Audience

Shopify Retailers

About Return Prime

Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.

The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.

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ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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Sorted
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Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. All your carrier services through one integration. Optimized parcel allocation for you. Better delivery choice for your customers. All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers. All your Shopify returns, refunds and exchanges are automated. Great value labels for you. Branded returns portal for your customers. An API-first philosophy for delivery experience. Or get up and running immediately with our Shopify returns app. Simple integration and access to the world’s best-performing carriers.
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Happy Returns
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One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.
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Between PDF form fills, email exchanges, and manual keystrokes - the returns process in B2B wholesale, distribution, and manufacturing organizations has become unmanageable. Shipping docs are congested, give your shipping and receiving teams real-time information on what returns to be expected throughout the day. Customers can process returns on your website, on your app, or via a link you provide them. Real-time integrations will provide them with accurate pricing and historical purchase order data. The RMA is created in your ERP with business logic to apply accurate warehouse returns, freight costs, and restocking fees. The portal will provide real-time updates on return status to your customers, customer service, and warehouse teams. Your customer is delighted at the seamless process and status updates.
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Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for Return Prime Write a Review

Company Information

Appsdart
Founded: 2020
India
returnprime.com

Videos and Screen Captures

Return Prime Screenshot 1
Return Prime Screenshot 1 Return Prime Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

Return Prime Frequently Asked Questions

Q: What kinds of users and organization types does Return Prime work with?
Return Prime works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Return Prime support in their product?
Return Prime supports these languages: Arabic, Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Spanish, and Ukrainian.
Q: What kind of support options does Return Prime offer?
Return Prime offers support via 24/7 live support and online.
Q: What other applications or services does Return Prime integrate with?
Return Prime integrates with: Appbrew, Axis LMS, Interakt, PartnerVerse, and Shopify.
Q: What type of training does Return Prime provide?
Return Prime provides training in the form of documentation, live online, webinars, in person, and videos.
Q: How much does Return Prime cost?
Pricing for Return Prime starts at Free.

Return Prime Product Features

Returns Management

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Return Prime Additional Categories

Return Prime Verified User Reviews

Write a Review
  • Amit S.
    Product Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best product for Customer returns handling"

    5 out of 5 stars Posted 2024-03-12

    Pros: Easy integration with multiple platforms.
    Fully Customizable.
    One stop solution for returns & refunds.
    Amazing support team.

    Cons: Role defining can be improved further. Rest they are constantly improving and adding new features.

    Overall: Overall Return Prime has greatly reduced our effort in customer returns handling. it has improved our efficiency and enabled us to provide better service to our customers.

    Read More...
  • Divyang K.
    Sr. Digital Marketing Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Perfect tool to make your operations simpler yet efficient"

    5 out of 5 stars Posted 2024-03-06

    Pros: 1. I can manage return & exchange policy at the product and collection level.
    2. The system assigns labels or tags to orders, facilitating comprehensive data analysis.
    3. The refund process is smooth, and you can wrap up everything using just one dashboard.

    Cons: Customer notification could be better. it should allow third-party integration to make the transactional notifications seamless.

    Overall: In general, it's a solid app that addresses most of your challenges, ensuring your operations run seamlessly and effortlessly.

    Read More...
  • A Return Prime User
    Customer support executive
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best Return App in Shopify"

    5 out of 5 stars Edited 2024-03-04

    Pros: 1. Easy to navigate
    2. Very seamless integration
    3. Priced accurately
    4. Amazing support
    5. It works very smoothly

    Cons: There is no cons in this. It is very good, I don't see anything wrong with this solution.

    Overall: I would rate it 10+ stars If I could, Return Prime has made life so easy that it becomes very easy for us to manage all our Returns and Exchange.

    Read More...
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