Audience
Serves various telecom, data center, utility companies, including residential, business, interconnect carriers, cable companies, cloud service companies, wireless companies, Internet service providers, Cloud and AI data centers.
About Cadebill
Developed by MCL Systems Limited, Cadebill is a fully integrated convergent charging, billing and service delivery solution for the telecom, utilities, data center, call center industries. Cadebill offers a wide range of software modules that help these enterprises to efficiently offer innovative products or services to the market, promote rapid rollouts with accurate billing, eliminate redundancy, and streamlines and automates common operational processes to reduce CAPEX/OPEX with lower total cost of ownership (TCO) and higher return on investment (ROI).
Key features include inbuilt financial accounting or integration with leading financial accounting systems, mediation/rating engine that handles very large volumes calls/transactions, recurring billing, telecom/utility taxation, CRM, inventory management, customer web portals, open API integration with many platforms, workflow engine for automation, AI engine to support system users and customers.
Pricing
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Case Studies and Customer Success Stories
Product Details
Cadebill Frequently Asked Questions
Cadebill Product Features
Billing and Provisioning
Cadebill provides a range of software modules for Billing and Provisioning for Telecom, utility, UCaaS , Cloud/Data center, and Internet Service providers. Cadebill Billing offers a Product catalog to rapidly set up products, packages, parameters. Rating engine facilitates flexible rating models, recurring/usage billing, discounts. Many integrated modules are available such as: financial accounting, taxation, CRM, CPQ, order management, mediation platform to process calls, Customer portal, payment solutions, workflow etc. Cadebill Service Delivery Platform (SDP) offers billing & order management integrated service provisioning for any service platform or provider through APIs. SDP offers pre-built readily available solutions for variety of service platforms and providers Various provisioning activities such as New Requests, Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed with a powerful workflow engine.
OSS/BSS
Cadebill offers a comprehensive and accurate Billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for tax calculation with invoice generation and compliant tax payments Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.
Recurring Billing
Telecom and Internet services have evolved from usage pricing to fixed price recurring billing, Cadebill has a variety of templates for recurring billing that users can set up with following parameters. Recurring Schedules: Daily, weekly, Bi-monthly, Monthly, Quarterly, Yearly Rate structure: The recurring charges may vary for promotional periods, trial periods, tiered rate with different rate for different periods of the contract. Billing in advance or arrears. Packages: One or more products in a package, with each product having its own recurring charges, or package as a whole having recurring charge. Usage Controls: The recurring charge may restrict usage limits for the duration; the excess may be charged at usage rates. Contact duration: The recurring charges varies with contract duration. The expired contracts shall automatically switch to non-contracted rates Contract termination : Ability to charge full/partial recurring charges for early termination.
Telecom Billing
Cadebill offers a comprehensive and accurate billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for auto tax calculation and regulatory tax filings. Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.
Utility Billing
Key features of our platform: Flexible Billing solution for Electric, Water, Internet, Sewage, Heat Recover, Steam, well water, Trash collection in a single bill. Automated Meter Data Reading (AMR), Import meter readings. Integration with Metering Systems. Mobile meter reading app for field reading. Meter error handling logic, and math functions on meter readings to generate monthly consumption. GIS - Integration with ESRI and mPower GIS Mapping Unlimited billing cycles, minimum Bill logic, ability to add non-utility charges and credits, such as assistance repayments, rebates, and upgrade services. Late fee, early pay discount. Customer portal, payment gateway for online bill payment, payment history, ledger. Mobile app for end customers. Print and Mail services. Financial Accounting and integration with other systems (e.g. MUNIS) Security is set up at a user level on what users can read, edit and transaction control limits. Customer data is fully encrypted.
Workflow Management
A patented workflow engine, named “Ganges” offers user definable workflow and Business Process Management (BPM) capability for sales order management, CPQ (Configure, Price, Quote), order management, service provisioning, trouble ticketing, to-do lists etc. A visual process designer is available to rapidly design a workflow process, with conditional flows, setup email templates, a scheduled reminder for long waiting tasks, interact with external systems with APIs with no or low code. Advanced search capability provides the ability to search into the history of all past tickets and use them as a knowledge base. Security is set up at a user level on what users can read, edit or act on a specific process and state. Provisioning activities such as New , Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed fully with the workflow engine. Integrated with Cadebill modules, workflow offers the highest productivity and value in any operation.