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About

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.

About

The secure Transport Management TMS cloud solution for small and medium-sized transport, express, courier and moving companies. With just a few clicks you can design an order and work slip. Store extra services with fixed prices and give discounts. Send them directly to your customers via email. This function is part of our relocation software & transport management software (TMS) and is always 100% free of charge with us, without having to deposit any means of payment and without any contractual obligation. The graphical planning board is the main component of our relocation software and supports you in the deployment planning of employees, tools and vehicles and shows the travel time, deployment time and the time it takes to return. You will also receive information about the order, process, status, capacity, route navigation and utilization and thus also acts as a transport management system (TMS).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail Management solution for businesses

Audience

Transportation Management software for organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29.50 per user per month
Free Version
Free Trial

Pricing

$24.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SupportSync
Founded: 2015
United States
www.supportsync.com

Company Information

Traluma
Founded: 2014
Germany
www.tralumaxpress.com

Alternatives

RenewityRMA

RenewityRMA

Renewity Systems

Alternatives

ABM TMS

ABM TMS

ABM CLOUD
KangRouter

KangRouter

TheSolvingMachine
LogyTrak

LogyTrak

Uffizio

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Moving Features

Billing & Invoicing
Claims Management
Customer Management
Dispatch Management
Employee Management
Fleet Management
International Moves
Interstate Moves
Job Management
Lead Management
Local Moves
LTL / Shared Truckload
Military / GSA Moves
Quotes / Estimates
Storage Management
Work Order Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Integrations

Zendesk

Integrations

Zendesk
Claim SupportSync and update features and information
Claim SupportSync and update features and information
Claim tralumaXpress and update features and information
Claim tralumaXpress and update features and information