AyaNovaGround Zero Tech-Works
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ServiceBenchAsurion Services
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Related Products
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About
AyaNova is service management software for small and mid-size service and repair businesses, from a single technician to a few dozen.
Work orders, scheduling and dispatch, quotes, preventive maintenance, customer equipment with meter readings and warranty, inventory across multiple warehouses with purchase orders, service contracts, and notifications in the app, by email or by text message. A customer portal lets your customers send service requests and view their own work orders. Forms, reports and interface text can be customized. Integrates with QuickBooks Desktop.
Runs in any web browser on desktop, tablet or phone, and installs to a phone's home screen like an app. Hosted by us, or installed on your own Windows or Linux server.
Built for our own repair shop and sold directly since 1998. Two-week free trial, hosted or self-installed, with free help getting started. Email support. No consultants or implementation fees.
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About
Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses and companies seeking a soltuion to manage their services
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Audience
Businesses searching for a solution to improve their customer experience
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.
Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing. Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGround Zero Tech-Works
Founded: 1996
Canada
www.ayanova.com
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Company InformationAsurion Services
www.asurion.com/servicebench/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Not Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Not Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Tradesman Job Management Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
For Builders
Not Supported
For Electricians
Not Supported
For Field Service Businesses
Supported
For HVAC
Not Supported
For Plumbers
Not Supported
For Roofers
Not Supported
Invoicing
Supported
Job Tracking
Supported
Payments
Not Supported
Quoting
Supported
Reporting
Supported
Scheduling
Supported
Time Tracking
Not Supported
Equipment Maintenance Features
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Not Supported
Scheduling
Supported
Task Management
Supported
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Inventory Control
Supported
Job Management
Not Supported
Job Tracking
Not Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Supported
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Integrations
QuickBooks Desktop Pro
Supported
Rossware
Not Supported
ServiceWorks
Not Supported
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Integrations
QuickBooks Desktop Pro
Not Supported
Rossware
Supported
ServiceWorks
Supported
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