Alternatives to TechSuite
Compare TechSuite alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TechSuite in 2026. Compare features, ratings, user reviews, pricing, and more from TechSuite competitors and alternatives in order to make an informed decision for your business.
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Atera
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards. -
2
Serviceaide
Serviceaide
Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. -
3
Repair-CRM
E-Software
Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank. -
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ConnectWise PSA
ConnectWise
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools. -
5
ConnectWise Automate
ConnectWise
Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count. -
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ConnectWise RMM
ConnectWise
Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount. -
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Canfigure
Canfigure
Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.Starting Price: $2000 per year -
8
N-able N‑central
N-able
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business -
9
Identifix
Solera, Inc
Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops. -
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Syncro
Syncro
Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.Starting Price: $129 per user per month -
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Alloy Navigator
Alloy Software
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.Starting Price: $19.00/month/user -
12
HappySat
Invarosoft
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.Starting Price: $49 per month -
13
ServiceBench
Asurion Services
Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite. -
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ALLDATA
ALLDATA
ALLDATA is the industry’s #1 choice for unedited mechanical and collision OEM repair information, diagnostic tools, shop management software, and support services, trusted by more than 400,000 technicians in over 115,000 shops worldwide. Up-to-date OEM mechanical/collision repair information and procedures for 38,000 engine-specific vehicles, 95% of all vehicles on the road today. Our new diagnostic scan tool has ALLDATA built in and unlimited pre/post scans. Try the Tech-Assist hotline for expert trouble-shooting. Shops of all sizes can streamline day-to-day workflow processes and improve business efficiency with our three shop management solutions. The only way to ensure safe and accurate vehicle repair is to use OEM information and recommended procedures. That’s why ALLDATA is the industry’s #1 choice for vehicle repair technology, delivering the latest, unedited OEM mechanical and collision repair information and procedures for 95% of vehicles on the road today.Starting Price: $99 per month -
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Diesel Repair
Diesel Laptops
Sign into Diesel Repair from your desktop or mobile device to instantly access our vast library of repair information. When you need wiring diagrams, fault code step-by-step directions, remove and replace information, and much more, it’s right here under the hood of Diesel Repair. Discover the powerful time and money-saving tools that come with Diesel Repair. We have all known diagnostic fault codes for commercial trucks from when ECMs were first introduced all the way up to the current year and models. Color-coded, high-resolution diagrams help you fix the problem fast. Our component locators help you find where on the vehicle they’re tucked away. Enter your symptoms and quickly access possible causes as well as steps to diagnose and repair the issue. Print and save the details for easy retrieval. Millions of tech repair docs are filled with engine specs, torque specs, maintenance intervals, remove and replace instructions, recalls, and much more.Starting Price: $49.99 per month -
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RepairShopr
RepairShopr
All-in-one software for repair shops and more. Part-time business? Full-Service Shop? Computer Repair Shop? Multiple Locations? We Have You Covered! Increase Shop Efficiency with RepairShopr’s Workflow. Build Customer Relationships with Integrated Communication Tools. Create Repeat Business and Attract New Customers with Leads and Marketing Tools. Not just a simple CRM but a powerful integrated marketing platform. Our free trial lets you test things out to make sure RepairShopr is the right fit. Quickbooks, Xero, Slack, eTech Parts, PayPal, Google Calendar, Cloud Print, RepairTech, plus much more. CRM, ticketing, invoicing, billing, automated marketing, 3-way email, POS System, inventory, scheduling. Mobile phone repair, inventory management, automated ordering, refurbs, accessories POS, time clock. Bike, Jewelry, Watch, Scuba, Auto, Camera, Small Engine, Drone, Shoe Repair, IT Pros / MSP You name it, it’s covered!Starting Price: $59.99 per month -
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Strategy Overview
Strategy Overview
Strategy Overview is a vCIO/QBR automation platform built by MSPs to streamline client strategic planning and digital transformation. It automates quarterly business reviews, including assessments, executive summaries, dashboards, roadmaps, budgets, and Office 365 and asset lifecycle reporting, via a modular template engine powered by the Arya AI agent. The system integrates with PSA/RMM tools (ConnectWise, Autotask, Kaseya BMS, Syncro, Halo PSA) and Office 365 to sync company data, assets, user lists, tickets, warranties, and licensing. Clients gain access to a fully white-labeled portal showcasing their strategy, health scores, asset and user data, tickets, budgets, and roadmaps. It updates warranty and asset information automatically, enabling MSPs to reduce QBR prep time from hours to minutes, standardize processes, surface security/compliance insights, drive proactive recommendations, and convert assessments into strategic revenue guidance.Starting Price: $60 per month -
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RepairTRAX
RepairTRAX
RepairTRAX is an online repair shop software application / POS app for any type of repair shop that creates work orders, repair tickets, or service tickets. This repair shop software solution will handle any type of repair ticket, plus track all your parts & labor, while at the same time, provide excellent customer service via our automatic messaging system that optionally sends messages from any repair shop work order LIVE, directly to the customer via email and/or text, without any extra workload on your techs!Starting Price: $30.00/month -
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Fixflo
Fixflo
Smart, web-based repairs & maintenance management solutions. Fixflo has fundamentally changed how repair and maintenance issues are managed in homes and places of work. Our smart, cloud-based software solutions help property managers improve efficiency, exceed customer expectations and stay compliant with regulatory requirements. Create the perfect tech stack suited to your unique needs. Fixflo is seamlessly integrated with 40+ property management software solutions. A central hub that keeps all stakeholders in the know. No more lengthy email chains or confusing phone calls. Property management is complex. Fixflo helps you stay compliant with relevant regulatory and legislative requirements. Occupiers can report repairs via an online, white-label reporting portal in 40+ languages, anytime, anywhere. The portal also requires occupiers to provide all the essential information you would need to obtain accurate quotes and carry out effective first-time repairs. -
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Boachsoft Lowrider
Boachsoft
Boachsoft LowRider is an easy-to-use repair workshop management software ideal for auto, boat, ship, airplane and computer repairs. With its excellent work order management system it is ideal for any business that uses work orders. It also has an excellent purchase order management system. Repair shop management software which has been equipped with a work order management system makes managing repair outlets so much easier. Perfect for small, independent repair shops as well as large repair outlets, Boachsoft LowRider 2016 is easy to use and affordable. It is the ideal repair shop management software for auto, boat, ship, airplane and computer repair outlets. Managing repair shops can be hard. This repair shop management software makes it easy. It is also ideal for any business that uses work orders in managing customer requests because of its excellent work order management module. -
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IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.
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Help me Fix
Help me Fix
Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.Starting Price: £100 per month -
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ITarian
ITarian
Enable your staff to monitor and manage the security, performance, and administration of your entire IT infrastructure from a single platform—all at no cost to you. The comprehensive and powerful ITarian platform helps you simplify operations, boost productivity, and better utilize IT resources. Provide IT staff with more monitoring and management capabilities. Boost IT productivity with integration between roles, functions, and toolsets. Maximize uptime with proactive detection and resolution capabilities. Automate day-to-day tasks with custom scripts. -
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N-able MSP Manager
N-able
You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up. -
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OTRS
OTRS Group
OTRS is a solution desk that can be used to support nearly any team in your company. It brings together all of the tools that make service management successful, including: - ticketing, - calendaring, - CMDB, - process management, - reporting, - multiple channels for customer access, - knowledge base, - service catalog and more. Your teams have all the information and workflows they need right at their fingertips so that they can offer seamless service and build customer satisfaction. Customers love the self-service options that are available through an external portal: You can share knowledge base articles, informational pages and allow them to send requests right to your team. The OTRS service management solution was awarded the SERVIEW CERTIFIED TOOL seal of approval. -
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iET ITSM
iET Solutions
Building on more than 30 years of industry expertise, iET Solutions, a division of UNICOM® Global, is a recognized global provider of IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM) solutions for mid-size and large enterprises. iET Solutions provides a highly flexible and comprehensive, out-of-the-box software suite. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs. With additional modules for smartphone accessibility, phone system integration, and entitlement-based software asset management, iET Solutions offers a complete package for continual service improvement. Every business is unique and our suite is built to work the way our customers do. iET ITSM is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. -
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TOPdesk
TOPdesk
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners. -
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NextStep Repair
Noregon Systems
Turn complex repair jobs into step-by-step instructions that guide technicians through faster and safer repairs. NextStep Repair is an interactive maintenance guide created by top ASE, OE, and JPRO-certified technicians. New coverage is added regularly so you always have up-to-date information without the hassle and expense of manual updates or new purchases. Repairing trucks can be dangerous work. Improve safety and decrease shop liability by following detailed safety and cautionary warnings. Detailed and easy-to-follow repair instructions make you feel like a master mechanic is always in your shop, helping technicians of all skill levels repair vehicles faster. Fix issues diagnostic tools can’t detect and empower technicians to quickly solve the symptom-based issues that trouble even the best mechanics. NextStep Repair takes the guesswork out of repair work, helping technicians turn over bays faster and get trucks back on the road. -
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AppFueled
AppFueled
Engineered exclusively to help forward thinking auto repair shop owners find $100,000 in lost revenue that's been there in hiding all along. We have a 100% success rate getting auto repair shops in the app store with their own app! Enhancing digital brands exclusively in the auto repair industry since 2008! Developing long term partnerships is job #1 with an average client relationship lasting over 5+ years! AppFueled™ creates software as a subscription (SAAS) exclusively for auto repair shop professionals nationwide. Their innovative “app builder” platform and development team of app ninjas craft custom-branded mobile apps launched at a 100% success rate in the iTunes® app store, and Google Play® store. In addition, their platform maintains tier 1 integration with R.O.Writer™, Mitchell1™, NapaTracs™, Protractor™, TekMetric™, ShopWare™ and most other leading shop management software leaders. Ask about yours!Starting Price: $249 per month -
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EV Service Manager
EasyVista
IT has an opportunity to support digital transformation across the enterprise, and an integrated cloud based IT Service Management (ITSM) software tool is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organization. Our Service Manager platform supports even the most complex requirements, while bringing a new level of simplicity, agility, and mobility required to make cloud based IT Service Management (ITSM) software easy to use and easy to deliver. Improve your IT maturity with Service Manager's robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including PinkVerified processes. Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to everything important. -
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IR:IS with AIOps
DAM Invisible Technology
IR:IS with AIOps is an AI-powered, comprehensive integrated system designed to streamline the operations of corporate IT organizations and optimize processes and resources. With IR:IS with AIOps, project planning, resource allocation, financial integration, and project control tasks are easily managed. Additional functionalities of IR:IS with AIOps include CRM, HRM, and recurring task management, invoicing, and detailed reporting tools. The built-in authorization system allows customization of different user roles, ensuring proper access and data security. IR:IS is browser-independent, making it easily usable on mobile and tablet devices, ensuring a seamless user experience on all platforms. Furthermore, IR:IS with AIOps supports financial optimization, incorporation of best practices, and performance tracking, helping companies increase efficiency and improve employee productivity.Starting Price: $8/month/user -
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CWIS Antivirus Scanner
Cobweb Security
We ensure 100% protection for your website by providing 24/7 security monitoring. If any hackers attack or virus injection occurs, we will clean and repair your website instantly. 24/7/365 monitoring of your website in our situation room. If an attack occurs, our software engineers will get an instant notification and protect, clean (if needed) and fix your website in the shortest possible time. Website clean-up and repair within 12 hours. Reports & Alerts via email. 24/7 Technical support. With CWIS Premium, you will get the best protection at the most reasonable price. You will receive recommendations for security hardening. -
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Fixico
Fixico
Car repair, digitalized. End-to-end car damage repair management platform. The new way to handle car damage repairs. Transformed driver journey. Offer a frictionless and fully digital repair experience Driver journey. Digital repair management platform. Streamline workflows and find the right repair solution for each damage. Repair management platform. Connected repairer network and marketplace. Optimize repair allocation in a truly independent and dynamic network. Transformed driver journey. Offer a frictionless repair experience. Drivers arrange every aspect of their repair in a user-friendly web app. In this fully customizable environment, drivers can submit damage reports within minutes, plan appointments according to their schedule, and share feedback after the repair is completed. Digital repair management platform. Streamline workflows and find the right repair solution for each damage. Fleet managers work with a cohesive dashboard that is designed to handle any repair -
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DepotService360
RMB Solutions
DepotService360 is a service management solution for companies that handle product returns, repairs, calibration, warranty work, and customer service requests. It helps teams manage the full depot service process manually, from customer contact and RMA creation to receiving, inspection, quoting, repair, quality check, shipping, billing, and reporting. The product is designed to give service teams better control over each step of the repair workflow, keeping customer details, work orders, parts used, technician activity, invoices, and service history organized in one place. It also supports ERP integration for customer records, inventory availability, invoicing, credit memos, and reporting. -
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monday service
monday.com
monday service is an AI‑first enterprise service management platform that centralizes and automates all aspects of service operations across IT, HR, facilities, and business teams. It features a built-in AI agent that instantly resolves requests by leveraging ticket history and knowledge bases, while smart tools like auto‑categorization, intelligent routing, and AI‑driven response suggestions streamline ticket handling. Teams can manage tickets from multiple sources within a unified board, escalate incidents, and collaborate across departments through customizable workflows. Self‑service is enhanced with a customer portal hosting request forms, knowledge articles, and categorized resources accessible via a unique external URL. Dashboards and real‑time reports offer comprehensive insights into ticket trends, performance metrics, and service bottlenecks, helping teams proactively address operational issues.Starting Price: $27 per month -
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HG AutoTech
HG AutoTech
HG AutoTech offers a comprehensive suite of automotive repair shop management software designed to streamline operations for auto repair and tire shops. Our user-friendly point-of-sale system enables quick and accurate customer estimating, invoicing, and shop management. The Digital Vehicle Inspection (DVI) module facilitates proper inspections, enhancing shop efficiency and sales through improved communication. Inventory management ensures businesses always know what they have, where it is, and its value, benefiting both retailers and wholesalers. The integrated accounting software removes friction between front and back office operations, providing real-time reporting and financial oversight. Timekeeping features allow for accurate records of employee hours worked, easily exportable into preferred payroll systems. HG AutoTech also offers various Integrations, partnering with leading providers in the automotive industry to enhance operations and customer offerings. -
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CloudRadial
Azurative
Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.Starting Price: $195 per month -
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RepairDesk
RepairDesk
RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.Starting Price: $99.00/month/user -
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Repair Toolbox
Repair Toolbox
Repair Toolbox offers solutions for the restoration of data from corrupted files of many different file types. Access Repair Toolbox is a fast and effective Microsoft Access database repair suite. It is a powerful Access recovery utility but it is so simple to use, that even a child can do it. Access Repair Toolbox quickly analyzes errors and repairs them! Address Book Repair Toolbox is a fast and effective recovery solution for WAB files created under Windows 98, ME, 2000, XP, Vista, 7, 8/8.1, and Windows 10. Enjoy selective contact restoring, a user-friendly GUI, and recover deleted contacts with ease today! CorelDraw Repair Toolbox is the market-leading file recovery tool for .cdr files. All major CorelDraw versions are supported including v.10, v.11, v.X3, v.X4, v.X5, v.X6, v.X7, and v.X8, while the tool instantly identifies the file version for repair. DBF Repair Toolbox is the most powerful, yet simple to use database recovery tool for repairing data files created in dBase.Starting Price: $27 one-time payment -
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Epiphany Repair Management
Epiphany
Fast-track your service business with a configured repair management solution adapting to any repair business. Powered by NetSuite, Epiphany’s Repair Management solution helps companies streamline their entire business operations. Looking for a perfectly configured solution to level up your current NetSuite equipment management system? Select from Epiphany’s repair management, project profitability, and contract management solutions below- curated with your equipment management needs in mind. Help ensure your NetSuite account and products are running smoothly with our NetSuite consulting services. Unlike the servers, turbines, and other equipment you deal with, Epiphany’s repair management, powered by NetSuite, need not be complex and complicated. Streamline depot repair operations with Epiphany’s repair management software can be configured to be unique to YOUR business and become your unique “special sauce”. -
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Monaire
Monaire
Monaire's AI tech and world-class service specialists help save energy costs, avoid downtime, and costly repairs. Monaire serves as a personalized, tech-enabled HVAC and refrigeration maintenance concierge for restaurants, ensuring optimal system performance, saving you money, and effort, and minimizing food waste. Monaire makes HVAC and refrigeration systems management for convenience store owners a breeze, reduced energy costs, no follow-ups with repair contractors, and no unplanned outages. Monaire’s HVAC and refrigeration management for facilities optimizes occupant comfort, helps meet sustainability goals, and reduces the workload for your facility staff. Save energy, cut waste, prevent refrigerant leaks and significantly lower your carbon footprint for even bigger savings. Maximize savings with AI-powered, predictive HVAC and refrigeration management. Monaire uses state-of-the-art diagnostics to pinpoint heating, ventilation, air conditioning, and refrigeration issues. -
42
ServiceWise
TechExcel
ServiceWise by TechExcel is a secure, cloud-based information technology service management (ITSM) software solution that implements ITIL workflow standards and streamlines processes for businesses of all sizes. Configurable and scalable, this software suite for help desk and IT service management offers powerful features that include smart ticketing, events and tasks, forms and surveys, workflow, self-service, SLA and escalations, reporting and analytics, and so much more. -
43
Orderry
Orderry
Orderry is a SaaS solution designed specifically for service business and repair shops. It helps streamline and automate common operations, such as Jobs & Repair Processing, CRM, Inventory Management, Barcode Labelling, Finance, Reporting, Analytics, etc. Orderry Mobile App for Technicians is a handy tool for Jobs Processing on the go. It helps track all the changes, as well as view attached photos/files, added works/services/materials, received payments, and comments from employees. Orderry provides an all-in-one feature suite tailored individually to the needs of Computer, Cell Phone and Gadget Repair Shops, Power Tool Maintenence, Home Appliance Service Centers, Auto Repair Shops & Detailers, Field Services & Contractors, and more.Starting Price: $39.00/month -
44
EcholoN
mIT solutions
Customer-oriented and effective through all levels: EcholoN, the Service Management Software Suite, is a comprehensive solution for service, support and customer care. You want full control of your system and operate your service management solution completely in your home. You favor a cloud solution without burdening your infrastructure and operate your service management software in the EcholoN cloud. All you have to do is enter a new license key. Your recorded data and the stored workflows are retained and are available directly for further processing. After the license has been entered, you can start directly with the new options. Each workstation has different requirements, which are better supported by a native application. Depending on the application, role and location you can work with a native iOS or Android app, offline and without receiving in the field service. The web app is designed for working online on all devices.Starting Price: $5000 one-time payment -
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Infraon Infinity
Infraon
Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc. No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority, from CEOs to CTOs. So, losing time while managing IT assets can prove to be disastrous. Today, it’s more important than ever, with ticket volume skyrocketing across all customer/employee support channels and the growing complexities of legacy, cloud, and hybrid IT environments. The last thing your ITOps teams need is to get lost in the maze of SaaS/on-premise products with broken user experiences. Moreover, you may be forced to change products based on growth and scalability. -
46
HCL BigFix Service Management
HCLSoftware
HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding. The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes. With built-in risk analysis and mitigation capabilities, HCL BigFix Service Management ensures strong governance and control. Its secure multi-tenancy architecture is purpose-built for shared hosting and multi-cloud environments, delivering robust data segregation across tenants, processes, configurations, transactions and support teams, making it well suited for both enterprises and Managed Service Providers (MSPs). -
47
Remo Repair AVI
Remo Software
Easily repair corrupt, damaged, broken, or unplayable AVI files in 3 clicks. Safely repair AVI, Xvid, and DivX files captured on any camera, DSLR, drone, etc. Remo AVI Repair tool provides a free preview of the repaired AVI videos. Supports all the versions of Windows and Mac including Windows 11 and Big Sur. Remo Repair AVI is a read-only mode tool that ensures the safety of AVI video while repairing it. This tool repairs corrupt or damaged AVI files without altering the original content. Remo Repair AVI tool works with robust algorithms that easily repair your corrupt, damaged, or broken AVI videos. This software also repairs large-sized AVI videos effortlessly. Remo AVI Video Repair tool repairs AVI videos of different corruptions like damaged AVI file header, broken AVI index, unplayable AVI, audio-video sync problem, codec issues, etc. Remo AVI Repair software easily repairs AVI, Xvid, and DivX video files. No matter the severity of AVI video corruption.Starting Price: Free -
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Repair Shop Director
Repair Shop Director
In today's hi tech world, Automotive Software has become the backbone to automotive repair shop management. With so many automotive software shop management packages available today choosing the right automotive software package has become more important than ever. Repair Shop Director is your complete automotive software solution. Not only our we dedicated to developing the best shop management software but also understand that automotive software is only as good as the company that supports it. That's why we here at Repair Shop Director have spared no expense in building an infrastructure to be able to support you and your shop not only today but for years to come. Repair Shop Director allows you to view all open work orders in a single view saving you precious time and headache when switching from work order to work order.Starting Price: $350 one-time payment -
49
IncidentMonitor
Monitor 24-7
IncidentMonitor™ is an advanced and flexible ITSM solution. Developed, delivered and supported from our Canadian office. Since 1999 Monitor 24-7 Inc. has developed a healthy user base across the US, Canada and Europe. Functionality, features and best practice templates like 10 ITIL processes, HR processes, customer surveys, etc...are delivered out-of-the-box. IncidentMonitor™ is more than just an application for IT and ITIL support, it is a Service Management framework with an integrated Workflow Engine, Self Service Portal and Service Catalog Designer. This, coupled with a no module approach, allows you to extend your service delivery beyond Service Desk into other areas of the organization.Starting Price: $21 per user per month -
50
GLPI
TECLIB
GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventoryStarting Price: €19/month/user
