Syncro vs. TechSuite Comparison


Syncro	TechSuite RepairTech	+	+
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About Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.	About TechSuite is a Windows + cloud SaaS that automates the repetitive parts of bench repair work. It bundles diagnostic, cleanup, malware-removal, and network-repair tools into a single workflow, generates branded customer reports, and pushes reports directly to Syncro and RepairShopr tickets. Built for computer repair shops, MSPs, and hybrid businesses. Tools run standalone at the bench or invoke from inside RMM scripting engines (Syncro, NinjaOne, ConnectWise, Atera) for automated maintenance on managed endpoints — TechSuite is the prebuilt library of repair scripts that RMM engines don't ship with. Reacquired by its original founders in August 2025. Since then: dashboard redesigned, infrastructure modernized, AI report summaries shipped, 15+ core tools rewritten. Weekly releases. $25 per month per tech. 14-day free trial — no credit card.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience MSPs	Audience Computer repair shops, IT service providers, and MSPs running bench diagnostic, repair, and reporting workflows. Particularly hybrid shops doing both ad-hoc bench work and recurring managed-services maintenance.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $129 per user per month Free Version Free Trial	Pricing $25.00/month Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.6 / 5 features 4.6 / 5 design 4.0 / 5 support 4.3 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Syncro Founded: 2013 United States syncromsp.com	Company Information RepairTech Founded: 2011 United States www.repairtechsolutions.com
Alternatives NinjaOne	Alternatives HappySat Invarosoft
SuperOps	ConnectWise PSA ConnectWise
Atera	RepairShopr
Heimdal Endpoint Detection and Response (EDR) Heimdal®	NinjaOne
Kaseya 365 Kaseya View All	ServiceBench Asurion Services View All
Categories Cybersecurity Dark Web Monitoring Endpoint Detection and Response (EDR) Endpoint Management Endpoint Protection IT Security Managed Detection and Response (MDR) MSP Network Access Control (NAC) Network Security Professional Services Automation Remote Support RMM	Categories IT Service ITSM
Show More Features Cybersecurity Features AI / Machine Learning Behavioral Analytics Endpoint Management Incident Management IOC Verification Tokenization Vulnerability Scanning Whitelisting / Blacklisting Endpoint Detection and Response (EDR) Features Behavioral Analytics Blacklisting/Whitelisting Continuous Monitoring Malware/Anomaly Detection Prioritization Remediation Management Root Cause Analysis Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Network Access Control (NAC) Features Authentication Authorization Automated Hotfix / Updates Centralized Policy Management Dashboard Device Auto-Provisioning Device Self-Registration Posture Assessment Quarantine / Remediation Secure Guest Access Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Professional Services Automation Features Billing & Invoicing Client Portal Collaboration Tools CRM Document Management Portfolio Management Project Management Proposal Generation Quote Management Resource Management Time & Expense Tracking RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback	Show More Features IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal
Integrations Axis LMS ConnectWise ScreenConnect Descartes ShipRush Domotz Dropbox Emsisoft Anti-Malware Flowroute IT Glue Ingram Micro Cloud MSP360 Managed Backup Mesh MyGlue QuickBooks Online Advanced RepairShopr ScalePad Lifecycle Insights ScalePad Lifecycle Manager Splashtop Remote Support Strategy Overview TeamViewer TechSuite Show More Integrations View All 59 Integrations	Integrations Axis LMS ConnectWise ScreenConnect Descartes ShipRush Domotz Dropbox Emsisoft Anti-Malware Flowroute IT Glue Ingram Micro Cloud MSP360 Managed Backup Mesh MyGlue QuickBooks Online Advanced RepairShopr ScalePad Lifecycle Insights ScalePad Lifecycle Manager Splashtop Remote Support Strategy Overview TeamViewer TechSuite Show More Integrations View All 5 Integrations
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