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About

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.

About

Make returns an asset, not a liability. Get more inventory back to stock, faster. Identify high-priority returns and improve customer service. Gain visibility into fraud, quality defects, and more. Integrate easily and start working with Two Boxes on the day that you sign. Process returns up to 2x faster. Digitize your brands' SOPs to cut down on training time and maximize visibility into performance data. Track 100% of the data you need to increase revenue and execution. Charge for value-added services accurately. Two Boxes will digitize your SOPs, integrate with your 3PL or warehouse team, and train staff on our return processing software. Gain visibility in return performance. Two Boxes integrates with your brand's return stack and shares return-level data in real-time. Train your warehouse associates on Two Boxes software within a day and empower them to process returns for any and all of your brands.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retail Management solution for businesses

Audience

Businesses in need of a tool to maximize the value of commerce returns and minimize risks

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.50 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SupportSync
Founded: 2015
United States
www.supportsync.com

Company Information

Two Boxes
Founded: 2022
United States
www.twoboxes.com

Alternatives

RenewityRMA

RenewityRMA

Renewity Systems

Alternatives

Categories

Categories

Returns Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Integrations

AfterShip Not Supported
Happy Returns Not Supported
Loop Returns Not Supported
Redo Not Supported
Shopify Not Supported
The Arrive Platform Not Supported
Zendesk Supported

Integrations

AfterShip Supported
Happy Returns Supported
Loop Returns Supported
Redo Supported
Shopify Supported
The Arrive Platform Supported
Zendesk Not Supported
Claim SupportSync and update features and information
Claim SupportSync and update features and information
Claim Two Boxes and update features and information
Claim Two Boxes and update features and information