Alternatives to SupportSync
Compare SupportSync alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SupportSync in 2026. Compare features, ratings, user reviews, pricing, and more from SupportSync competitors and alternatives in order to make an informed decision for your business.
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1
ReverseLogix
ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns -
2
Return Prime
Appsdart
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards. The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.Starting Price: Free -
3
SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
4
EZRentOut
EZRentOut
EZRentOut simplifies equipment rental operations by centralizing bookings, inventory tracking, availability, and billing. From quoting to returns, EZRentOut gives rental businesses full control and visibility, helping optimize order management and customer satisfaction.Starting Price: $59.00/month -
5
Megaventory
Megaventory
Megaventory is a cloud-based order and inventory management solution designed for medium-sized businesses. Optimize your business by seamlessly managing, monitoring and tracking your inventory, order fulfillment, and manufacturing processes, all from one platform. Experience our superior customer support and a software solution that adapts to your needs. The inventory management feature focuses on providing inventory at multiple locations, controlling stock levels, checking supplier availability, and ensuring on-time return on inventory. The order fulfillment feature helps users in handling sale and purchase orders, preparing and shipping quotes, drop-shipping, and consignment details. Our manufacturing feature allows for multiple levels of production, from generating the bill of materials all the way to the finished good. Elevate your business to the next level, boost efficiency, and drive growth. Come discover Megaventory today - where powerful management meets simplicity.Starting Price: $150 per month -
6
Happy Returns
PayPal
One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.Starting Price: $350 per month -
7
RenewityRMA
Renewity Systems
Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter Tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process, with custom data, screens, roles, stages, workflow, automation and reporting. Implement one or many processes for different types of RMAs or different product lines and change and refine them anytime, without coding. We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions. -
8
Continuum B2B Returns
Continuum
Between PDF form fills, email exchanges, and manual keystrokes - the returns process in B2B wholesale, distribution, and manufacturing organizations has become unmanageable. Shipping docs are congested, give your shipping and receiving teams real-time information on what returns to be expected throughout the day. Customers can process returns on your website, on your app, or via a link you provide them. Real-time integrations will provide them with accurate pricing and historical purchase order data. The RMA is created in your ERP with business logic to apply accurate warehouse returns, freight costs, and restocking fees. The portal will provide real-time updates on return status to your customers, customer service, and warehouse teams. Your customer is delighted at the seamless process and status updates. -
9
Revers.io
Revers.io
We are committed to simplifying the after-sales experience for distributors and consumers. Optimize the upgrading of your returns and reduce your logistics costs thanks to intelligent management. Your customers make their purchase with confidence thanks to the simplification of the return process and the transparency of the follow-up of their file. The Revers.io platform is aimed at distributors and brands who want to use a state-of-the-art solution to manage their returns. Offer an online return portal for your buyers to return their products with just a few clicks. Your after-sales procedures are configured in the platform and applied automatically to each request. From store to e-commerce, Revers.io provides transversal processing of your return files. You finally have the data you need to manage your after-sales management and be proactive in your decisions.Starting Price: $99 per month -
10
Gomocha
Gomocha
Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments. -
11
Inventory Sol
Inventory Sol
Manage vendor and customer payments along with partial and full credit memos. Create purchase orders and manage goods received with ability to make instant adjustments related to pricing, inventory and ESN. In the sales module you can create large invoices instantly with bar-code scanner, manage returns and replacements. In case you have multiple warehouses you can easily manage your stock with single entry. Adjust your inventory as per item condition, cost and quantity, create specific inventory type in case of missing or damaged items. Currant Stock Reports, Sales Reports, Transfer Reports, Daily Invoice Reports. Businesses and industries that deal in products with serial numbers now can track, control and manage their inventory through unique serial numbers for greater inventory efficiency and productivity. Track your items using industry specific serial numbers and view current status as well as complete history including receiving, invoices, returns, transfers.Starting Price: $67 per month -
12
RetJet
RetJet
RetJet RMA Manager is an advanced tool designed to streamline and automate the returns, exchanges, and warranty management processes for online stores. This software seamlessly integrates with a wide range of platforms, including: Shopify PrestaShop Magento WooCommerce Shoper BaseLinker And many more… Key Features: Handle Return Requests: Easily manage returns, refunds, and exchanges for your customers. User-Friendly Interface: Customers can initiate returns through an intuitive, transparent process, improving their overall experience. Customization: Tailor the RMA Process: Set specific return policies, adjust workflows, and customize the system to fit your business needs. Automated Notifications: Stay informed with automated notifications that keep both merchants and customers updated on the status of their returns, ensuring smooth communication. Key Benefits: Reduce Manual Work Enhance Customer Satisfaction Boost Operational EfficiencyStarting Price: $39/month -
13
Vin OMS
Vinculum Group
Vin OMS gives brands a unified, real-time view of orders, inventory, and returns across all channels and locations. Its advanced routing engine automatically updates stock levels, reduces stock-outs, and optimizes fulfillment rules for omnichannel efficiency. The platform streamlines complex workflows, from part fulfillment and dropshipping to back orders, while integrating with over 100 3PL and last-mile providers. Returns management is built in, covering non-delivered and delivered returns, with provisions for replacements, inward processing, and warehouse updates. Multi-warehouse capabilities ensure the most cost-effective and fastest delivery based on customer location and inventory availability. With Vin OMS, businesses can meet customer expectations for speed, accuracy, and convenience while maintaining profitability.Starting Price: ₹3/order -
14
ReturnGO
ReturnGO
An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.Starting Price: $82 per month -
15
SizeBuddy
SizeBuddy
The solution for returns. SizeBuddy helps online clothing stores reduce returns and increase conversion by correctly predicting clothing sizes on the basis of what a customer is currently wearing. In lowering your returns, we gather a lot of insightful data about your customers and webshop performance. Our software can be tailored entirely to your webshop and the integration is done within two hours on any platform. With SizeBuddy there is no need for difficult body scanning techniques or asking your customers personal questions about their length, age and weight. We work with objective and non-personal data. Making our software extremely accurate in predicting sizes for any piece of apparel. Do you want to reduce the returns of your webshop drastically in a customer-friendly manner? Feel more than welcome to reach out to us for a free trial of SizeBuddy on your website.Starting Price: €25 -
16
Shipway
Shipway by Unicommerce
The Shipway - Shipping Automation software helps Ecommerce Brands to automate and takes care of your order processing, fulfillment, NDR management, returns & exchange, along with customer communication, all can be managed under one roof. Also, it enables you to generate and print bulk shipping labels with one click and automatic package & carrier allocation, improving your order fulfillment speed. Furthermore, Shipway also provides you with a Branded Order Tracking page, where you get an option to promote or up-sell your other products to your buyers. This helps you sell more while improving your online customer's overall shopping experience from your store. The app gives you full control over the return orders as well, with a DIY return page with all the required questions for refund and exchange orders, automated real-time return order status updates for your customers throughout their return journey, instant refunds, and seamless exchange with variants.Starting Price: $19.99 per user per month -
17
Algomo
Algomo
Automate and optimize your customer support with a ChatGPT-powered bot, in less than 4 minutes. Your bot will resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance. You provide the best online shopping experiences around. Now, upgrade customer convenience and make sure that no cart goes abandoned. Guide customers through complex workflows like returns and refunds, delivery detail changes, or order tracking with ease. Our technology empowers customers to self-serve, freeing up support agents to focus on more complex cases. Our AI technology can quickly resolve simple cases such as shipping and order status, product stock, and warranties, providing customers with the information they need in real time.Starting Price: $9 per month -
18
ServiceManager
ServiceCentral Technologies
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization. -
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ReturnBear
ReturnBear
From pixels to parcels, brands trust ReturnBear to optimize the full lifecycle of their international ecommerce returns. Give customers a localized return experience while reducing logistics costs. Your cross-border shipping costs are expensive. Return fraud erodes your profits. Inefficient return processes tie up your inventory from future sales. Your customers want cheaper and more convenient return options. Long refund times frustrate them and risk their loyalty. Customer experience is key to growing your brand. Our software is deployed at local networks of drop-off points and hubs so that you can. Verify returns for risk-free refunds. Recover inventory and get it to your next local customer faster. Reduce shipping costs by consolidating returned products locally. Meet your customers where they are with package-free label-free drop-off and mail-in solutions. Enable fast customer refunds, exchanges, and store credit without waiting for international shipping. -
20
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
21
Returbo
Returbo
Streamline return management with Returbo! Customers can easily self-register returns, exchanges, and complaints in just a few clicks using the digital return form. They’ll receive a return shipping slip directly via email or SMS, complete with a QR code, no printing needed. Simply embed the digital return form into your website and customize the return reasons and your after-purchase flow to fit your business needs. - Automation of returns, exchanges, and complaints – A return shipping label is generated automatically, saving time and providing customers with a better experience. - Direct exchanges – Customers can easily exchange their items, and Returbo will reserve the new item and create the new order for you. - Full control – Manage all returns in one place and collect valuable data on why customers are returning items. - Efficient return management – Reduce administrative work and let your customers handle returns themselves.Starting Price: $29 per month -
22
tralumaXpress
Traluma
The secure Transport Management TMS cloud solution for small and medium-sized transport, express, courier and moving companies. With just a few clicks you can design an order and work slip. Store extra services with fixed prices and give discounts. Send them directly to your customers via email. This function is part of our relocation software & transport management software (TMS) and is always 100% free of charge with us, without having to deposit any means of payment and without any contractual obligation. The graphical planning board is the main component of our relocation software and supports you in the deployment planning of employees, tools and vehicles and shows the travel time, deployment time and the time it takes to return. You will also receive information about the order, process, status, capacity, route navigation and utilization and thus also acts as a transport management system (TMS).Starting Price: $24.99 per month -
23
ReturnZap
ReturnZap
ReturnZap powers advanced return and exchange functionality for Shopify merchants. Hundreds of Shopify sellers use ReturnZap to simplify and streamline their returns process. ReturnZap enables flexible returns policies and advanced automation logic through a beautiful, customizable returns portal. Shopify sellers love ReturnZap because it's a breeze to set up and very easy to use. ReturnZap gives you the tools you need to not only save time, but also to reduce refunds and boost the bottom line. Offer store credit in multiple forms, including native Shopify account credit, and offer exchanges for any product, at any price. ReturnZap has deep integrations into Shopify and has been awared "Built for Shopify" status, the highest level of recognition and achievement.Starting Price: $29.95/month -
24
QCS9000
JK Technologies
The General NCMR search form is used to locate NCMR's meeting user-entered selection criteria. This same search form is used by all of the icons concerning NCMR's, so we will take the time here to look at the search screen. To see this search screen, click on the General NCMR Search icon from the main QCS9000 navigator. Supplier NCMR: These are mostly likely generated during incoming inspection and concern defects in material purchased from an out side vendor. In-Process NCMR: The in-process NCMR is caused by defects found during either the manufacturing process or when the product is transferred between work centers (found by quality control type inspections). Customer Return NCMR: This is when a customer returns a shipped product because of defects or nonconformities found. Other terminologies can be RMA's (for returned material authorizations) or CRM (customer return material).Starting Price: $995 per month -
25
Ascent ERP
Ascent Solutions
Ascent ERP is a full featured ERP with demand planning, inventory, order, warehouse operations and mobility, and a returns management solution that is 100% native to Salesforce.com Ascent ERP provides an organization with a complete Operations 360° control with comprehensive functionality for the middle and back office operations on the same platform as sales and service. Ideal for companies that are in the midst of digital transformation, or have complex inventory and product supply chain, warehouse and distribution requirements. Gain a complete view into the lifecycle of an order from inception to delivery. Control inventory, warehouse, procurement, production, sales, rentals, returns, services to delight customers and increase revenue.Starting Price: $125 per month -
26
Returnly
Returnly Technologies
The complete solution for online returns. All the products you need to create a smooth experience from beginning to end. Give customers a smooth return experience that automates the return and refund process altogether, so your team can focus on more valuable work. Allow customers to exchange for the right size or color from your in-stock inventory when making a return. We pay for the exchange on behalf of your customers so they can get the right item before returning the wrong one. Keep your customers in a fully branded order and return tracking experience with real-time updates and SMS alerts, putting customers' minds at ease and reducing WISMO calls to support. Measure customer satisfaction and gather feedback that can be used to build a better customer experience. Returnly captures how satisfied customers are with your return experience, and more importantly, feedback that explains why. -
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Two Boxes
Two Boxes
Make returns an asset, not a liability. Get more inventory back to stock, faster. Identify high-priority returns and improve customer service. Gain visibility into fraud, quality defects, and more. Integrate easily and start working with Two Boxes on the day that you sign. Process returns up to 2x faster. Digitize your brands' SOPs to cut down on training time and maximize visibility into performance data. Track 100% of the data you need to increase revenue and execution. Charge for value-added services accurately. Two Boxes will digitize your SOPs, integrate with your 3PL or warehouse team, and train staff on our return processing software. Gain visibility in return performance. Two Boxes integrates with your brand's return stack and shares return-level data in real-time. Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands. -
28
Alfa POS
Alfa Cybernetics
Best suitable for small to medium businesses. Manage your sales, inventory, expenses and purchases. Pos for cash & credit transactions, gift cards, detailed sale reports. Purchasing management, PO, returns, pricing. Inventory controls, stock issuance / receiving for branches. Profit & loss for multiple branches / shops. Managing & creating customers, sms, gift cards. Supplier management, purchasing, purchase order emails. Creating new expense categories, recording & managing expenses. All modules have detailed and extensive reporting.Starting Price: $9 per user per month -
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Resku Returns
Inmar Intelligence
Whether your customers shop with you online or in store, we believe returns can be easier for your customers, more profitable for your business and better for the environment. With Inmar Intelligence your customers get an easy, convenient return experience every time, through our agreement with Happy Returns online returns & exchanges solution (ORES), with 2,700 locations within a 5-minute drive of 71% of Americans. Your business gets shipping and transportation savings, value-based return processing to maximize recovery, and new, actionable insight to better manage your business. Built on 40+ years’ expertise in retail returns management, Inmar’s proprietary platform gives you the power of Inmar Intelligence, whether you use it in our facilities or yours. Make online returns easy and convenient for your customers. Improve recovery with value-based return routing that starts at the point of return. -
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Loop Returns
Loop Returns
Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow. -
31
Rokdi
Dunes Factory
Inventory tracking tools include low stock reminder, item classification, and stock adjustment. Manage your business with 10+ reports such as GST reports, stock reports, and party ledger reports. Keep track of all company transactions, such as sales, purchases, quotes, and returns. Wow, your clients with professional-looking invoices that take only seconds to create. The best part is that you’ll get paid faster, too. You’ll always invoice for exactly what you’re worth when you track time using Rokdi. You and your team can log your hours and then automatically put them onto an invoice. Reports in Rokdi are simple enough for you to understand but powerful enough for your accountant to love. It’s a win-win. Know the exact state of your products in real-time. Eliminates the need for stock control. With our billing software, you can not only issue GST-compliant invoices or produce financial reports, but also do all types of tax calculations to easily file GST returns.Starting Price: $153.62 per month -
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ChannelApe
ChannelApe
Increase conversion with 'customer date promise'. Generate excitement with presell ability. Exceed expectations with real-time visibility and on-time deliveries. And gain recurring customers that boosts your bottom line. All with intelligent inventory and order management software. Gain an inventory and order management software built for high SKU fashion brands looking to offer a best-in-class customer experience. From forecasting how much to manufacture –all the way through returns and re-fulfillment. And everything in between. Boost your conversion rate and offer the experience and options your customers demand –with a promised date their package will arrive – even before they order. Always ship from the most efficient warehouse location. -
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Fidelity Fulfilment
Fidelity Fulfilment
Fidelity Fulfilment returns management software and service is built to make product returns a strategic advantage rather than a logistics burden by combining a powerful tech platform with physical returns handling. Their proprietary Unify system tracks and validates returns in real time, giving brands and their customers full visibility while protecting revenue, and integrates natively via EDI and API with major ecommerce platforms like Shopify, WooCommerce, Amazon, Wix, and TikTok Shop. It supports a step-by-step returns workflow where customers send items back, it validates and tracks each return, quality control teams assess condition against brand-specific rules, and returned goods can be refurbished, repaired, recycled, repackaged, or restocked according to bespoke guidelines. Unify also offers customizable workflows, real-time inventory, and performance monitoring via a browser-based interface, and flexible rules to adapt to changing business needs. -
34
ReturnLogic
ReturnLogic
Shopify Returns, Done Right. Reinvent your store's post-purchase workflow with hassle free returns, one-click returns management, and powerful business analytics. We're proud to work with Shopify's most innovative and game changing brands. Hassle free returns for shoppers, time saving automation for your customer success and operations team, and advanced analytics for your management team. Increase customer retention by providing your shoppers with a seamless and hassle free returns experience that's completely tailored to your brand and policies. Our solution works with your existing workflows and policies to give you complete visibility, control, and time saving automation over your returns process. Use insights gathered from returns data to improve your brand's marketing, products, and ultimately skyrocket your customer lifetime value.Starting Price: $300 per month -
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Blue Yonder Returns Management
Blue Yonder
Drive greater revenue from returns by providing an intuitive customer journey that automatically enables the right decision with every return. Blue Yonder's self-service returns initiation offers customers a convenient and uncomplicated way to initiate returns digitally, wherever they are. Blue Yonder’s Returns Orchestration gives you the data and tools you need to automate intelligent returns decisions. Blue Yonder’s Returns Processing empowers you to quickly and efficiently manage returns in warehouses and stores. Provide customers with a convenient returns process that delivers a more personalized experience, timely communications, and faster refunds. Use automated rules to ensure returns are managed and routed in the most efficient way to reduce costs and increase sustainability. Collect and analyze data throughout the returns process to gain insights into customer behavior and return reasons, enabling more informed business decisions. -
36
CIS-Companion Route
CIS Group
Our Companion® Route software offers incomparable advantages to optimize your delivery processes. There are various predefined billing, ordering and return screens allowing the mobile user to quickly and efficiently enter the quantities to be invoiced, by product and by customer. The mobile user can be prompted to answer a series of questions and take photos. Responses and photos taken will then be accessible from office reports to analyze the results. Sales and return statistics for the previous week can be viewed by a customer or by product. The user can quickly view statistics such as sales, returns and percentage of return in dollars and units by customers and by product for that customer, allowing more informed decision-making. All information is stored in a secured vault in the cloud which the handheld connects to. For security reasons, the delivery person only sees the type of card and the last 4 digits. -
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Pinch AI
Pinch AI
Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps ecommerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns. -
38
Returnista
Returnista
The fastest growing merchants offer a great returns experience. Returnista is a returns management platform that helps you get the most out of your returns process. E-commerce is changing. Companies that are winning ensure an optimal customer experience at every touchpoint of the customer journey. Companies that do not do this are left behind. Get real-time insight into all your returns from all over Europe. See where a return is at any time. Inform customers in real time, and see the number of customer questions decrease drastically. By stimulating exchanges during the return process, you can significantly reduce the number of returns from your web shop. As a result, you retain more turnover and have more loyal customers. By collecting data on the return behavior of your customers, you can gain insight into which customers give you the most. This return data - down to SKU level - helps you optimize your offering.Starting Price: $99 -
39
Replyco
Replyco
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.Starting Price: $33 per month -
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12Return
12Return
12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.Starting Price: € 495 per month -
41
Google Places API
Google
The Places API is a service that returns information about places using HTTP requests. Places are defined within this API as establishments, geographic locations, or prominent points of interest. The following place requests are available: Place Search returns a list of places based on a user's location or search string. Place Details returns more detailed information about a specific place, including user reviews. Place Photos provides access to the millions of place-related photos stored in Google's Place database. Place Autocomplete automatically fills in the name and/or address of a place as users type. Query Autocomplete provides a query prediction service for text-based geographic searches, returning suggested queries as users type. Each of the services is accessed as an HTTP request, and returns either an JSON or XML response. -
42
Ramco Logistics Software
Ramco Systems
Operate, Optimize and Automate end to end operations of Third-Party Logistics to reduce operational costs, improve visibility, elevate customer experience, and achieve on-time delivery of goods. Complete eCommerce readiness with capabilities spanning Rider Management, Cash on Delivery, Liability Management, Returns Management, Franchise Management, and Document Tracker. Deliver immense cost advantage to your customers and improve user experience with a Digital platform that encompasses CRM, Billing, Customer Portals, and real-time integration with Shipping lines. -
43
TeamTracks
Renewity Systems
We have done this for over 100 manufacturers in all industries. We are very good at this, and our software is the best – feature rich, flexible and industry-proven. Stop using Excels, access databases, and unsuitable ERP/CRM systems for product service, and stop waiting to get your solution. Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process – with custom data, screens, roles, stages, workflow, automation and reporting.Starting Price: $49 per month -
44
Ectaro
Ectaro
Ectaro is a cloud-based web application designed to streamline and automate your e-commerce business. With features like product information management, multi-channel sales, order management and fulfillment, purchase and vendor management, finance and account management, warehouse management, inventory management, return management, smart purchasing, backorder management, and advanced analytics, Ectaro offers a comprehensive solution for online retailers. Easily manage your product data, sell on multiple marketplaces, track inventory, process orders, manage vendors, and more with Ectaro. Try it today and see the difference for yourself! -
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Rapid Fulfillment
Rapid Fulfillment
We’ll get you up and running quickly as our systems are fully integrated with all the major shopping carts. We charge a low flat fee for the initial integration, with no ongoing fees. We can also work with your own in-house systems, such as secure file transfer via FTP. We can efficiently handle customer returns processes, assessing returned products for reissue or disposal, all tracked through our Client CRM system for full visibility. Secure shipping of products all over the world, using the most appropriate shipping solution from our portfolio of partners, to suit each client's specific needs and budget. Should you wish, we can manage your customer calls, both inbound and outbound. Handle your returns process, marketing campaign response, product upsell, cross-sell, and more. -
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Hafback
Hafback
Hafback is a consumer returns management software paired with a returns recommerce marketplace built for ecommerce merchants. This allows you to take consumer-initiated returns, instantly list them for sale on our marketplace, and facilitate peer-to-peer shipping between the returner and marketplace buyer. This allows us to eliminate the need to send ecommerce returns to your warehouse, cutting out the cost and environmental impact this process creates.Starting Price: $0 -
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Botmind
Botmind
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second -
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ReBound
ReBound
ReBound Returns offers a comprehensive, end-to-end returns management solution designed for large and scaling brands, combining advanced returns technology with global logistics and sustainable practices. It empowers businesses to handle every aspect of the returns process, ecommerce, retail, and omnichannel, through a platform that enhances warehouse efficiencies, reduces return-related costs, and lowers the volume of customer service inquiries. It delivers a seamless returns experience for customers, featuring intuitive return portals, online parcel tracking, and fast refunds, while advancing environmental goals via consolidated shipments, optimized routing, and precise emissions tracking. As a Shopify Premier Partner, ReBound integrates deeply with major commerce platforms, enabling flexible solutions tailored to specific challenges, such as managing rising return volumes, boosting customer experience, improving data visibility, and supporting sustainability initiatives. -
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Paazl
Paazl
Our platform offers a scalable solution for any type of delivery possibility. Easily add and switch between 1000+ delivery options in more than 200 countries worldwide. Powerful algorithms determine the best options for your delivery. We cover every key aspect of quality delivery, from webshop and warehouse to track & trace and return. Our data analytics module helps you understand your customers’ preferences and your carriers’ performance. So you can continually improve on your promise. A data dashboard breaking down volumes, performance and trends. A checkout widget for a seamless display of delivery options. Shipping and return labels manifests and customs documents. Tracking and updating on all deliveries and returns. -
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TaxFlow
TaxFlow
As tax accountants we've struggled with the lack of useful software tools for us to do our jobs successfully. For tax season it always seemed like we had to choose between a full CRM system to control every aspect of our practice, or a spreadsheet. The former being too much and the latter not quite enough. Create multiple entities per client and multiple returns per entity. Keep all of your client’s information from year to year in one place. Easily find the statuses of all of a client’s returns in one glance. You can import your client’s from any software that exports to a .csv, then add their associated entities. Create custom checklist templates for the different types of returns your firm will file. Start adding and tracking tax returns for your clients and their various entities.Starting Price: $20 per user per month
