Telecalling OSVelozity Global Solutions India Private Limited
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Related Products
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My Call Cloud:
About
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!
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Telecalling OS:
About
Telecalling OS is a cloud-based telecalling platform for call centers, telecalling teams, and businesses managing customer calling operations. It combines a smart dialer with call recording and AI-powered call analysis to support calling workflows and review recorded conversations. Teams can use the platform for telecalling CRM operations, manage calling activities, and analyze conversations after calls. By bringing dialing, recording, and conversation analysis together, Telecalling OS helps organizations coordinate customer calls, review conversations, and manage telecalling workflows in one platform.
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My Call Cloud:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Telecalling OS:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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My Call Cloud:
Audience
SMB
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Telecalling OS:
Audience
Call centers, telecalling teams and businesses that manage customer calling operations.
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My Call Cloud:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Telecalling OS:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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My Call Cloud:
API
Offers API
Supported
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Telecalling OS:
API
Offers API
Not Supported
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My Call Cloud:
Screenshots and Videos |
Telecalling OS:
Screenshots and VideosNo images available
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My Call Cloud:
Pricing
$65.00/month/user
Basic agent All-In price is $65.00/month/user. If you need a more robust solution with more than a 1:1 agent:line ratio, please give us a call and we can build a custom quote for you.
Free Version
Not Supported
Free Trial
Supported
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Telecalling OS:
Pricing
₹1,999/user/month
Free Version
Not Supported
Free Trial
Not Supported
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My Call Cloud:
Reviews/
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Telecalling OS:
Reviews/
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My Call Cloud:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Telecalling OS:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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My Call Cloud:
Company InformationMy Call Cloud
Founded: 2011
United States
mycallcloud.com
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Telecalling OS:
Company InformationVelozity Global Solutions India Private Limited
Founded: 2019
India
www.velozityglobal.com
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My Call Cloud:
Alternatives |
Telecalling OS:
Alternatives |
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My Call Cloud:
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Telecalling OS:
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My Call Cloud:
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Telecalling OS:
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Telecalling OS:
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My Call Cloud:
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Telecalling OS: | |||||
My Call Cloud:
Categories |
Telecalling OS:
Categories |
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My Call Cloud:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
Telemarketing Features
Auto Dialer
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Call Scripting
Supported
CRM
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Lead Distribution
Supported
Outbound Call Center
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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My Call Cloud:
Integrations
Contact Center Compliance
Supported
Formsite
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Dynamics 365
Supported
NetSuite
Supported
Salesforce
Supported
ServiceNow
Supported
Sugar Sell
Supported
Twilio
Supported
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Telecalling OS:
Integrations
Contact Center Compliance
Not Supported
Formsite
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Dynamics 365
Not Supported
NetSuite
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
Sugar Sell
Not Supported
Twilio
Not Supported
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My Call Cloud:
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Telecalling OS:
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