Audience

Manufacturing companies in need of a solution to streamline operations, leverage resources and increase profit margins

About RenewityRMA

Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter Tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process, with custom data, screens, roles, stages, workflow, automation and reporting. Implement one or many processes for different types of RMAs or different product lines and change and refine them anytime, without coding. We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions.

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Integrations

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Ratings/Reviews

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Company Information

Renewity Systems
Founded: 2005
Canada
www.renewityrma.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support

RenewityRMA Frequently Asked Questions

Q: What kinds of users and organization types does RenewityRMA work with?
Q: What languages does RenewityRMA support in their product?
Q: What kind of support options does RenewityRMA offer?
Q: What other applications or services does RenewityRMA integrate with?
Q: What type of training does RenewityRMA provide?

RenewityRMA Product Features

Customer Service

Alerts / Escalation
Knowledge Base
Performance Metrics
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management