Audience
SaaS Telecom Billing for MSPs
About Datagate Telecom Billing
Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.
Pricing
Pricing Details:
Set up fee plus monthly based on usage
Integrations
Company Information
Datagate Innovation
Founded: 2015
United States
www.datagate-i.com
Videos and Screen Captures
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Datagate Telecom Billing Frequently Asked Questions
Q: What kinds of users and organization types does Datagate Telecom Billing work with?
Datagate Telecom Billing works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Datagate Telecom Billing support in their product?
Datagate Telecom Billing supports these languages: English.
Q: What kind of support options does Datagate Telecom Billing offer?
Datagate Telecom Billing offers support via phone support and online.
Q: What other applications or services does Datagate Telecom Billing integrate with?
Datagate Telecom Billing integrates with: Alternative Payments, Autotask PSA, Avalara, Bandwidth, Brightlink Voice, CCH SureTax, CereTax, ConnectBooster, ConnectWise PSA, HaloPSA, Kaseya BMS, MYOB, QuickBooks Online, SkySwitch, Quoter, Twilio, and Xero.
Q: What type of training does Datagate Telecom Billing provide?
Datagate Telecom Billing provides training in the form of documentation, live online, and webinars.
Q: What pricing for support is available for Datagate Telecom Billing?
Datagate Telecom Billing offers support included with purchase.
Q: What pricing for training is available for Datagate Telecom Billing?
Datagate Telecom Billing offers training included with purchase.
Datagate Telecom Billing Product Features
Billing and Invoicing
Billing Portal
Supported
Contact Database
Supported
Customer Portal
Supported
Customizable Invoices
Supported
Invoice History
Supported
Multi-Currency
Supported
Online Invoicing
Supported
Online Payments
Supported
Payment Processing
Supported
Recurring/Subscription Billing
Supported
Tax Calculator
Supported
Contingency Billing
Not Supported
Dunning Management
Not Supported
Hourly Billing
Not Supported
Mobile Payments
Not Supported
Project Billing
Not Supported
Service Ticket Billing
Not Supported
Billing and Provisioning
Billing & Invoicing
Supported
Carrier Access Billing
Supported
Contract Management
Supported
Customer Accounts
Supported
Customizable Billing
Supported
Flexible Rate Tables
Supported
Internet
Supported
Rating
Supported
Self Service Portal
Supported
VoIP
Supported
Order Management
Not Supported
Post-Paid Systems
Not Supported
Pre-Paid Systems
Not Supported
Provisioning
Not Supported
Service Order System
Not Supported
Business VoIP
Unified Communications
Supported
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
Voice Quality Enhancement
Not Supported
Payment Processing
Online Payments
Supported
Recurring Billing
Supported
ACH Check Transactions
Not Supported
Bitcoin Compatible
Not Supported
Debit Card Support
Not Supported
Gift Card Management
Not Supported
Mobile Payments
Not Supported
POS Transactions
Not Supported
Receipt Printing
Not Supported
Signature Capture
Not Supported
Recurring Billing
Customer Portal
Supported
Discount Management
Supported
Invoice History
Supported
Multi-Currency
Supported
Multi-Period Recurring Billing
Supported
Payment Processing
Supported
Subscription Billing
Supported
Deferred Billing
Not Supported
Dunning Management
Not Supported
Recurring Donations
Not Supported
Telecom Expense Management
Billing for Data
Supported
Billing for Voice
Supported
Fixed Line Compatibility
Supported
Internal Cost Allocation
Supported
Usage Reporting
Supported
Call Monitoring
Not Supported
Chargeback Tracking
Not Supported
Contract Negotiation
Not Supported
Mobile Line Compatibility
Not Supported
Telephony
VoIP
Supported
Voice & Data Integration
Supported
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Reporting
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Utility Billing
Billing & Invoicing
Supported
Customer Management
Supported
Electricity
Supported
Metered Billing
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Rate Management
Supported
Water
Supported
ACH Payment Processing
Not Supported
Account Management
Not Supported
Cable
Not Supported
Collections Management
Not Supported
Meter Management
Not Supported
Move In / Move Out
Not Supported
Penalty / Cut-Off Processing
Not Supported
Service Call Management
Not Supported
Trash
Not Supported
Work Order Management
Not Supported
Datagate Telecom Billing Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"We love Datagate" 5 out of 5 stars Posted 2022-08-22
Pros: The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.
Cons: I have nothing negative to say about this product.
Overall: I am very happy we signed up with the Datagate product. We were able to take the various voice platforms and bill them under one umbrella.
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