Audience
Field service businesses
About SMART Software
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.
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Pricing
Starting Price:
$74.99
Pricing Details:
$19 for next 10 users
$15 for next 10 users
$10 per user after that
$15 for next 10 users
$10 per user after that
Integrations
Company Information
SMART
Founded: 1998
United States
www.smart.software
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
SMART Software Frequently Asked Questions
SMART Software Product Features
Compliance
Archiving & Retention
Supported
Audit Management
Supported
Compliance Tracking
Supported
Controls Testing
Supported
Environmental Compliance
Supported
Incident Management
Supported
Workflow / Process Automation
Supported
Artificial Intelligence (AI)
Not Supported
FDA Compliance
Not Supported
HIPAA Compliance
Not Supported
ISO Compliance
Not Supported
OSHA Compliance
Not Supported
Risk Management
Not Supported
Sarbanes-Oxley Compliance
Not Supported
Surveys & Feedback
Not Supported
Version Control
Not Supported
Contact Management
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Supported
Email Marketing
Supported
Group Management
Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Shared Contacts
Supported
Activity Management
Not Supported
Segmentation
Not Supported
Social Media Integration
Not Supported
Employee Monitoring
Productivity Analysis
Supported
Time Tracking
Supported
Activity Monitoring
Not Supported
Browsing History
Not Supported
Email Monitoring
Not Supported
Keystroke Recording
Not Supported
Remote Control
Not Supported
Screen Activity Recording
Not Supported
Time & Attendance
Not Supported
Field Service Management
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Payment Collection in the Field
Not Supported
Help Desk
Alerts / Escalation
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Incident Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
Inventory Control
Allocation
Supported
Barcoding
Supported
Cost Tracking
Supported
Item Management
Supported
Order Management
Supported
SKU / UPC Codes
Supported
Serial Number Tracking
Supported
Supplier Management
Supported
Forecasting
Not Supported
Procurement Management
Not Supported
Reorder Management
Not Supported
Inventory Management
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Kitting
Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reporting/Analytics
Supported
Supplier Management
Supported
Warehouse Management
Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Reorder Management
Not Supported
Retail Inventory Management
Not Supported
Issue Tracking
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
Lead Management
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Nurturing
Supported
Pipeline Management
Supported
Lead Distribution
Not Supported
Lead Scoring
Not Supported
Lead Segmentation
Not Supported
Prospecting Tools
Not Supported
Source Tracking
Not Supported
Route Planning
Drag & Drop Scheduling
Supported
Driver Management
Supported
Emergency Dispatch
Supported
GPS Tracking
Supported
Performance Metrics
Supported
Territory Management
Supported
Capacity Planning
Not Supported
Route Costing
Not Supported
Service Dispatch
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Transportation Dispatch
Billing & Invoicing
Supported
Computer Aided Dispatch
Supported
Customer Database
Supported
Emergency Dispatch
Supported
Mileage Tracking
Supported
Routing
Supported
Scheduling
Supported
Vehicle Tracking
Supported
Fuel Management
Not Supported
Order Management
Not Supported
