Audience
IT service businesses
About N-able MSP Manager
You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead.
N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up.
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Integrations
Company Information
N-able
Founded: 2014
United States
www.n-able.com/products/msp-manager
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
N-able MSP Manager Frequently Asked Questions
N-able MSP Manager Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling
Task Management
Issue Auditing
Recurring Issues
MSP
Billing & Invoicing
Backup Management
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
Client Portal
Collaboration Tools
Resource Management
Time & Expense Tracking
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management