Audience
Companies looking for a platform to increase the number of orders and improve customer satisfaction
About Gomocha
Gomocha uncovers hidden efficiencies, matching skill with demand, so your field technicians deliver an exceptional customer service experience that helps you increase revenue and remain compliant. For example, dispatch can direct the right technician to the job site, track precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. The field service management platform & mobile app gives your field service staff full access to a wide variety of customer, asset, employee, and task-related information. It also lets them receive and view work orders, register materials, report time and costs, access inventory levels, and request, ship, or return parts on both online and offline environments.
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Integrations
No integrations listed.
Company Information
Gomocha
Founded: 1992
United States
www.gomocha.com/platform/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online
Gomocha Product Features
Appointment Scheduling
Appointment Reminders
Supported
Automated Scheduling
Supported
Client Database
Supported
Mobile Access
Supported
Online Payments
Supported
Recurring Appointments
Supported
Calendar Sync
Not Supported
Group Scheduling
Not Supported
Multi-Location
Not Supported
Online Booking
Not Supported
Room Booking Management
Not Supported
Field Service Management
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Work Order Management
Supported
Billing & Invoicing
Not Supported
Time Clock
Not Supported
Scheduling
Alerts/Notifications
Supported
Automated Scheduling
Supported
Calendar Management
Supported
Employee Scheduling
Supported
Payment Processing
Supported
Real-time Scheduling
Supported
Appointment Scheduling
Not Supported
Class Scheduling
Not Supported
Facility Scheduling
Not Supported
Group Scheduling
Not Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Not Supported
Online Scheduling
Not Supported
Reservations
Not Supported
Resource Scheduling
Not Supported
Room Booking Management
Not Supported
Service Dispatch
Contract Management
Supported
Customer Database
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Billing & Invoicing
Not Supported
Call Center Management
Not Supported
Inventory Control
Not Supported
Self Service Portal
Not Supported
Work Order
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Inventory Control
Not Supported
Task Management
Not Supported
Workforce Management
Contractor Management
Supported
Employee Lifecycle Management
Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Budgeting & Forecasting
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Variable Workforce
Not Supported
