Audience

Inbound and outbound call centers and contact centers that need full-featured and powerful call center software

About Kunnect

Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.

Pricing

Starting Price:
$125 per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Kunnect
Founded: 2005
United States
www.kunnect.com

Videos and Screen Captures

Kunnect Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Kunnect Frequently Asked Questions

Q: What kinds of users and organization types does Kunnect work with?
Q: What languages does Kunnect support in their product?
Q: What kind of support options does Kunnect offer?
Q: What type of training does Kunnect provide?
Q: How much does Kunnect cost?

Kunnect Product Features

Call Center

Call Scripting Supported
Inbound Call Center Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported
Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported

IVR

Survey Management Not Supported
Call Recording Not Supported
Voice Customization Not Supported
Call Routing Not Supported
Text to Speech Not Supported
Multiple Scripts Not Supported
Voice Mail Not Supported
Call Center Not Supported
Phone Key Input Not Supported
Call Logging Not Supported

Predictive Dialer

Campaign Specific Caller ID Not Supported
Call Recording Not Supported
FTC Compliance Not Supported
Contact Management Not Supported
Lead Management Not Supported
Call Monitoring Not Supported
Call Results Not Supported
Callback Scheduling Not Supported
Call Transfer Not Supported
Lead Capture Not Supported
FCC Compliance Not Supported

Kunnect Additional Categories