Audience
MSPs, IT teams, help desk technicians, businesses, and personal use.
About MSP360 Connect
MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.
The main features:
▸ Fast and stable connection
▸ Advanced security
▸ Multi-monitor support
▸ File transfer
▸ Session recording
▸ Text and voice chat
▸ Multi-user sessions
Other Popular Alternatives & Related Software
ConnectWise ScreenConnect
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools.
Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed.
Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
Learn more about ConnectWise ScreenConnect
LogMeIn Resolve
LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.
Learn more about LogMeIn Resolve
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks.
At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters.
Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
Learn more about Atera
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work.
LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
Learn more about LogMeIn Rescue
Pricing
Starting Price:
$89.99 per year
Pricing Details:
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
MSP360
Founded: 2011
United States
hubs.ly/Q012Jhwr0
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
MSP360 Connect Frequently Asked Questions
Q: What kinds of users and organization types does MSP360 Connect work with?
MSP360 Connect works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does MSP360 Connect support in their product?
MSP360 Connect supports these languages: English.
Q: What kind of support options does MSP360 Connect offer?
MSP360 Connect offers support via phone support and online.
Q: What other applications or services does MSP360 Connect integrate with?
MSP360 Connect integrates with: MSP360 RMM, MSP360 Managed Backup, and ScalePad Backup Radar.
Q: Does MSP360 Connect have a mobile app?
Yes, MSP360 Connect has a mobile app for iPhone and Android.
Q: What type of training does MSP360 Connect provide?
MSP360 Connect provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does MSP360 Connect offer a free trial?
Yes, MSP360 Connect offers a free trial.
Q: How much does MSP360 Connect cost?
Pricing for MSP360 Connect starts at $89.99 per year.
MSP360 Connect Product Features
Remote Desktop
Chat
Supported
File Transfer
Supported
Mobile Device Access
Supported
Record Remote Sessions
Supported
User Management
Supported
Cross-Platform Access
Not Supported
Group View
Not Supported
Multi Monitor Support
Not Supported
Remote Print
Not Supported
Remote Wake
Not Supported
Remote Support
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Diagnostic Tools
Not Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported