Journyx

Pros: The system is very user friendly and works great for what we need it for. The Timesheet module is used by all employees and captures all of the information needed to move over to the payroll system for a quick and seamless process. Customer Support has always been top notch. They are very quick to respond - answering questions, resolving issues, and providing very useful information.

Cons: There is nothing specifically that comes to mind that I do not like about Journyx. I will say that when there are any issues encountered while using the system, there are certain error messages that can sound a bit confusing and not straightforward.

Overall: I have been in my current position for over 7 years and have used Journyx the entire time here. Any issues that we encountered over the years were always quickly resolved by the Technical Support team. I couldn't be happier with the system, its functionality, and the customer service that has been provided.

Pros: It has a good feature that we need for our business but, doesn't work well. I don't know any other pros because ever since I joined this company, we have been having the same challenges with the product.

Cons: The Journyx application was working okay until about six months ago, when we began experiencing persistent syncing issues with our NetSuite ERP system. Resolving these issues has been consistently delayed, and errors keep recurring even after we are told they have been resolved. Additionally, the product support responsiveness and overall service quality have been very poor.
Reported the director of sales in Journyx and hoping we will see some good improvements with the product and the support.

Overall: We are not satisfied with the product and the support overall. For the same Cons reason, stating below:
The Journyx application was working okay until about six months ago, when we began experiencing persistent syncing issues with our NetSuite ERP system. Resolving these issues has been consistently delayed, and errors keep recurring even after we are told they have been resolved. Additionally, the product support responsiveness and overall service quality have been very poor.
Reported the director of sales in Journyx and hoping we will see some good improvements with the product and the support.

Pros: Reliable and easy to set up
Time clocks are reliable
Fingerprint registration is easy to complete
Reports are good once you know how to retrieve them

Cons: Initial training was not enough
Reports are not as intuitive as I would have expected

Overall: Overall, I am satisfied with the product and service support. Installation was relatively easy. My only complaint is that the initial training was short and reports definitely need more. On the other hand, general support is excellent and responds appropriately.

Pros: Very easy to setup and be used by employees, was able to get set up in 2 weeks. Good integration with excel for easy reporting.

Cons: Mobile app needs a lot of work to be a premium time tracking system as more people want to use the app for input and approvals

Overall: Very good time tracking software for companies. Good integration with payroll systems and no complaints other than improving the mobile app

Pros: -CSV Export
-Field Management
-Support speed
-Different report pulling types
-Overall ease of finding things

Cons: -Integration
-User Interface
-No mobile app
-Defaults to in web viewing instead of excel export

Overall: -Ok, UI can be improved
-Need everything to be excel based when exporting
-Need the flow to be better presented and some more integrations

Pros: - more data available
-ability to easily create and print weekly schedules
- easily accessible time audit feature
-raw in and out on the timecard

Cons: -phone number feature on employee profile doesn't work
-email feature for timecards doesn't work
-drop down menu has slow, laggy graphics
- automatic file photos are unnecessary

Overall: Overall, while my company had much trouble getting journyx off the ground, I can say confidently that despite several minor adjustments, it works well for what it is and much better than its predecessor.

Pros: Journyx is very straight forward and user-friendly or as we like to say "consultant friendly." Support tickets from Journyx is always pleasure whenever we get Red. We ALWAYS love working with him.

Cons: Journyx can be confusing at time especially when there are errors. But support always does a good job on meeting our needs, especially Red.

Overall: Very straight forward time keeping software. Consultants don't really complain about it. Red always comes to the rescue whenever we are in need of support. Red is awesome!

Pros: Journyx is a reliable and trustworthy time tracking platform. It works very efficiently. It also helps in tracking expenses. Automatic process for payroll and billing. Clean user interface. Desktop and mobile both versions are available. Manages employees expenses and time. Customer supports are very responsive.

Cons: Using Journyx software our company productivity has increased. No dislikes till now.

Overall: Cloud based system. Integrates seamlessly. Real-time reporting saves lots of time. Powerful dashboards easy-to-use. Very flexible and easily customisable features. Reporting can be shared easily. Schedule and manage resources. Easy to setup. No duplicates, no errors only accurate reports.