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Audience

Businesses of all sizes with deskless teams, no matter where they are.

About Connecteam

Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management.

With Connecteam you can manage every aspect of your business on the go, no workstation needed.

Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports.

Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed.

Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.

Pricing

Starting Price:
$29 for up to 30 users
Pricing Details:
We keep it simple and affordable:
Free 14-day trial (no credit card required) includes all features, so you can truly experience the product with no limitations.
Small Business plan is free for up to 10 users.
Premium plans start at $29/month, fixed price for the first 30 users.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Connecteam offers API access

Ratings/Reviews - 27 User Reviews

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.9 / 5

Company Information

Connecteam
Founded: 2015
United States

Videos and Screen Captures

Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Connecteam Frequently Asked Questions

Q: What kinds of users and organization types does Connecteam work with?
Q: What languages does Connecteam support in their product?
Q: What kind of support options does Connecteam offer?
Q: What other applications or services does Connecteam integrate with?
Q: Does Connecteam have an API?
Q: Does Connecteam have a mobile app?
Q: What type of training does Connecteam provide?
Q: Does Connecteam offer a free trial?
Q: How much does Connecteam cost?
Q: What pricing for support is available for Connecteam?
Q: What pricing for training is available for Connecteam?

Connecteam Product Features

Absence Management

Analytics/Reporting Supported
Approval Process Control Supported
Attendance Tracking Supported
Calendar Management Supported
Compliance Management Supported
Employee Database Supported
Employee Scheduling Supported
Leave Policy Management Supported
Notifications/Alerts Supported
Overtime Management Supported
Role-Based Permissions Supported
Time Off Management Supported
Timesheet Management Supported

Attendance Tracking

Absence Management Supported
Calendar Management Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Cleaning Services

Dispatch Management Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Recurring Appointments Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Inventory Control Not Supported
Quotes / Estimates Not Supported
Routing Not Supported

Collaboration

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Real Time Editing Supported
Task Management Supported
Project Management Not Supported
Version Control Not Supported
Video Conferencing Not Supported

Document Management

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Forms Management Supported
Full Text Search Supported
Print Management Supported
Document Conversion Not Supported
Document Delivery Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Version Control Not Supported

Employee Communication Tools

Activity / News Feed Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported

Employee Engagement

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Performance Management Supported
Pulse Surveys Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported

Employee Recognition

Leaderboards / Activity Tracking Supported
Manager-to-Peer Recognition Supported
Mention Management Supported
Peer-to-Peer Recognition Supported
Rewards Catalog Supported
Rewards Points Supported
Social Recognition Supported
eCards Supported
Goals Not Supported
Nominations Not Supported
Performance Management Not Supported

Employee Scheduling

Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported
Appointment Management Not Supported

Field Service Management

Contact Database Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Mobile Access Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Inventory Management Not Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported

Forms Automation

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Not Supported
Version Control Not Supported

HVAC

Customer Database Supported
Dispatch Management Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Billing & Invoicing Not Supported
Inventory Control Not Supported
Quotes / Estimates Not Supported
Routing Not Supported

Human Resources

360 Degree Feedback Supported
Attendance Management Supported
Benefits Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Self Service Portal Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Supported
Applicant Tracking Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Recruiting Management Not Supported
Succession Planning Not Supported

Internal Communications

Chat/Messaging Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Voice Chat Supported
App Integration Not Supported
Blogs Not Supported
Email Management Not Supported
Telephony Not Supported
Video Chat Not Supported

Leave Management

Approval Process Control Supported
Calendar Management Supported
Employee Scheduling Supported
FMLA Tracking Supported
Leave & Absence Reporting Supported
Leave Policy Management Supported
Self Service Portal Supported

Maintenance Management

Dispatch Management Supported
Mobile Access Supported
Planning Calendar Supported
Preventive Maintenance Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Predictive Maintenance Not Supported
Purchasing Not Supported

Medical Scheduling

Drag & Drop Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Self Service Portal Supported
Staff Scheduling Supported
Appointment Management Not Supported
Billing & Invoicing Not Supported
Facility Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Physician Management Not Supported
Recurring Appointments Not Supported

Onboarding

Course Management Supported
Document Management Supported
E-Verify / I-9 Forms Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Supported
Training Management Supported
Job Description Management Not Supported
Tax Forms Not Supported

Plumbing

Customer Database Supported
Dispatch Management Supported
Job Management Supported
Mobile Access Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Billing & Invoicing Not Supported
Inventory Control Not Supported
Quotes / Estimates Not Supported
Routing Not Supported

Scheduling

Alerts/Notifications Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Multi-Location Supported
Online Scheduling Supported
Real-time Scheduling Supported
Resource Scheduling Supported
Appointment Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Payment Processing Not Supported
Reservations Not Supported
Room Booking Management Not Supported

Service Dispatch

Call Center Management Supported
Customer Database Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Inventory Control Not Supported
Routing Not Supported

Task Management

Collaboration Supported
Create Subtasks Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported
Gamification Not Supported
Gantt Charts Not Supported

Team Chat

File Sharing Supported
Groups / Channels Supported
Search / Filter Supported
Stickers / GIFs Supported
Threaded Discussion Supported
End-to-End Encryption (E2EE) Not Supported
Payments Not Supported
Self-Destructing Messages Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Communication

Activity / News Feed Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Audio Calls Not Supported
Video Conferencing Not Supported

Team Management

Assignment Management Supported
Commenting / Notes Supported
Goal Setting / Tracking Supported
Messaging Supported
Productivity Analysis Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Third Party Integration Supported
Time Tracking Supported
Project Planning Not Supported

Time Clock

Hourly Employee Tracking Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported
Biometric Recognition Not Supported

Time Tracking

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported
Billing & Invoicing Not Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported

Tradesman Job Management

Dispatch Management Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Job Tracking Supported
Scheduling Supported
Time Tracking Supported
Contract Management Not Supported
Customer Database Not Supported
For Builders Not Supported
Invoicing Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Not Supported

Training

Built-In Course Authoring Supported
Built-in LMS Supported
Learner Portal Supported
Mobile Learning Supported
Training Companies Supported
Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Certification Management Not Supported
Corporate / Business Not Supported
Simulation Not Supported
Synchronous Learning Not Supported
eCommerce Not Supported

Workflow Management

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Workforce Management

Contractor Management Supported
Employee Lifecycle Management Supported
Performance Appraisal Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported
Budgeting & Forecasting Not Supported
Labor Projection Not Supported
Recruiting Management Not Supported

Connecteam Additional Categories

  • Carmina W.
    IT executive
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Team on the go? Connecteam keeps you connected & productive!"

    Posted 2024-04-19

    Pros: This has been fantastic! Not only does it keep everyone's hours organized, but it also gives us real-time insights into staffing and project timelines. This information is invaluable for accurate bidding on future jobs.

    Cons: Connecteam seems good, but it would be even better if it had built-in video calling and allowed desktop access for employees.

    Overall: Connecteam is a solid option for businesses, particularly those with a mobile workforce, that value ease of use and clear communication.

    Read More...
    Reply from Connecteam
    Posted 2024-04-24
    Thank you so much! We're talking about video calls through the app, maybe we'll add it at some point :) As for employee access from a computer - that's already available! All they need to do is go to our website at connecteam.com and log in :) They can also go directly to app.connecteam.com. We hope this helps! Thanks!
  • Lorena S.
    Senior Account Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Empowering Teams with a Splash of Tech Magic"

    Posted 2024-03-27

    Pros: This solution is great! It's easy to use, looks good, and offers fantastic value. Plus, the developers keep adding new features and updates, which is awesome. I highly recommend it!

    Cons: Although this solution offers great value and updates regularly, it may have a learning curve during setup for some users. Also, customization options for certain features might be limited, which could affect how well they fit specific organizational needs.

    Overall: My experience with Connecteam has been largely positive. The platform is user-friendly and offers valuable features for managing employees and tasks. The mobile app is particularly convenient for on-the-go access. However, I did encounter some minor challenges during the initial setup, and I wish there were more customization options available for certain features. Overall, it has been a beneficial tool for enhancing communication and productivity within our team.

    Read More...
    Reply from Connecteam
    Posted 2024-03-28
    Thank you so much for your warm review and recommendation! We'll be happy to hear more about your suggested improvements :) You can email me directly at chen@connecteam.com so we can connect :) Thanks again!
  • Sakshi S.
    Inside sales representative
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Enhanced team communication with Connecteam"

    Posted 2024-01-24

    Pros: Easy to use mobile app for organization wide communication. It also provides a variety of communication channels like chat, email, surveys & alerts.

    Cons: Interface feels a bit cluttered with so many tabs & features, Also the advanced admin & analytics require expensive plans to be purchased.

    Overall: Connecteam brings all team communication into a single mobile app. Its very handy for managers to disseminate information & manage frontline teams.

    Read More...
    Reply from Connecteam
    Posted 2024-01-28
    Thank you for your feedback! We tried to keep things simple despite the platform being so advanced and feature-rich, which is why the sidebar is where you navigate, each product has its unique interface while the methodology is the same (e.g. settings menus on the top right, blue action buttons, etc.), and the main logic is almost identical throughout the platform's features. That said, we're always happy to help out! You can explore our help center, and video library, or reach out to us if you need some assistance reorganizing your app or get a few tips on how to make it more efficient for your needs. You can reach out to us over the live support chat or at support@connecteam.com, we'd be happy to help! Thanks again for the review and feedback :)
  • A Connecteam User
    Business Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Building Bridges to Employee Contentment: A Guide to Satisfaction Software"

    Posted 2024-01-23

    Pros: What I appreciate most about Connecteam is its ability to serve as a comprehensive platform for employee contentment. From user-friendly surveys to effective communication tools, Connecteam streamlines the process of understanding and addressing employee needs, creating a bridge to a more satisfied and engaged workforce.

    Cons: While Connecteam has been a valuable tool for employee contentment, a minor drawback is the learning curve for some team members who may find the initial setup slightly complex. Additionally, customizability in certain features could be more extensive to tailor the platform even more closely to our specific corporate culture.

    Overall: Connecteam software has been a game-changer in our commitment to employee contentment. Its intuitive interface simplifies communication, fostering a more connected team. The customizable surveys allow us to tailor feedback collection to our specific needs, providing invaluable insights into employee satisfaction. With Connecteam, we've not just adopted a software solution; we've embraced a guide to building strong bridges that enhance workplace culture and elevate overall employee contentment.

    Read More...
    Reply from Connecteam
    Posted 2024-01-24
    Thank you for sharing your experience with Connecteam! It's great to hear from a manager who values healthy communication and engagement in the workplace as a means of promoting employee happiness, and ultimately, improving employee retention, team productivity, and more. We greatly appreciate your recommendation. Thank you!
  • Aira Marie D.
    HR Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Penultimate Workforce Management Solution"

    Posted 2023-10-27

    Pros: Connecteam offers several advantages including its comprehensive suite of features for scheduling, communication, and task management. Its user-friendly interface and mobile accessibility make it an efficient and accessible choice for businesses seeking to optimize workforce management.

    Cons: While Connecteam is a robust workforce management solution, some potential disadvantages include a learning curve for new users and the need for consistent internet connectivity for remote work. Additionally, its pricing structure may not be suitable for very small businesses with limited budgets.

    Overall: Connecteam software stands out as an exceptional choice for The Penultimate Workforce Management Solution. Its comprehensive feature set, including scheduling, communication, task management, and employee engagement tools, empowers businesses to streamline operations and foster a productive work environment. With its user-friendly interface and accessibility, Connecteam ensures seamless workforce management, making it a top-notch solution for modern businesses.

    Read More...
    1 user found this review helpful.
    Reply from Connecteam
    Posted 2023-10-29
    Thank you so much for your review! We're glad you find Connecteam to be the best tool to manage your workforce :) Connecteam's pricing provides flexibility for businesses of all sizes as it divides the entire platform into 3 main hubs so each business can only pay for what they need, without compromising on the all-in-one benefits it offers. For small businesses with up to 10 team members, all of Connecteam is entirely free with our one-of-a-kind Small Business Plan, there isn't anything like that out there :) For small businesses with up to 30 employees, the price per hub is fixed for all the first 30 users, and it includes a free option as well. And, if any business is struggling with pricing, contacting us would be the best thing to do as we go out of our way to make sure that pricing is not what's preventing small businesses from using Connecteam :) Thanks again for your review and recommendation! We highly appreciate it ❤️
  • Nikki L.
    Human Resource Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " Improved Productivity with accessible communication & collaboration tools"

    Posted 2023-08-15

    Pros: This app excels with user-friendly tools, enhancing seamless communication & collaboration effortlessly.

    Cons: It is so balanced that makes it so hard to not like any aspect of this software.

    Overall: Ever since we have used this software in our company, the rate of our productivity has significantly increased which is very noticeable. This is worth using and I’m just thankful our manager has discovered it.

    Read More...
    Reply from Connecteam
    Posted 2023-08-17
    Thank you so much for your review, Nikki! It's so great to hear your team's activity have increased, and that you find Connecteam to be simple and easy to use :) If there's anything you need from us, please don't hesitate to reach out to us, we'll be happy to help!
  • Tomas A.
    Business Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Truly a game changer for business owners"

    Posted 2023-08-03

    Pros: Finally an app with all the tools we were looking for! Up until now needed to pay for 4 different apps, and to ask our employees to download them.

    Cons: Not much actually. Maybe the only con is that we didn't hear about them before hahaha.

    Overall: With the transition to Connecteam we have everything under one app, which is also cheaper than the previous 4 together!

    Read More...
    Reply from Connecteam
    Posted 2023-08-06
    It's wonderful to hear that you're finding our app to be helpful! Our aim is to make work easier for your team by providing a user-friendly platform that covers all the bases. With our app, managers can easily keep track of employee activities and locations, as well as explore new opportunities for their business growth. We've made sure that our platform is affordable and streamlines many important day-to-day tasks, including communication, training, and HR responsibilities. Thank you so much for recommending our app, it means a lot to us!
  • Stephen D.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " Improve your management to the next level using automation and digital tools"

    Posted 2023-07-06

    Pros: More effective management and monitoring of employees along with their progress in their tasks & projects.

    Cons: I feel like its integrations could be improved further which could contribute to its already useful features in a wide array of needs.

    Overall: I am recommending this app for businesses because of its useful tools for monitoring daily operations, communication, and even employee management. This can significantly improve the efficiency of daily business operations to grow and expand further.

    Read More...
    Reply from Connecteam
    Posted 2023-07-09
    Thank you so much for recommending Connecteam as an employee management tool for small and medium businesses looking to better communicate, operate, and manage their mobile teams :) We already work on multiple new integrations to Connecteam, but if you have any specifics you're looking for, please email us at product@connecteam.com so we can connect :) Thanks!
  • Georgia K.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable Software"

    Posted 2023-06-27

    Pros: I rely on this software to effectively manage my small remote team, providing essential tools for management, communication, monitoring, and collaboration. Its user-friendly interface complements the extensive range of features, making it a cost-effective investment for our organization. This software significantly enhances our daily operations, ensuring that our team's needs are met efficiently and effectively.

    Cons: Web version is far superior than mobile. I wish they would improve on the mobile version for more convenience.

    Overall: Perfect tool for our company's security in terms of sensitive data. I am confident that Venn is more than capable of protecting our company and provide an extra line of defense.

    Read More...
    Reply from Connecteam
    Posted 2023-06-28
    Thank you so much for your review :) It's great to hear you're able to improve so many aspects of your business effortlessly and by using one software :) We constantly strive to improve our products and services, and our roadmap is packed with fresh new capabilities and improvements both on the admin dashboard and the mobile apps, so stay tuned :) Thanks again for taking the time to write this 5-star review :)
  • Bruce L.
    Project Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best software we have used and the reason why we are still utilizing it."

    Posted 2023-05-08

    Pros: One advantage of using this software is the effectiveness of the management and communication of this software.

    Cons: This seems to be the perfect software for us which is why I don't dislike any tools in this software.

    Overall: There are progress monitoring, time clocks, workflow management, task planning, and many more tools in the Connecteam app that are useful in employee management. There are also communication and collaboration tools that make this software perfect for our small business.

    Read More...
    Reply from Connecteam
    Posted 2023-05-09
    Thank you so much for your amazing feedback, Bruce! We are over the moon with your review and are so happy to hear you are achieving so much with one app :) Thank you!
  • Margaret M.
    Project manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very convenient and useful in management and communication in our construction company."

    Posted 2023-04-12

    Pros: It does have a complete set of tools that is very cost-effective which is an advantage for me and my team.

    Cons: The only missing in this software is video chatting.

    Overall: This software is great for us in the construction industry because of its useful tools like GPS time tracking, geofencing, report forms, communication, etc. It makes our daily management and communication easier including end-of-day reports which allow field managers to send reports remotely without having to go to the office.

    Read More...
    Reply from Connecteam
    Posted 2023-04-17
    Thank you so much for your review! We're happy to hear Connecteam helps you to better manage your day-to-day employee operations and communications :) Features like video chat are definitely on our plans for the platform, so stay tuned for future updates :) Thanks again for recommending Connecteam!
  • Diana Miesha S.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best all-in-one app that we have used."

    Edited 2023-04-12

    Pros: This is also great for communication and collaboration within our team to improve our overall productivity.

    Cons: Lack of video chatting is the only disadvantage of this software.

    Overall: Consistent and accurate tracking of time and attendance is the most useful tool for us in using this software behind communication and management tools. Managing a large team is very exhausting and time-consuming but with the tools in this software, some of the tasks can be automized which is less work for me to do other important things.

    Read More...
    Reply from Connecteam
    Posted 2023-02-19
    Thank you so much for your fantastic review, Diana! We're happy to hear Connecteam saves you time and money, and makes your business operation and communication more effective :) Video chat is 100% on our roadmap! It will take a bit more to arrive, but it will happen alongside plenty of other valuable tools we'll never stop adding to your all-in-one app as part of the company's vision. If you have more suggestions for us, we want to hear about them! You can contact our product team at product@connecteam.com. Thanks again! :)
  • Juliana A.
    Chief Executive Officer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Connection without limits or borders"

    Posted 2022-10-23

    Pros: Connecteam is much more than a team connection platform for business flow management, it is a tool that works optimally simply offering what we have always been looking for. The interface is 100% intuitive, providing only the tools we need to carry out our work, it does not create cumbersome spaces with complicated tools to use and that we will surely never use, each space that has its interface is designed in a dedicated way, designed for the functions that we need to make it simple. Customer support has proven to be an attentive team, proposing effective solutions, and responding quickly without making us wait too long. Another important point is the impressive price it has, our entire team can work on the platform and the cost for this is absurdly cheap. In the same way, it is a wide space where all the members of the work team can join the platform from wherever they are and collaborate in the progress of the projects, the messages are in real time, the GPS system allows monitoring of location of each integrated member, and as well as messaging, it has an endless number of essential collaboration tools to achieve a unified work, together with monitoring methods which has been a fabulous tool to maintain good user management by supervising productivity labor.

    Cons: Having Connecteam with a client on the computer would be quite comfortable to work with, since it is always in the cloud limits the possibilities and comfort of the user experience a bit. The internet connection when we are traveling can sometimes be limited and it has already happened to us on more than one occasion that the internet stops working and my progress is not saved, having the autosave option is essential to save us from this type of accidents. As we have used the platform we have become more dependent on it, the creation and programming of different activities has made the platform much slower, the application is stuck and this has interfered considerably in our workflow, even in terms of synchronization, we do not get the data stored in real time and we believe that it is due to the slowness of the platform, we have tried some alternative solutions, we still have not achieved it, but we will continue trying to find a balance in the amount of work that we need perform and the fluidity of the platform.

    Overall: Connecteam created a central space where to connect with the entire work team from wherever they are, with countless collaboration, communication and monitoring tools that have allowed us to carry out all our operations, leaving nothing out, and to supervise both work performance, as the progress made by each department. It maintains the focus on labor monitoring and productivity, being an incredible contribution in maintaining order within labor planning, development of our work and due compliance in a responsible and transparent manner with each assigned task. It is an optimal space to develop our potential and increase the chances of success, it erases limitations and borders and unifies all the work on its platform regardless of distance or place, being the meeting point to put together our work route and constantly advance efficiently.

    Read More...
    Reply from Connecteam
    Posted 2022-10-30
    Juliana, thank you so much for your detailed review! We're happy to hear Connecetam helps you and your team get so much done with a single platform, wherever you're located, with or without access to a computer :) We already discussed some of your suggestions, like adding an "auto-save" for some actions but would be happy to hear more of your thoughts. Can you please email me personally at chen@connecteam.com? I would be happy to connect and talk :) Again, thank you so much for your detailed review and feedback!
  • Bennin Z.
    Customer Support Assistant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Competent Tool for Solid Engagement"

    Posted 2022-09-10

    Pros: Connecteam allows team member to constantly engage, and have a solid form of discussion concerning the possible business process. More so, Connecteam increases the digital remote management, which is efficient in sharing different items and solutions.

    Cons: Connecteam has a design that is slightly rigid, and it can be improved to increase suitability and functionality. The demands from users should be taken keenly.

    Overall: Connecteam advocates for a consistent communications option, which validates the innovations that a company have and the direction that a business takes. There is an advanced form of remote sharing, which saves business from extensive resource usage.

    Read More...
    Reply from Connecteam
    Posted 2022-09-15
    Thank you so much for your review! We would love to hear more about your suggestions for improvements :) If you'd like, you can send them to product@connecteam.com so we can connect. Thanks again :)
  • Tiffany W.
    Remote Business Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Connect restores my Tech Logistics Career"

    Posted 2022-06-01

    Pros: I am so excited about Connecteam. I began programming the same year Toshiba released its portable tape player with auto-rewind- through Y2K (lol) and death of HTML to WYSIWYG. Then 2005, bi-lateral carpal tunnel, and again 2012 post-surgery- somewhat of a living torment for a humanoid- was the death to my tech career. VPN, telecommuting, TTS, handwriting pens, touchscreens, were all in their infancy. I waited nearly 20 years to return to work.
    Who knew a series of serendipitous acts would land Connecteam in my search results? I didn’t but it created an opportunity to launch ideas trapped in a 2 decade-stasis!

    Cons: I understand the break down of modules. It is beneficial to pick and choose. But when you need something across the board, it can add up. The con of the con is that end the long run it still saves you.

    Overall: The customization, upload and filtering, and mobile app with geofencing; allows me to manage multiple teams from home- and the mobile app makes logistics real-time, even when I can’t be present. The checklist and reporting features allow for seamless communication. The time clock linked to the job scheduling and being able to manage Payroll with a QuickBooks integration, saves me hours of painful typing.
    What’s more is the support. I am constantly attempting feats for which I need assistance and they remain up to challenge. I am now excited to begin my Course series and develop our in-house Safety Training. I have to stop now as I could write more.

    Read More...
    Reply from Connecteam
    Posted 2022-06-02
    Thank you so much for sharing such a detailed review! Oh, and we absolutely LOVE your writing! We can't be happier to hear how Connecteam helps you run a business of dispersed teams without the need to physically be anywhere at anytime, which is basically impossible, unless you have Connecteam to help out :) Thanks again for sharing your positive experience with us!
  • Andrew S.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Tired of going from app to app? (Slack, Asana,etc.)"

    Posted 2022-03-23

    Pros: - All in one streamlined platform
    - Great customer support
    - Easy to navigate and setup
    - Great user experience
    - Frequent updates
    - Driven team
    - Takes feedback well
    - App is great!

    Cons: - All in one, however as a result some features do lack depth. For example:
    Quiz feature - Only have ability to answer multiple choice or upload files. No multiple answers/short/long.
    - Minor bugs that can be frustrating at times.
    - Rewards feature not available in Canada
    - Some simple things are not included in the basic plan, so as the name suggest it's BASIC functions. However at times it feels like some things should be in the basic plan.

    *all of this has been communicated to Connecteam and I'm confident that they are already improving.

    Overall: Overall, I'm hopeful and excited forCconnecteam. It's a newer platform, but the innovation the team behind it are passionate and helpful. They're customer service is blazing fast and were always there to answer my questions and sometimes - my frustrations. My team excited for this platform and looking forward to getting newer features

    Read More...
    Reply from Connecteam
    Edited 2022-03-23
    Thank you so much for your review, Andrew! We'd be happy to address some of the things you've mentioned here and share them with you and the rest of the Sourceforge community: 1. Connecteam is about making EVERY product and feature as robust as possible. The quiz is all about generating an automated result immediately. If we'd add short or long answers, someone will have to read it and grade it, which will make it manual and not automated. This is why we have the Forms feature. It can do everything the quiz can, but without the automated results, which means you'll be able to create open-text answers, multi-selection options, and much more! Worth checking it out! 2. Rewards are already available in Canada as well :) Make sure to access Rewards on your Dashboard, click on Cards library, and check out the latest added countries. 3. If you found a bug contact our support team; if you're looking to add a capability that's included in your plan and you can't upgrade to a higher tier plan, it's worth contacting your Customer Success Manager. We hope that helps! Thanks again for your Connecteam review :)
  • Heather S.
    Executive Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Loaded with Useful Features"

    Posted 2022-03-21

    Pros: Onboarding and communication features including a way to publish employee manuals, SOPs and updates.

    Cons: Finding a setting to enable or disable notifications can be difficult. Some settings seem to be "buried" in unlikely places in the app. But the Support Team is always happy to help!

    Overall: We made the switch to Connecteam over a year ago. Our previous app didn't have nearly as many helpful features. We've been able to streamline onboarding, improve communication and manage scheduling all in one place. Anytime we have a question or problem, the support staff is just once message away. Their response time is terrific. 4 stars just because it can be difficult to figure out where the setting are at times.

    Read More...
    Reply from Connecteam
    Posted 2022-03-23
    Thank you so much for your review, Heather! We agree there's room to improve when it comes to where some settings are placed, and it's on our roadmap to revise it and make the experience better. That said, we'll be happy to explain the logic of notifications and why we designed them the way we did. As Connecteam is a platform with multiple products that each can be turned on or off, apply to specific groups of users, and even have different functionality, we wanted to provide each feature with its own notifications settings as well. As an admin, when you access each product in your platform (e.g. time clock, chat, schedule, etc.), the notifications section will be under that feature's settings menu, and not in a general menu that can create complexity, especially design and UX wise. As for the app, we tried to place some notifications where you would expect them to be. For example, the scheduling notifications are in the schedule, while chat notifications can be modified in the chat. And of course, you have main app notifications under your app's main settings menu for more general things, like mute options or the ability to enable notifications only for selected days of the week. As mentioned, the app may have completely different functionality for each company and even for different users within the same company. That's why we decided to have specific features' notifications under these features, so they won't even show if they're not relevant for the user. But again, it can be much improved! Thanks again for your feedback! We hope to earn 5 stars from you in the near future :)
  • Tom M.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "AMAZING PRODUCT"

    Edited 2021-12-26

    Pros: The product- is able to solve my scheduling nightmare in a very user friendly way.
    Above all I have an amazing success manager assigned to you every step of the way.
    I have the support of other success managers willing to and available to answer any question 24/7 through the life of the software.

    Cons: Did not pick up this earlier, was sitting in email past one year.
    Needs to add invoicing part.
    I have very specific needs too which am sure they can work on.

    Overall: Amazing experience but limited to implementation.

    Read More...
  • Colette B.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best customer service of any time app"

    Posted 2021-12-20

    Pros: Incredible customer service. They are responsive, helpful, and detailed. They always follow up on questions through chat, email, or video calls. I always know I'll get the answers I need in a timely manner. I've been able to learn a new system and transition our whole team to Conneacteam effortlessly! The platform is flexible and makes it easy to communicate and manage time.

    Cons: They ask about upgrading a little more frequently than I'd like, but I understand why they do that :)

    Overall: Seamless and supported! I'd highly recommend this tool for timekeeping and managing attendance with teams.

    Read More...
  • Jeremy K.
    Director of Operations
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Couldn’t ask for more "

    Posted 2021-12-16

    Pros: EXCEPTIONAL customer service. If you are having any issues setting up your app or utilizing any of the assets they are always so ready to listen to your experience and to help make it work for you and your team. They are always updating the platform which is great especially considering how quickly things change now days. Everyone I’ve ever spoken to has always been so nice and warm. Unlike other options they really make you feel like you matter to them, not like you’re a nuisance. I’m on the expert plan and it’s well worth the money. And with the upcoming features they have planned it truly is going to be a one stop shop. I might seem a little over the top but with every ounce of myself, I would recommend this platform to anyone I meet. LOVE it!

    Cons: An option to combine auto reports into one report would be awesome, but I was told that they are working on some reporting integrations so I’m sure great stuff is yet to come!

    Overall: Hands down, the best company with the best platform I’ve have come across. They truly care about you and your team and make you feel important. Something that even the best companies struggle with sometimes.

    Read More...
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