Cadebill

Cadebill

MCL Systems
Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
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About

Developed by MCL Systems Limited, Cadebill is a fully integrated convergent charging, billing and service delivery solution for the telecom, utilities, data center, call center industries. Cadebill offers a wide range of software modules that help these enterprises to efficiently offer innovative products or services to the market, promote rapid rollouts with accurate billing, eliminate redundancy, and streamlines and automates common operational processes to reduce CAPEX/OPEX with lower total cost of ownership (TCO) and higher return on investment (ROI). Key features include inbuilt financial accounting or integration with leading financial accounting systems, mediation/rating engine that handles very large volumes calls/transactions, recurring billing, telecom/utility taxation, CRM, inventory management, customer web portals, open API integration with many platforms, workflow engine for automation, AI engine to support system users and customers.

About

Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Serves various telecom, data center, utility companies, including residential, business, interconnect carriers, cable companies, cloud service companies, wireless companies, Internet service providers, Cloud and AI data centers.

Audience

SaaS Telecom Billing for MSPs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please call
Pricing varies with software modules required for you operation, the size of your operation, and type (cloud, on-premise) of your requirment.
Free Version Not Supported
Free Trial Not Supported

Pricing

Set up fee plus monthly based on usage
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • The Support team stands behind their product. If there is a feature that we would like, the support team makes it happen.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MCL Systems
Founded: 1991
United States
www.cadebill.com

Company Information

Datagate Innovation
Founded: 2015
United States
www.datagate-i.com

Alternatives

Alternatives

IntegriBill

IntegriBill

Sandy Beaches Software
Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
Solve(X)

Solve(X)

GoExceed
Cadebill

Cadebill

MCL Systems
IntegriBill

IntegriBill

Sandy Beaches Software
CostGuard

CostGuard

IDI Billing Solutions

Categories

Cadebill provides a range of software modules for Billing and Provisioning for Telecom, utility, UCaaS , Cloud/Data center, and Internet Service providers. Cadebill Billing offers a Product catalog to rapidly set up products, packages, parameters. Rating engine facilitates flexible rating models, recurring/usage billing, discounts. Many integrated modules are available such as: financial accounting, taxation, CRM, CPQ, order management, mediation platform to process calls, Customer portal, payment solutions, workflow etc. Cadebill Service Delivery Platform (SDP) offers billing & order management integrated service provisioning for any service platform or provider through APIs. SDP offers pre-built readily available solutions for variety of service platforms and providers Various provisioning activities such as New Requests, Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed with a powerful workflow engine.

OSS/BSS Supported

Cadebill offers a comprehensive and accurate Billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for tax calculation with invoice generation and compliant tax payments Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.

Recurring Billing Supported

Telecom and Internet services have evolved from usage pricing to fixed price recurring billing, Cadebill has a variety of templates for recurring billing that users can set up with following parameters. Recurring Schedules: Daily, weekly, Bi-monthly, Monthly, Quarterly, Yearly Rate structure: The recurring charges may vary for promotional periods, trial periods, tiered rate with different rate for different periods of the contract. Billing in advance or arrears. Packages: One or more products in a package, with each product having its own recurring charges, or package as a whole having recurring charge. Usage Controls: The recurring charge may restrict usage limits for the duration; the excess may be charged at usage rates. Contact duration: The recurring charges varies with contract duration. The expired contracts shall automatically switch to non-contracted rates Contract termination : Ability to charge full/partial recurring charges for early termination.

Telecom Billing Supported

Cadebill offers a comprehensive and accurate billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for auto tax calculation and regulatory tax filings. Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.

Utility Billing Supported

Key features of our platform: Flexible Billing solution for Electric, Water, Internet, Sewage, Heat Recover, Steam, well water, Trash collection in a single bill. Automated Meter Data Reading (AMR), Import meter readings. Integration with Metering Systems. Mobile meter reading app for field reading. Meter error handling logic, and math functions on meter readings to generate monthly consumption. GIS - Integration with ESRI and mPower GIS Mapping Unlimited billing cycles, minimum Bill logic, ability to add non-utility charges and credits, such as assistance repayments, rebates, and upgrade services. Late fee, early pay discount. Customer portal, payment gateway for online bill payment, payment history, ledger. Mobile app for end customers. Print and Mail services. Financial Accounting and integration with other systems (e.g. MUNIS) Security is set up at a user level on what users can read, edit and transaction control limits. Customer data is fully encrypted.

A patented workflow engine, named “Ganges” offers user definable workflow and Business Process Management (BPM) capability for sales order management, CPQ (Configure, Price, Quote), order management, service provisioning, trouble ticketing, to-do lists etc. A visual process designer is available to rapidly design a workflow process, with conditional flows, setup email templates, a scheduled reminder for long waiting tasks, interact with external systems with APIs with no or low code. Advanced search capability provides the ability to search into the history of all past tickets and use them as a knowledge base. Security is set up at a user level on what users can read, edit or act on a specific process and state. Provisioning activities such as New , Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed fully with the workflow engine. Integrated with Cadebill modules, workflow offers the highest productivity and value in any operation.

Categories

Business VoIP Supported
Finance Supported
Payment Processing Supported
Recurring Billing Supported
Telecom Billing Supported
Telephony Supported
Utility Billing Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Not Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Not Supported
Chargeback Tracking Not Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

CCH SureTax Supported
Alternative Payments Not Supported
Authorize.Net Supported
Autotask PSA Not Supported
Avalara Not Supported
Bandwidth Not Supported
CHILI Supported
CereTax Not Supported
Cisco BroadCloud Supported
Claude Agent SDK Supported
Docusign Supported
Google Supported
HaloPSA Not Supported
Kaseya BMS Not Supported
MYOB Not Supported
OpenAPIHub Supported
QuickBooks Online Not Supported
Quoter Not Supported
SkySwitch Not Supported
Vertex Supported

Integrations

CCH SureTax Supported
Alternative Payments Supported
Authorize.Net Not Supported
Autotask PSA Supported
Avalara Supported
Bandwidth Supported
CHILI Not Supported
CereTax Supported
Cisco BroadCloud Not Supported
Claude Agent SDK Not Supported
Docusign Not Supported
Google Not Supported
HaloPSA Supported
Kaseya BMS Supported
MYOB Supported
OpenAPIHub Not Supported
QuickBooks Online Supported
Quoter Supported
SkySwitch Supported
Vertex Not Supported