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Audience

Businesses of all sizes with deskless teams, no matter where they are.

About Connecteam

Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management.

With Connecteam you can manage every aspect of your business on the go, no workstation needed.

Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports.

Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed.

Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.

Pricing

Starting Price:
$29 for up to 30 users
Pricing Details:
We keep it simple and affordable:
Free 14-day trial (no credit card required) includes all features, so you can truly experience the product with no limitations.
Small Business plan is free for up to 10 users.
Premium plans start at $29/month fixed price for the first 30 users, then $0.5 per additional user.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Connecteam offers API access

Ratings/Reviews - 28 User Reviews

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.9 / 5

Company Information

Connecteam
Founded: 2015
United States

Videos and Screen Captures

Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Connecteam Frequently Asked Questions

Q: What kinds of users and organization types does Connecteam work with?
Q: What languages does Connecteam support in their product?
Q: What kind of support options does Connecteam offer?
Q: What other applications or services does Connecteam integrate with?
Q: Does Connecteam have an API?
Q: Does Connecteam have a mobile app?
Q: What type of training does Connecteam provide?
Q: Does Connecteam offer a free trial?
Q: How much does Connecteam cost?
Q: What pricing for support is available for Connecteam?
Q: What pricing for training is available for Connecteam?

Connecteam Product Features

Absence Management

Analytics/Reporting
Approval Process Control
Attendance Tracking
Calendar Management
Compliance Management
Employee Database
Employee Scheduling
Leave Policy Management
Notifications/Alerts
Overtime Management
Role-Based Permissions
Time Off Management
Timesheet Management

Attendance Tracking

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Cleaning Services

Dispatch Management
Job Management
Mobile Access
Payroll Management
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management
Billing & Invoicing
Client Management
Inventory Control
Quotes / Estimates
Routing

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Real Time Editing
Task Management
Project Management
Version Control
Video Conferencing

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Indexing
Document Retention
Electronic Signature
Forms Management
Full Text Search
Print Management
Document Conversion
Document Delivery
Email Management
File Recovery
File Type Conversion
Offline Access
Optical Character Recognition
Version Control

Employee Communication Tools

Activity / News Feed
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Audio / Video Conferencing
Blogs

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys
Goal Management
Health & Wellness Programs

Employee Recognition

Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Rewards Catalog
Rewards Points
Social Recognition
eCards
Goals
Nominations
Performance Management

Employee Scheduling

Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Appointment Management
Automated Scheduling

Field Service Management

Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Scheduling
Service History Tracking
Time Clock
Work Order Management
Billing & Invoicing
Contract Management
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Routing

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

HVAC

Customer Database
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Inventory Control
Quotes / Estimates
Routing

Human Resources

360 Degree Feedback
Attendance Management
Benefits Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Applicant Tracking
Career Development Planning
Compensation Management
Recruiting Management
Succession Planning

Internal Communications

Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Voice Chat
App Integration
Blogs
Email Management
Telephony
Video Chat

Leave Management

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Maintenance Management

Dispatch Management
Mobile Access
Planning Calendar
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Predictive Maintenance
Purchasing

Medical Scheduling

Drag & Drop
Multi-Location
No-Show Tracking
On Call Scheduling
Self Service Portal
Staff Scheduling
Appointment Management
Billing & Invoicing
Facility Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Orientation Management
Self Service Portal
Task Management
Job Description Management
Tax Forms
Training Management

Plumbing

Customer Database
Dispatch Management
Job Management
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Inventory Control
Quotes / Estimates
Routing

Scheduling

Alerts/Notifications
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Appointment Scheduling
Automated Scheduling
Interview Scheduling
Meeting Room Booking
Payment Processing
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Call Center Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Contract Management
Inventory Control
Routing

Task Management

Collaboration
Create Subtasks
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Gamification
Gantt Charts

Team Chat

File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
End-to-End Encryption (E2EE)
Payments
Self-Destructing Messages
Stickers / GIFs
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Audio Calls
Video Conferencing

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Resource Management
Task Management
Third Party Integration
Time Tracking
Project Planning

Time Clock

Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking
Biometric Recognition

Time Tracking

Automatic Time Capture
Employee Database
Expense Tracking
Mobile Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Billable & Non-Billable Hours
Billing & Invoicing
Multiple Billing Rates
Offline Time Tracking

Tradesman Job Management

Dispatch Management
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Job Tracking
Scheduling
Time Tracking
Contract Management
Customer Database
For Builders
Invoicing
Payments
Quoting
Reporting

Training

Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies
Academic / Education
Asynchronous Learning
Blended Learning
Certification Management
Corporate / Business
Simulation
Synchronous Learning
eCommerce

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Workforce Management

Contractor Management
Employee Lifecycle Management
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Budgeting & Forecasting
Labor Projection
Recruiting Management

Connecteam Additional Categories

  • Carmina W.
    IT executive
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Team on the go? Connecteam keeps you connected & productive!"

    Posted 2024-04-19

    Pros: This has been fantastic! Not only does it keep everyone's hours organized, but it also gives us real-time insights into staffing and project timelines. This information is invaluable for accurate bidding on future jobs.

    Cons: Connecteam seems good, but it would be even better if it had built-in video calling and allowed desktop access for employees.

    Overall: Connecteam is a solid option for businesses, particularly those with a mobile workforce, that value ease of use and clear communication.

    Read More...
    Reply from Connecteam
    Posted 2024-04-24
    Thank you so much! We're talking about video calls through the app, maybe we'll add it at some point :) As for employee access from a computer - that's already available! All they need to do is go to our website at connecteam.com and log in :) They can also go directly to app.connecteam.com. We hope this helps! Thanks!
  • Lorena S.
    Senior Account Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Empowering Teams with a Splash of Tech Magic"

    Posted 2024-03-27

    Pros: This solution is great! It's easy to use, looks good, and offers fantastic value. Plus, the developers keep adding new features and updates, which is awesome. I highly recommend it!

    Cons: Although this solution offers great value and updates regularly, it may have a learning curve during setup for some users. Also, customization options for certain features might be limited, which could affect how well they fit specific organizational needs.

    Overall: My experience with Connecteam has been largely positive. The platform is user-friendly and offers valuable features for managing employees and tasks. The mobile app is particularly convenient for on-the-go access. However, I did encounter some minor challenges during the initial setup, and I wish there were more customization options available for certain features. Overall, it has been a beneficial tool for enhancing communication and productivity within our team.

    Read More...
    Reply from Connecteam
    Posted 2024-03-28
    Thank you so much for your warm review and recommendation! We'll be happy to hear more about your suggested improvements :) You can email me directly at chen@connecteam.com so we can connect :) Thanks again!
  • Sakshi S.
    Inside sales representative
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Enhanced team communication with Connecteam"

    Posted 2024-01-24

    Pros: Easy to use mobile app for organization wide communication. It also provides a variety of communication channels like chat, email, surveys & alerts.

    Cons: Interface feels a bit cluttered with so many tabs & features, Also the advanced admin & analytics require expensive plans to be purchased.

    Overall: Connecteam brings all team communication into a single mobile app. Its very handy for managers to disseminate information & manage frontline teams.

    Read More...
    Reply from Connecteam
    Posted 2024-01-28
    Thank you for your feedback! We tried to keep things simple despite the platform being so advanced and feature-rich, which is why the sidebar is where you navigate, each product has its unique interface while the methodology is the same (e.g. settings menus on the top right, blue action buttons, etc.), and the main logic is almost identical throughout the platform's features. That said, we're always happy to help out! You can explore our help center, and video library, or reach out to us if you need some assistance reorganizing your app or get a few tips on how to make it more efficient for your needs. You can reach out to us over the live support chat or at support@connecteam.com, we'd be happy to help! Thanks again for the review and feedback :)
  • A Connecteam User
    Business Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Building Bridges to Employee Contentment: A Guide to Satisfaction Software"

    Posted 2024-01-23

    Pros: What I appreciate most about Connecteam is its ability to serve as a comprehensive platform for employee contentment. From user-friendly surveys to effective communication tools, Connecteam streamlines the process of understanding and addressing employee needs, creating a bridge to a more satisfied and engaged workforce.

    Cons: While Connecteam has been a valuable tool for employee contentment, a minor drawback is the learning curve for some team members who may find the initial setup slightly complex. Additionally, customizability in certain features could be more extensive to tailor the platform even more closely to our specific corporate culture.

    Overall: Connecteam software has been a game-changer in our commitment to employee contentment. Its intuitive interface simplifies communication, fostering a more connected team. The customizable surveys allow us to tailor feedback collection to our specific needs, providing invaluable insights into employee satisfaction. With Connecteam, we've not just adopted a software solution; we've embraced a guide to building strong bridges that enhance workplace culture and elevate overall employee contentment.

    Read More...
    Reply from Connecteam
    Posted 2024-01-24
    Thank you for sharing your experience with Connecteam! It's great to hear from a manager who values healthy communication and engagement in the workplace as a means of promoting employee happiness, and ultimately, improving employee retention, team productivity, and more. We greatly appreciate your recommendation. Thank you!
  • Abby I.
    Property Consultant
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Seamless Communication and Task Management"

    Posted 2023-11-28

    Pros: Connecteam excels in seamless communication and task management, facilitating real-time interactions among team members, regardless of their location. Its user-friendly interface ensures that our team can easily access and share information, boosting our efficiency and enhancing collaboration for successful project execution.

    Cons: One potential downside of using Connecteam for seamless communication and task management is that it may require some time for team members to become fully acquainted with the software. Additionally, while it is a comprehensive solution, for extremely complex project management needs, users may find that it lacks certain advanced features that could be beneficial.

    Overall: Our experience with Connecteam in seamless communication and task management has been overwhelmingly positive. It has significantly improved our team's ability to coordinate tasks, track progress, and communicate effectively. The user-friendly interface and its flexibility in adapting to our specific needs have made Connecteam an integral part of our daily operations, contributing to increased efficiency and successful project management.

    Read More...
    Reply from Connecteam
    Posted 2023-12-04
    Thank you so much for your review and recommendation! We're glad to hear you're able to improve your business's internal communication and task management with Connecteam :)
  • Aira Marie D.
    HR Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Penultimate Workforce Management Solution"

    Posted 2023-10-27

    Pros: Connecteam offers several advantages including its comprehensive suite of features for scheduling, communication, and task management. Its user-friendly interface and mobile accessibility make it an efficient and accessible choice for businesses seeking to optimize workforce management.

    Cons: While Connecteam is a robust workforce management solution, some potential disadvantages include a learning curve for new users and the need for consistent internet connectivity for remote work. Additionally, its pricing structure may not be suitable for very small businesses with limited budgets.

    Overall: Connecteam software stands out as an exceptional choice for The Penultimate Workforce Management Solution. Its comprehensive feature set, including scheduling, communication, task management, and employee engagement tools, empowers businesses to streamline operations and foster a productive work environment. With its user-friendly interface and accessibility, Connecteam ensures seamless workforce management, making it a top-notch solution for modern businesses.

    Read More...
    1 user found this review helpful.
    Reply from Connecteam
    Posted 2023-10-29
    Thank you so much for your review! We're glad you find Connecteam to be the best tool to manage your workforce :) Connecteam's pricing provides flexibility for businesses of all sizes as it divides the entire platform into 3 main hubs so each business can only pay for what they need, without compromising on the all-in-one benefits it offers. For small businesses with up to 10 team members, all of Connecteam is entirely free with our one-of-a-kind Small Business Plan, there isn't anything like that out there :) For small businesses with up to 30 employees, the price per hub is fixed for all the first 30 users, and it includes a free option as well. And, if any business is struggling with pricing, contacting us would be the best thing to do as we go out of our way to make sure that pricing is not what's preventing small businesses from using Connecteam :) Thanks again for your review and recommendation! We highly appreciate it ❤️
  • Nikki L.
    Human Resource Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " Improved Productivity with accessible communication & collaboration tools"

    Posted 2023-08-15

    Pros: This app excels with user-friendly tools, enhancing seamless communication & collaboration effortlessly.

    Cons: It is so balanced that makes it so hard to not like any aspect of this software.

    Overall: Ever since we have used this software in our company, the rate of our productivity has significantly increased which is very noticeable. This is worth using and I’m just thankful our manager has discovered it.

    Read More...
    Reply from Connecteam
    Posted 2023-08-17
    Thank you so much for your review, Nikki! It's so great to hear your team's activity have increased, and that you find Connecteam to be simple and easy to use :) If there's anything you need from us, please don't hesitate to reach out to us, we'll be happy to help!
  • Tomas A.
    Business Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Truly a game changer for business owners"

    Posted 2023-08-03

    Pros: Finally an app with all the tools we were looking for! Up until now needed to pay for 4 different apps, and to ask our employees to download them.

    Cons: Not much actually. Maybe the only con is that we didn't hear about them before hahaha.

    Overall: With the transition to Connecteam we have everything under one app, which is also cheaper than the previous 4 together!

    Read More...
    Reply from Connecteam
    Posted 2023-08-06
    It's wonderful to hear that you're finding our app to be helpful! Our aim is to make work easier for your team by providing a user-friendly platform that covers all the bases. With our app, managers can easily keep track of employee activities and locations, as well as explore new opportunities for their business growth. We've made sure that our platform is affordable and streamlines many important day-to-day tasks, including communication, training, and HR responsibilities. Thank you so much for recommending our app, it means a lot to us!
  • Stephen D.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " Improve your management to the next level using automation and digital tools"

    Posted 2023-07-06

    Pros: More effective management and monitoring of employees along with their progress in their tasks & projects.

    Cons: I feel like its integrations could be improved further which could contribute to its already useful features in a wide array of needs.

    Overall: I am recommending this app for businesses because of its useful tools for monitoring daily operations, communication, and even employee management. This can significantly improve the efficiency of daily business operations to grow and expand further.

    Read More...
    Reply from Connecteam
    Posted 2023-07-09
    Thank you so much for recommending Connecteam as an employee management tool for small and medium businesses looking to better communicate, operate, and manage their mobile teams :) We already work on multiple new integrations to Connecteam, but if you have any specifics you're looking for, please email us at product@connecteam.com so we can connect :) Thanks!
  • Georgia K.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable Software"

    Posted 2023-06-27

    Pros: I rely on this software to effectively manage my small remote team, providing essential tools for management, communication, monitoring, and collaboration. Its user-friendly interface complements the extensive range of features, making it a cost-effective investment for our organization. This software significantly enhances our daily operations, ensuring that our team's needs are met efficiently and effectively.

    Cons: Web version is far superior than mobile. I wish they would improve on the mobile version for more convenience.

    Overall: Perfect tool for our company's security in terms of sensitive data. I am confident that Venn is more than capable of protecting our company and provide an extra line of defense.

    Read More...
    Reply from Connecteam
    Posted 2023-06-28
    Thank you so much for your review :) It's great to hear you're able to improve so many aspects of your business effortlessly and by using one software :) We constantly strive to improve our products and services, and our roadmap is packed with fresh new capabilities and improvements both on the admin dashboard and the mobile apps, so stay tuned :) Thanks again for taking the time to write this 5-star review :)
  • Bruce L.
    Project Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best software we have used and the reason why we are still utilizing it."

    Posted 2023-05-08

    Pros: One advantage of using this software is the effectiveness of the management and communication of this software.

    Cons: This seems to be the perfect software for us which is why I don't dislike any tools in this software.

    Overall: There are progress monitoring, time clocks, workflow management, task planning, and many more tools in the Connecteam app that are useful in employee management. There are also communication and collaboration tools that make this software perfect for our small business.

    Read More...
    Reply from Connecteam
    Posted 2023-05-09
    Thank you so much for your amazing feedback, Bruce! We are over the moon with your review and are so happy to hear you are achieving so much with one app :) Thank you!
  • Margaret M.
    Project manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very convenient and useful in management and communication in our construction company."

    Posted 2023-04-12

    Pros: It does have a complete set of tools that is very cost-effective which is an advantage for me and my team.

    Cons: The only missing in this software is video chatting.

    Overall: This software is great for us in the construction industry because of its useful tools like GPS time tracking, geofencing, report forms, communication, etc. It makes our daily management and communication easier including end-of-day reports which allow field managers to send reports remotely without having to go to the office.

    Read More...
    Reply from Connecteam
    Posted 2023-04-17
    Thank you so much for your review! We're happy to hear Connecteam helps you to better manage your day-to-day employee operations and communications :) Features like video chat are definitely on our plans for the platform, so stay tuned for future updates :) Thanks again for recommending Connecteam!
  • Diana Miesha S.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best all-in-one app that we have used."

    Edited 2023-04-12

    Pros: This is also great for communication and collaboration within our team to improve our overall productivity.

    Cons: Lack of video chatting is the only disadvantage of this software.

    Overall: Consistent and accurate tracking of time and attendance is the most useful tool for us in using this software behind communication and management tools. Managing a large team is very exhausting and time-consuming but with the tools in this software, some of the tasks can be automized which is less work for me to do other important things.

    Read More...
    Reply from Connecteam
    Posted 2023-02-19
    Thank you so much for your fantastic review, Diana! We're happy to hear Connecteam saves you time and money, and makes your business operation and communication more effective :) Video chat is 100% on our roadmap! It will take a bit more to arrive, but it will happen alongside plenty of other valuable tools we'll never stop adding to your all-in-one app as part of the company's vision. If you have more suggestions for us, we want to hear about them! You can contact our product team at product@connecteam.com. Thanks again! :)
  • Juliana A.
    Chief Executive Officer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Connection without limits or borders"

    Posted 2022-10-23

    Pros: Connecteam is much more than a team connection platform for business flow management, it is a tool that works optimally simply offering what we have always been looking for. The interface is 100% intuitive, providing only the tools we need to carry out our work, it does not create cumbersome spaces with complicated tools to use and that we will surely never use, each space that has its interface is designed in a dedicated way, designed for the functions that we need to make it simple. Customer support has proven to be an attentive team, proposing effective solutions, and responding quickly without making us wait too long. Another important point is the impressive price it has, our entire team can work on the platform and the cost for this is absurdly cheap. In the same way, it is a wide space where all the members of the work team can join the platform from wherever they are and collaborate in the progress of the projects, the messages are in real time, the GPS system allows monitoring of location of each integrated member, and as well as messaging, it has an endless number of essential collaboration tools to achieve a unified work, together with monitoring methods which has been a fabulous tool to maintain good user management by supervising productivity labor.

    Cons: Having Connecteam with a client on the computer would be quite comfortable to work with, since it is always in the cloud limits the possibilities and comfort of the user experience a bit. The internet connection when we are traveling can sometimes be limited and it has already happened to us on more than one occasion that the internet stops working and my progress is not saved, having the autosave option is essential to save us from this type of accidents. As we have used the platform we have become more dependent on it, the creation and programming of different activities has made the platform much slower, the application is stuck and this has interfered considerably in our workflow, even in terms of synchronization, we do not get the data stored in real time and we believe that it is due to the slowness of the platform, we have tried some alternative solutions, we still have not achieved it, but we will continue trying to find a balance in the amount of work that we need perform and the fluidity of the platform.

    Overall: Connecteam created a central space where to connect with the entire work team from wherever they are, with countless collaboration, communication and monitoring tools that have allowed us to carry out all our operations, leaving nothing out, and to supervise both work performance, as the progress made by each department. It maintains the focus on labor monitoring and productivity, being an incredible contribution in maintaining order within labor planning, development of our work and due compliance in a responsible and transparent manner with each assigned task. It is an optimal space to develop our potential and increase the chances of success, it erases limitations and borders and unifies all the work on its platform regardless of distance or place, being the meeting point to put together our work route and constantly advance efficiently.

    Read More...
    Reply from Connecteam
    Posted 2022-10-30
    Juliana, thank you so much for your detailed review! We're happy to hear Connecetam helps you and your team get so much done with a single platform, wherever you're located, with or without access to a computer :) We already discussed some of your suggestions, like adding an "auto-save" for some actions but would be happy to hear more of your thoughts. Can you please email me personally at chen@connecteam.com? I would be happy to connect and talk :) Again, thank you so much for your detailed review and feedback!
  • Bennin Z.
    Customer Support Assistant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Competent Tool for Solid Engagement"

    Posted 2022-09-10

    Pros: Connecteam allows team member to constantly engage, and have a solid form of discussion concerning the possible business process. More so, Connecteam increases the digital remote management, which is efficient in sharing different items and solutions.

    Cons: Connecteam has a design that is slightly rigid, and it can be improved to increase suitability and functionality. The demands from users should be taken keenly.

    Overall: Connecteam advocates for a consistent communications option, which validates the innovations that a company have and the direction that a business takes. There is an advanced form of remote sharing, which saves business from extensive resource usage.

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    Reply from Connecteam
    Posted 2022-09-15
    Thank you so much for your review! We would love to hear more about your suggestions for improvements :) If you'd like, you can send them to product@connecteam.com so we can connect. Thanks again :)
  • Tiffany W.
    Remote Business Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Connect restores my Tech Logistics Career"

    Posted 2022-06-01

    Pros: I am so excited about Connecteam. I began programming the same year Toshiba released its portable tape player with auto-rewind- through Y2K (lol) and death of HTML to WYSIWYG. Then 2005, bi-lateral carpal tunnel, and again 2012 post-surgery- somewhat of a living torment for a humanoid- was the death to my tech career. VPN, telecommuting, TTS, handwriting pens, touchscreens, were all in their infancy. I waited nearly 20 years to return to work.
    Who knew a series of serendipitous acts would land Connecteam in my search results? I didn’t but it created an opportunity to launch ideas trapped in a 2 decade-stasis!

    Cons: I understand the break down of modules. It is beneficial to pick and choose. But when you need something across the board, it can add up. The con of the con is that end the long run it still saves you.

    Overall: The customization, upload and filtering, and mobile app with geofencing; allows me to manage multiple teams from home- and the mobile app makes logistics real-time, even when I can’t be present. The checklist and reporting features allow for seamless communication. The time clock linked to the job scheduling and being able to manage Payroll with a QuickBooks integration, saves me hours of painful typing.
    What’s more is the support. I am constantly attempting feats for which I need assistance and they remain up to challenge. I am now excited to begin my Course series and develop our in-house Safety Training. I have to stop now as I could write more.

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    Reply from Connecteam
    Posted 2022-06-02
    Thank you so much for sharing such a detailed review! Oh, and we absolutely LOVE your writing! We can't be happier to hear how Connecteam helps you run a business of dispersed teams without the need to physically be anywhere at anytime, which is basically impossible, unless you have Connecteam to help out :) Thanks again for sharing your positive experience with us!
  • Andrew S.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Tired of going from app to app? (Slack, Asana,etc.)"

    Posted 2022-03-23

    Pros: - All in one streamlined platform
    - Great customer support
    - Easy to navigate and setup
    - Great user experience
    - Frequent updates
    - Driven team
    - Takes feedback well
    - App is great!

    Cons: - All in one, however as a result some features do lack depth. For example:
    Quiz feature - Only have ability to answer multiple choice or upload files. No multiple answers/short/long.
    - Minor bugs that can be frustrating at times.
    - Rewards feature not available in Canada
    - Some simple things are not included in the basic plan, so as the name suggest it's BASIC functions. However at times it feels like some things should be in the basic plan.

    *all of this has been communicated to Connecteam and I'm confident that they are already improving.

    Overall: Overall, I'm hopeful and excited forCconnecteam. It's a newer platform, but the innovation the team behind it are passionate and helpful. They're customer service is blazing fast and were always there to answer my questions and sometimes - my frustrations. My team excited for this platform and looking forward to getting newer features

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    Reply from Connecteam
    Edited 2022-03-23
    Thank you so much for your review, Andrew! We'd be happy to address some of the things you've mentioned here and share them with you and the rest of the Sourceforge community: 1. Connecteam is about making EVERY product and feature as robust as possible. The quiz is all about generating an automated result immediately. If we'd add short or long answers, someone will have to read it and grade it, which will make it manual and not automated. This is why we have the Forms feature. It can do everything the quiz can, but without the automated results, which means you'll be able to create open-text answers, multi-selection options, and much more! Worth checking it out! 2. Rewards are already available in Canada as well :) Make sure to access Rewards on your Dashboard, click on Cards library, and check out the latest added countries. 3. If you found a bug contact our support team; if you're looking to add a capability that's included in your plan and you can't upgrade to a higher tier plan, it's worth contacting your Customer Success Manager. We hope that helps! Thanks again for your Connecteam review :)
  • Heather S.
    Executive Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Loaded with Useful Features"

    Posted 2022-03-21

    Pros: Onboarding and communication features including a way to publish employee manuals, SOPs and updates.

    Cons: Finding a setting to enable or disable notifications can be difficult. Some settings seem to be "buried" in unlikely places in the app. But the Support Team is always happy to help!

    Overall: We made the switch to Connecteam over a year ago. Our previous app didn't have nearly as many helpful features. We've been able to streamline onboarding, improve communication and manage scheduling all in one place. Anytime we have a question or problem, the support staff is just once message away. Their response time is terrific. 4 stars just because it can be difficult to figure out where the setting are at times.

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    Reply from Connecteam
    Posted 2022-03-23
    Thank you so much for your review, Heather! We agree there's room to improve when it comes to where some settings are placed, and it's on our roadmap to revise it and make the experience better. That said, we'll be happy to explain the logic of notifications and why we designed them the way we did. As Connecteam is a platform with multiple products that each can be turned on or off, apply to specific groups of users, and even have different functionality, we wanted to provide each feature with its own notifications settings as well. As an admin, when you access each product in your platform (e.g. time clock, chat, schedule, etc.), the notifications section will be under that feature's settings menu, and not in a general menu that can create complexity, especially design and UX wise. As for the app, we tried to place some notifications where you would expect them to be. For example, the scheduling notifications are in the schedule, while chat notifications can be modified in the chat. And of course, you have main app notifications under your app's main settings menu for more general things, like mute options or the ability to enable notifications only for selected days of the week. As mentioned, the app may have completely different functionality for each company and even for different users within the same company. That's why we decided to have specific features' notifications under these features, so they won't even show if they're not relevant for the user. But again, it can be much improved! Thanks again for your feedback! We hope to earn 5 stars from you in the near future :)
  • Tom M.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "AMAZING PRODUCT"

    Edited 2021-12-26

    Pros: The product- is able to solve my scheduling nightmare in a very user friendly way.
    Above all I have an amazing success manager assigned to you every step of the way.
    I have the support of other success managers willing to and available to answer any question 24/7 through the life of the software.

    Cons: Did not pick up this earlier, was sitting in email past one year.
    Needs to add invoicing part.
    I have very specific needs too which am sure they can work on.

    Overall: Amazing experience but limited to implementation.

    Read More...
  • Colette B.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best customer service of any time app"

    Posted 2021-12-20

    Pros: Incredible customer service. They are responsive, helpful, and detailed. They always follow up on questions through chat, email, or video calls. I always know I'll get the answers I need in a timely manner. I've been able to learn a new system and transition our whole team to Conneacteam effortlessly! The platform is flexible and makes it easy to communicate and manage time.

    Cons: They ask about upgrading a little more frequently than I'd like, but I understand why they do that :)

    Overall: Seamless and supported! I'd highly recommend this tool for timekeeping and managing attendance with teams.

    Read More...
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