Audience
Businesses interested in a solution to reduce costs and eliminate waste on product returns in omnichannel retail
About Resku Returns
Whether your customers shop with you online or in store, we believe returns can be easier for your customers, more profitable for your business and better for the environment. With Inmar Intelligence your customers get an easy, convenient return experience every time, through our agreement with Happy Returns online returns & exchanges solution (ORES), with 2,700 locations within a 5-minute drive of 71% of Americans. Your business gets shipping and transportation savings, value-based return processing to maximize recovery, and new, actionable insight to better manage your business. Built on 40+ years’ expertise in retail returns management, Inmar’s proprietary platform gives you the power of Inmar Intelligence, whether you use it in our facilities or yours. Make online returns easy and convenient for your customers. Improve recovery with value-based return routing that starts at the point of return.
Other Popular Alternatives & Related Software
Inmar Intelligence Retail Cloud
Welcome to the industry's most comprehensive retail marketing technology and services solution, designed to enable more meaningful, personalized customer experiences and fully measurable outcomes. Powered by proprietary data and insights, it's a game changer for retailers and brands. At the heart of Retail Cloud is its exclusive data intelligence platform, ShopperSync™, which mobilizes SKU-level transaction data and other shopping-related behaviors sourced from point-of-sale systems and consumer touchpoints for personalization and activation across the marketing portfolio. Retail Cloud’s turnkey onsite monetization solution enables retailers to seamlessly integrate advertising opportunities into their ecommerce experience. With Inmar’s incentive and audience management platform at its foundation, Inmar’s Loyalty Solutions enable retailers to design, execute and manage loyalty strategies to build and expand shopper loyalty.
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ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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Happy Returns
One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.
Learn more
Return Prime
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.
The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.
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Integrations
No integrations listed.
Company Information
Inmar Intelligence
Founded: 1980
United States
www.inmar.com/solutions/retail-and-cpg-supply-chain/returns-management
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
Online
