ServiceBench

ServiceBench

Asurion Services
TechSuite

TechSuite

RepairTech
+
+

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About

Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.

About

TechSuite is a Windows + cloud SaaS that automates the repetitive parts of bench repair work. It bundles diagnostic, cleanup, malware-removal, and network-repair tools into a single workflow, generates branded customer reports, and pushes reports directly to Syncro and RepairShopr tickets. Built for computer repair shops, MSPs, and hybrid businesses. Tools run standalone at the bench or invoke from inside RMM scripting engines (Syncro, NinjaOne, ConnectWise, Atera) for automated maintenance on managed endpoints — TechSuite is the prebuilt library of repair scripts that RMM engines don't ship with. Reacquired by its original founders in August 2025. Since then: dashboard redesigned, infrastructure modernized, AI report summaries shipped, 15+ core tools rewritten. Weekly releases. $25 per month per tech. 14-day free trial — no credit card.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to improve their customer experience

Audience

Computer repair shops, IT service providers, and MSPs running bench diagnostic, repair, and reporting workflows. Particularly hybrid shops doing both ad-hoc bench work and recurring managed-services maintenance.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$25.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Asurion Services
www.asurion.com/servicebench/

Company Information

RepairTech
Founded: 2011
United States
www.repairtechsolutions.com

Alternatives

Alternatives

HappySat

HappySat

Invarosoft
Repair-CRM

Repair-CRM

E-Software
ConnectWise PSA

ConnectWise PSA

ConnectWise
ServiceBench

ServiceBench

Asurion Services
FieldEdge

FieldEdge

Xplor
Diesel Repair

Diesel Repair

Diesel Laptops

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Integrations

Atera
Autotask PSA
ConnectWise Automate
RepairShopr
Rossware
ServiceWorks
Syncro

Integrations

Atera
Autotask PSA
ConnectWise Automate
RepairShopr
Rossware
ServiceWorks
Syncro
Claim ServiceBench and update features and information
Claim ServiceBench and update features and information
Claim TechSuite and update features and information
Claim TechSuite and update features and information