Audience
Telecom companies interested in a project management software solution to improve SLA compliance and increase customer satisfaction
About Comarch Convergent Billing System
As telcos adjust to the business environment of the digital era and launch innovative services based on the Internet of Things, often in collaboration with partners, telecom billing systems gain a new and powerful role in facilitating new services that are based on real customer needs and are monetized efficiently. This requires close attention to be paid to telecom revenue management. Comarch Convergent Billing System is a key product of Comarch BSS, pre-integrated with other modules such as the Comarch Product Catalog and Comarch BSS Mediation. Comarch CBS features a real-time online charging system (OCS) for any service type, and facilitates the development of new business models in cooperation with partners – a key element in expanding business in the digital world. Comarch Convergent Billing System is a high capacity, flexible and scalable service-agnostic telecom billing data management system, which can be used by service providers to monetize services.
Other Popular Alternatives & Related Software
Comarch Loyalty Marketing Platform
The Comarch Loyalty Marketing Platform is a comprehensive solution designed to enhance customer engagement and retention through tailored loyalty programs. It empowers businesses to create personalized customer experiences by leveraging advanced data analytics and automation. Key benefits include increased customer retention, improved brand loyalty, and enhanced revenue generation.
The platform offers a range of functionalities, such as marketing automation to streamline campaigns, pre-integrated customer journeys for seamless interactions, and advanced personalization that adapts to individual preferences. Additionally, it provides robust AI-driven data analytics for actionable insights, helping businesses optimize their strategies.
With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.
Learn more
Comarch CRM for Telecoms
Comarch CRM for Telecoms is a user-friendly system dedicated to helping customer service representatives build unique and personalized customer relations. The power of Comarch CRM for Telecoms lies in its ability to make life easier for users. Navigating in data is streamlined for rapid and logical access. Provide superior services, respond promptly to incoming orders and inquiries, and include personalized products in your offer thanks to a complete 360-degree customer view run in real time and always in context. Comarch CRM for Telecoms is a crucial product within Comarch BSS. Pre-integrated with other Comarch BSS/OSS components, Comarch CRM for Telecoms automates key processes in the fields of sales, marketing and customer care. The system has a user-friendly GUI with advanced tools for comprehensive support of daily sales and back-office operations based on the “one desk – full service” concept.
Learn more
DocProcess
DocProcess offers Business Ecosystem Automation solutions that help companies streamline and automate processes. DocProcess shapes the future of how companies of all sizes run their business by enabling them to take control of processes through their whole business ecosystem and connecting them digitally with their clients, suppliers, or financial and logistics partners. Thanks to the platform’s flexibility, companies can mix solutions to fit their changing business needs and connect all aspects of their business workflows: Purchase-2-Pay, Order-2-Cash, E-invoicing, Logistics, Contract Management, reconciliation processes and more. All cross-referenced against record management and archiving. Established in 2005 by Liviu Apolozan, DocProcess has a robust global footprint with offices in France (Paris and Grenoble), Romania (Bucharest and Brasov) and the USA (Austin).
Learn more
Cerillion BSS/OSS Suite
Cerillion is a pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, the product suite is available for modular and end-to-end solution delivery.
Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. The pre-integrated suite uses configuration not customisation to map business rules and processes across the whole BSS/OSS solution, and is designed with a strong focus on user experience, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base.
Learn more
Integrations
No integrations listed.
Company Information
Comarch
Founded: 1993
Poland
www.comarch.com/telecommunications/bss-solutions/convergent-billing-system/
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Support
24/7 Live Support
Comarch Convergent Billing System Frequently Asked Questions
Comarch Convergent Billing System Product Features
Billing and Provisioning
Billing & Invoicing
Contract Management
Customizable Billing
Flexible Rate Tables
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Carrier Access Billing
Customer Accounts
Internet
