Audience
Service-based organizations
About IFS Field Service Management
IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.
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Key Features:
Intuitive Work Order Management
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Integrations
Company Information
IFS
Founded: 1983
United States
www.ifsworld.com/en-na/
Videos and Screen Captures
IFSFieldServiceManagement-Appointments
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Product Details
Platforms Supported
Cloud
Windows
Android
iPhone
iPad
Training
Documentation
Webinars
In Person
Support
Online
Phone Support
IFS Field Service Management Frequently Asked Questions
IFS Field Service Management Product Features
Field Service Management
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
HVAC
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
IT Service
Contract Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
Pest Control
Billing & Invoicing
Supported
Customer Service History
Supported
Dispatch Management
Supported
Fleet Management
Supported
Inventory Control
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Scheduling
Supported
Pest Activity Tracking
Not Supported
Pesticide Usage Tracking
Not Supported
Property Layouts
Not Supported
Scheduling
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Supported
Calendar Management
Supported
Class Scheduling
Supported
Employee Scheduling
Supported
Facility Scheduling
Supported
Group Scheduling
Supported
Meeting Room Booking
Supported
Multi-Location
Supported
Online Scheduling
Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Reservations
Supported
Resource Scheduling
Supported
Room Booking Management
Supported
Interview Scheduling
Not Supported
Service Dispatch
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
