Audience

Managers wanting a solution to outsource their day-to-day customer support, lead management, and operations tasks to save staffing costs, improve response rates, and scale operations

About Automated Storage Call Center

Automated Storage Call Center provides remote operations and call-center services specifically for self-storage businesses, aiming to replace or augment onsite teams. They offer 24/7/365 customer and operations management, including inbound/outbound calls, missed call follow-ups, rent and move-in/move-out processing, lead follow-ups, tenant support, payment processing (including phone and auto-payments), and automated delinquency/contact collections via phone, text, and email. The service also handles auction management for delinquent tenants, uses local phone numbers and IVR systems, and provides call documentation, analytics, bilingual support, website support, and integration with major storage management software. Their pricing is unit-based with different tiers, plus setup fees, rollover calls, and add-on services.

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Pricing

Starting Price:
$2.25 per month

Integrations

See Integrations

Ratings/Reviews

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Company Information

Automated Storage Call Center
Founded: 2021
Iceland
www.automatedstoragecallcenter.com

Videos and Screen Captures

Automated Storage Call Center Screenshot 1
Automated Storage Call Center Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
24/7 Live Support
Online

Automated Storage Call Center Frequently Asked Questions

Q: What kinds of users and organization types does Automated Storage Call Center work with?
Q: What languages does Automated Storage Call Center support in their product?
Q: What kind of support options does Automated Storage Call Center offer?
Q: What other applications or services does Automated Storage Call Center integrate with?
Q: What type of training does Automated Storage Call Center provide?
Q: How much does Automated Storage Call Center cost?

Automated Storage Call Center Product Features

Self Storage

Multi-Location
Deposit Tracking
Move-In / Move-Out Wizard
Late Fee Calculation
Lead Management
Gate/Access Control
Interactive Property Map
Customer Management