Audience
IT service businesses
About N-able MSP Manager
You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead.
N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up.
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Integrations
Company Information
N-able
Founded: 2014
United States
www.n-able.com/products/msp-manager
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
N-able MSP Manager Frequently Asked Questions
N-able MSP Manager Product Features
Issue Tracking
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Scheduling
Supported
Task Management
Supported
Issue Auditing
Not Supported
Recurring Issues
Not Supported
MSP
Billing & Invoicing
Supported
Backup Management
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Not Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Not Supported
Remote Systems Monitoring
Not Supported
Scheduling
Not Supported
Professional Services Automation
Billing & Invoicing
Supported
Client Portal
Supported
Collaboration Tools
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
CRM
Not Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Project Management
Not Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
