Resku Returns

Resku Returns

Inmar Intelligence
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About

Whether your customers shop with you online or in store, we believe returns can be easier for your customers, more profitable for your business and better for the environment. With Inmar Intelligence your customers get an easy, convenient return experience every time, through our agreement with Happy Returns online returns & exchanges solution (ORES), with 2,700 locations within a 5-minute drive of 71% of Americans. Your business gets shipping and transportation savings, value-based return processing to maximize recovery, and new, actionable insight to better manage your business. Built on 40+ years’ expertise in retail returns management, Inmar’s proprietary platform gives you the power of Inmar Intelligence, whether you use it in our facilities or yours. Make online returns easy and convenient for your customers. Improve recovery with value-based return routing that starts at the point of return.

About

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses interested in a solution to reduce costs and eliminate waste on product returns in omnichannel retail

Audience

Retail Management solution for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.50 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Inmar Intelligence
Founded: 1980
United States
www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management

Company Information

SupportSync
Founded: 2015
United States
www.supportsync.com

Alternatives

Alternatives

RenewityRMA

RenewityRMA

Renewity Systems

Categories

Returns Management Supported

Categories

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Integrations

Zendesk Not Supported

Integrations

Zendesk Supported
Claim Resku Returns and update features and information
Claim Resku Returns and update features and information
Claim SupportSync and update features and information
Claim SupportSync and update features and information