Ramco Logistics SoftwareRamco Systems
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Related Products
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About
Operate, Optimize and Automate end to end operations of Third-Party Logistics to reduce operational costs, improve visibility, elevate customer experience, and achieve on-time delivery of goods. Complete eCommerce readiness with capabilities spanning Rider Management, Cash on Delivery, Liability Management, Returns Management, Franchise Management, and Document Tracker. Deliver immense cost advantage to your customers and improve user experience with a Digital platform that encompasses CRM, Billing, Customer Portals, and real-time integration with Shipping lines.
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About
Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Logistics companies
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Audience
Retail Management solution for businesses
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29.50 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationRamco Systems
Founded: 1993
United States
www.ramco.com/products/logistics-software/
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Company InformationSupportSync
Founded: 2015
United States
www.supportsync.com
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Alternatives |
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Categories |
Categories |
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Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Not Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Kitting
Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Not Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Not Supported
Warehouse Management
Not Supported
Distribution Features
Barcoding / RFID
Supported
Import / Export Management
Not Supported
Inventory Management
Not Supported
Order Management
Supported
Purchasing
Not Supported
Returns Management
Supported
Sales Forecasting
Not Supported
Shipping Management
Supported
Warehouse Management
Supported
Fleet Management Features
Dispatch Management
Supported
Employee Management
Supported
Fuel Management
Supported
GPS Tracking
Supported
Incident Reporting
Supported
Inspection Management
Supported
Inventory Management
Supported
Maintenance Management
Supported
Mileage Tracking
Supported
Motor Pool
Not Supported
Routing
Supported
Tire Management
Supported
VIN Lookup
Supported
Work Order Management
Supported
Freight Features
3PL
Supported
Barcoding / RFID
Supported
Billing & Invoicing
Supported
Customer Management
Supported
Customer Portal
Supported
Import / Export Management
Not Supported
International Forwarders
Supported
Local Forwarders
Supported
LTL Management
Supported
Rate Management
Supported
Shipment Tracking
Supported
Truckload Management
Supported
Warehouse Management
Supported
Waybills
Supported
Logistics Features
3PL
Supported
Barcoding / RFID
Supported
Container Tracking
Supported
CRM
Supported
Cross Docking
Supported
Fleet Management
Not Supported
Inventory Management
Supported
Order Management
Supported
Purchasing
Not Supported
Scheduling
Supported
Shipping Management
Supported
Transportation Management
Supported
Shipping Features
Air Shipping
Supported
Bills of Lading
Supported
Container Shipping
Supported
Freight Shipping
Supported
Ground Shipping
Supported
Import / Export
Not Supported
Ocean Shipping
Supported
Parcel Shipping
Supported
Quotes / Estimates
Supported
Shipment Tracking
Supported
Warehouse Management
Supported
Supply Chain Management Features
Demand Planning
Not Supported
Electronic Data Interchange
Supported
Import / Export Management
Not Supported
Inventory Management
Not Supported
Order Fulfillment
Supported
Order Management
Supported
Sales & Operations Planning
Not Supported
Shipping Management
Supported
Supplier Management
Supported
Transportation Management
Supported
Warehouse Management
Supported
Transportation Management Features
Billing & Invoicing
Supported
Carrier Management
Supported
Customer Management
Supported
Dispatch Management
Supported
Driver Management
Supported
Fleet / Equipment Management
Supported
Load Management
Supported
Order Management
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Shipment Management
Supported
Trucking Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Driver Management
Supported
Driver Settlements
Supported
Fuel Card Management
Not Supported
Fuel Management
Not Supported
Load Optimization
Supported
Maintenance Management
Supported
Mileage Tracking
Not Supported
Quote Management
Supported
Quotes/Estimates
Supported
Recruiting Management
Not Supported
Routing
Supported
Scheduling
Supported
Trip Logs
Supported
Vehicle Management
Supported
Vehicle Tracking
Supported
Warehouse Management Features
3PL Management
Supported
Barcoding / RFID
Supported
Category Customization
Not Supported
Channel Management
Not Supported
Demand Planning
Not Supported
Inventory Management
Supported
Location Control
Supported
Order Management
Supported
Purchasing
Not Supported
Quality Control
Supported
Receiving / Putaway Management
Supported
Returns Management
Supported
Shipping Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Not Supported
Routing
Supported
Scheduling
Supported
Task Management
Not Supported
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Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Kitting
Not Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Not Supported
Warehouse Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Retail Management Features
Commission Management
Supported
CRM
Supported
eCommerce
Not Supported
Email Marketing
Supported
Employee Management
Supported
Loyalty Program
Supported
Mail Order
Supported
Merchandise Management
Supported
Multi-Location
Supported
Order Management
Supported
Purchase Order Management
Supported
Reporting/Analytics
Supported
Returns Management
Supported
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Integrations
Zendesk
Not Supported
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