Dameware Remote Everywhere

Pros: Easy to use, reasonable priced, and easy to install. Remote session interface is easy to navigate.

Cons: Very basic. You have very little control without first doing a remote session. You can't hide it in the Add/Remove Programs. Worst of all, the support! They definitely do not understand English, so trying to get a clear answer from them will take multiple responses, spread out over days!
We will not be renewing...

Overall: Easy to install, and easy to use, and can connect to end user's PC's pretty easily. That's about the only positives.

Pros: I like the fact this handles most Windows specific support requirements, so it is an ideal solution for corporate or govt support, particularly in the case of remote worker lockdowns.

Cons: I wish there were more Linux specific support integrations, but since that only affects our servers, it is not a big deal.

Overall: Generally this is simple to install and easy to use. Our team are remote workers due to COVID with some out of the country, so we needed an integrated solution.

Pros: Remote access to the help desk dashboard.
Intuitive UI, flexible client info access.
Resourceful integration.
Internal knowledge-based queries.

Cons: Auto support tickets should be updated. Resolution feedback.

Overall: Overall, Dameware Remote is a nice addition to our power to help end-users remotely. It's the fastest and easiest way to resolve tickets.

Pros: It is a user friendly software, which is easy to use and set up. Supports in various platform and one of the very good cloud based remote support applications.

Cons: It is not as user friendly as other softwares, but quite good once you get the hang of it.

Overall: It is one of the flawless cloud based remote support softwares available in the market with good support and acts as a good effective way to tackle software issues for IT professionals

Pros: Dameware Remote Everywhere is a very practical tool for clients to connect with support. Video conference and live chat support. Best multi remote support platform.

Cons: It worked great for me. Nothing to share about cons.

Overall: Dameware Remote Everywhere is a very productive remote helpdesk platform to connect with clients from everywhere. It offers convenient live chat and video conference to interact and solve their issues. It has mobile platform support which makes it very practical for the client-side to connect with us.

Pros: You can solve your time taking and unreliable support to fast and remote support. Dameware Remote makes it very easy to migrate from different help desk platform. The client and support portal is well designed.

Cons: No Negative experience. It's a perfect tool.

Overall: We are very happy with what Dameware Remote Support offers to us. With this solution, we are converting our complex helpdesk to a simple and remote helpdesk. It gives us the power to resolve our client's problems at earliest.

Pros: It's the best remote support solution for small and mid business.
Interactive platform to interact with clients from remote.
Helps to give a fast client query solution.
Reminder and customer analytics.

Cons: I never encountered any problem with this platform.

Overall: Remote support is very important in business to interact and quickly solve client problems from remote. For this Dameware Remote Everywhere does exactly the same for me. It allows me to have a cloud-based remote support solution in my business. To interact from anywhere.