RokdiDunes Factory
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Related Products
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About
Inventory tracking tools include low stock reminder, item classification, and stock adjustment. Manage your business with 10+ reports such as GST reports, stock reports, and party ledger reports. Keep track of all company transactions, such as sales, purchases, quotes, and returns. Wow, your clients with professional-looking invoices that take only seconds to create. The best part is that you’ll get paid faster, too. You’ll always invoice for exactly what you’re worth when you track time using Rokdi. You and your team can log your hours and then automatically put them onto an invoice. Reports in Rokdi are simple enough for you to understand but powerful enough for your accountant to love. It’s a win-win. Know the exact state of your products in real-time. Eliminates the need for stock control. With our billing software, you can not only issue GST-compliant invoices or produce financial reports, but also do all types of tax calculations to easily file GST returns.
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About
Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and organizations requiring a solution to manage their processes, inventory, and generate customizable invoice templates and reports
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Audience
Retail Management solution for businesses
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$153.62 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29.50 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationDunes Factory
Founded: 2009
India
rokdi.com
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Company InformationSupportSync
Founded: 2015
United States
www.supportsync.com
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Categories |
Categories |
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Billing and Invoicing Features
Billing Portal
Supported
Contact Database
Supported
Contingency Billing
Supported
Customer Portal
Not Supported
Customizable Invoices
Supported
Dunning Management
Supported
Hourly Billing
Supported
Invoice History
Not Supported
Mobile Payments
Supported
Multi-Currency
Supported
Online Invoicing
Supported
Online Payments
Supported
Payment Processing
Supported
Project Billing
Supported
Recurring/Subscription Billing
Supported
Service Ticket Billing
Not Supported
Tax Calculator
Supported
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Kitting
Not Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Not Supported
Warehouse Management
Supported
Retail Management Features
Commission Management
Supported
CRM
Supported
eCommerce
Not Supported
Email Marketing
Supported
Employee Management
Supported
Loyalty Program
Supported
Mail Order
Supported
Merchandise Management
Supported
Multi-Location
Supported
Order Management
Supported
Purchase Order Management
Supported
Reporting/Analytics
Supported
Returns Management
Supported
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Integrations
Zendesk
Not Supported
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