telecalling OS:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ConVox:

Company Information

Deepija Telecom
Founded: 2003
India
www.deepijatel.com
Telecalling OS:

Company Information

Velozity Global Solutions India Private Limited
Founded: 2019
India
www.velozityglobal.com
ConVox:

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ConVox:
Telecalling OS:
ConVox:

Categories

Call Center Supported
Telecalling OS:

Categories

Call Center Supported
ConVox:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported
ConVox:

Integrations

No info available.
Telecalling OS:

Integrations

No info available.
ConVox:
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Telecalling OS:
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