Audience
MSPs and IT professionals
About Naverisk RMM & PSA
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.
Other Popular Alternatives & Related Software
SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer.
That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work.
SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
Learn more
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
Learn more
SysAid
Running IT shouldn't mean stitching together five tools and hoping they agree with each other. SysAid gives your team one platform for incident, request, change, and problem management, CMDB, SLAs, and knowledge, all built on agentic AI that acts, not just advises. Get live in weeks, not months, configured by your team, not a consultant's. AI resolves incidents, fulfills requests, and flags risky changes before they cause damage, while your team shifts from managing tickets to managing outcomes. Every action runs on guardrails your team sets, logged and auditable down to the last decision, so when your CISO or your board asks what happened, you have the answer. Real-time dashboards show exactly where your team stands and what AI already resolved, so leadership gets a straight answer instead of a status meeting.
AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
Learn more
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks.
At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters.
Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
Learn more
Pricing
Starting Price:
$110 per month
Integrations
Company Information
Naverisk
Founded: 2007
New Zealand
www.naverisk.com
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Support
24/7 Live Support
Naverisk RMM & PSA Frequently Asked Questions
Naverisk RMM & PSA Product Features
IT Service
Contract Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Release Management
Supported
Ticket Management
Supported
Knowledge Management
Not Supported
Self Service Portal
Not Supported
Service Catalog
Not Supported
Service Reporting
Not Supported
ITSM
Availability Management
Supported
Contract/License Management
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Asset Tracking
Not Supported
Change Management
Not Supported
Configuration Management
Not Supported
Dashboard
Not Supported
Issue Tracking
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Project Management
Supported
Recurring Issues
Supported
Task Management
Supported
Knowledge Base
Not Supported
Scheduling
Not Supported
MSP
Backup Management
Supported
Billing & Invoicing
Supported
CRM
Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Patch Management
Supported
Project Management
Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Privileged Access Management (PAM)
Not Supported
Network Monitoring
Bandwidth Monitoring
Supported
Diagnostic Tools
Supported
IP Address Monitoring
Supported
Internet Usage Monitoring
Supported
Resource Management
Supported
Server Monitoring
Supported
Uptime Monitoring
Supported
Web Traffic Reporting
Supported
Baseline Manager
Not Supported
Real Time Analytics
Not Supported
SLA Monitoring
Not Supported
Patch Management
Alerts/Notifications
Supported
Automatic Patch Deployment
Supported
Automatic Scans
Supported
Custom Patches
Supported
Network Wide Management
Supported
Patch Testing
Supported
Vulnerability Scanning
Supported
Automatic Approval
Not Supported
Compliance Management
Not Supported
Dashboard
Not Supported
Patch Prioritization
Not Supported
Remote Access/Control
Not Supported
Professional Services Automation
Billing & Invoicing
Supported
Client Portal
Supported
Project Management
Supported
Quote Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
CRM
Not Supported
Collaboration Tools
Not Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Proposal Generation
Not Supported
Remote Support
Diagnostic Tools
Supported
Real-time Chat
Supported
Screen Sharing
Supported
Surveys & Feedback
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Remote Control
Not Supported
Session Recording
Not Supported
Session Transfer
Not Supported
Server Management
CPU Monitoring
Supported
Database Servers
Supported
Email Monitoring
Supported
Event Logs
Supported
Patch Management
Supported
Scheduling
Supported
User Activity Monitoring
Supported
Virtual Machine Monitoring
Supported
Credential Management
Not Supported
History Tracking
Not Supported
