+
+

Related Products

  • Descartes Sellercloud
    105 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • OneTimePIM
    89 Ratings
    Visit Website
  • MarkMagic
    48 Ratings
    Visit Website
  • ShipHero
    933 Ratings
    Visit Website
  • Advantage
    37 Ratings
    Visit Website
  • Sutton
    39 Ratings
    Visit Website
  • EazyStock
    65 Ratings
    Visit Website
  • Maropost Marketing Cloud
    152 Ratings
    Visit Website
  • Runit RealTime Cloud
    25 Ratings
    Visit Website

About

Ectaro is a cloud-based web application designed to streamline and automate your e-commerce business. With features like product information management, multi-channel sales, order management and fulfillment, purchase and vendor management, finance and account management, warehouse management, inventory management, return management, smart purchasing, backorder management, and advanced analytics, Ectaro offers a comprehensive solution for online retailers. Easily manage your product data, sell on multiple marketplaces, track inventory, process orders, manage vendors, and more with Ectaro. Try it today and see the difference for yourself!

About

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce businesses, wholesale businesses, online retailers

Audience

Retail Management solution for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$29.50 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Ectaro provides a comprehensive suite of features specifically designed for ecommerce businesses, covering essential areas such as product information management, order fulfillment, finance management, multi-channel management, and more. Having all these functions integrated into one platform saves time and effort, streamlining operations for businesses.

Cons

  • Ectaro may have a learning curve for users who are new to the platform or less tech-savvy. It may require some time and training to fully understand and utilize all the features and functionalities effectively. Anyway better than alternatives.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Ectaro
Founded: 2022
Netherlands
ectaro.com

Company Information

SupportSync
Founded: 2015
United States
www.supportsync.com

Alternatives

Alternatives

RenewityRMA

RenewityRMA

Renewity Systems
Kentro

Kentro

Kentro.io

Categories

Categories

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Integrations

AliExpress Supported
Amazon Supported
BigCommerce Supported
Cdiscount Supported
Etsy Supported
Magento Supported
Shopify Supported
WooCommerce Supported
Zendesk Not Supported
eBay Supported

Integrations

AliExpress Not Supported
Amazon Not Supported
BigCommerce Not Supported
Cdiscount Not Supported
Etsy Not Supported
Magento Not Supported
Shopify Not Supported
WooCommerce Not Supported
Zendesk Supported
eBay Not Supported
Claim Ectaro and update features and information
Claim Ectaro and update features and information
Claim SupportSync and update features and information
Claim SupportSync and update features and information