Audience

Debt Collection Agencies

About CollectX

CollectX is a debt-collection and call-center CRM for teams handling collection workflows. It provides role-based modules for administrators, managers, tele-callers, field team leads, and back-office staff. Call-center tools include manual, auto, power and IVR calling, call recordings, dashboards, MIS reporting, feedback forms, and pickup generation. Field operations include customer address navigation, visit and calling history, contact details, team tracking, visit feedback, and WhatsApp sharing. Back-office functions cover semi-automated distribution, reminders, employee lifecycle processes, attendance, incentives, payroll, petty cash, assets, and report exports. Managers can monitor activity through dashboards and live field tracking; the system also generates liner PDFs, client ID cards, and biodata. Plans are priced by team size rather than per user, with tiers for teams up to 20, 50, 100, and unlimited users.

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Pricing

Starting Price:
₹9,000/month
Pricing Details:
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Code First IT Hub
Founded: 1992
India
www.codefirstithub.com

Videos and Screen Captures

Mobile dashboard showing an allocation total, Follow-Up and Summary tabs, role filters, and dated follow-up items for a client.

Mobile dashboard showing an allocation total, Follow-Up and Summary tabs, role filters, and dated follow-up items for a client.

Mobile dashboard showing an allocation total, Follow-Up and Summary tabs, role filters, and dated follow-up items for a client. Six-step CollectX workflow diagram showing Client, Allocation, CollectX CRM, Telecaller, Field App, and Payment/Resolution stages linked to end-to-end visibility and analytics.
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Product Details

Platforms Supported
Cloud
Training
Live Online
Webinars
In Person
Videos
Support
Phone Support

CollectX Frequently Asked Questions

Q: What kinds of users and organization types does CollectX work with?
Q: What languages does CollectX support in their product?
Q: What kind of support options does CollectX offer?
Q: What other applications or services does CollectX integrate with?
Q: What type of training does CollectX provide?
Q: Does CollectX offer a free trial?
Q: How much does CollectX cost?

CollectX Product Features

Debt Collection

Auto Dialer Not Supported
Compliance Management Not Supported
Contact Management Not Supported
Client Management Not Supported
Commission Management Not Supported
Payment Plans Not Supported
Agency Management Not Supported
In-House Collections Not Supported
Credit Bureau Reporting Not Supported
Transaction Management Not Supported
Callback Scheduling Not Supported
Automated Notices Not Supported
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