Audience
Businesses searching for a solution to improve their customer experience
About ServiceBench
Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.
Other Popular Alternatives & Related Software
BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back.
Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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RazorSync
Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction.
Start a free trial today!
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Service Fusion
Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.
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Kickserv
Kickserv is a top-rated field service management software built with service businesses in mind. For as low as $19 per month, service-based businesses can take advantage of a plethora of tools for managing leads, estimates, team schedules, jobs, invoices, and payments. Users can also automate emails to all of their leads, send promo campaigns to customers, integrate to leading accounting platforms, and so much more.
Local service businesses are in high demand and customers may make service requests at any time of the day or night. Do not let those requests go unnoticed or cause scheduling conflicts. Kickserv’s field service management software can help you keep all of your jobs in order so that you can assist every client in need while also streamlining operations. We will help you boost productivity and maximize every growth opportunity without sacrificing the quality of your work or customer service.
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Integrations
Company Information
Asurion Services
www.asurion.com/servicebench/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
ServiceBench Frequently Asked Questions
Q: What kinds of users and organization types does ServiceBench work with?
ServiceBench works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ServiceBench support in their product?
ServiceBench supports these languages: English.
Q: What other applications or services does ServiceBench integrate with?
ServiceBench integrates with: Rossware and ServiceWorks.
Q: Does ServiceBench have a mobile app?
Yes, ServiceBench has a mobile app for iPhone, iPad, and Android.
ServiceBench Product Features
Field Service Management
Billing & Invoicing
Supported
Contact Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Routing
Supported
Scheduling
Supported
Time Clock
Supported
Work Order Management
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Quotes / Estimates
Not Supported
Service History Tracking
Not Supported
Service Dispatch
Billing & Invoicing
Supported
Inventory Control
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Work Order Management
Supported
Call Center Management
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Job Management
Not Supported
Job Tracking
Not Supported
Self Service Portal
Not Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
