ShipwayShipway by Unicommerce
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Related Products
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About
The Shipway - Shipping Automation software helps Ecommerce Brands to automate and takes care of your order processing, fulfillment, NDR management, returns & exchange, along with customer communication, all can be managed under one roof.
Also, it enables you to generate and print bulk shipping labels with one click and automatic package & carrier allocation, improving your order fulfillment speed.
Furthermore, Shipway also provides you with a Branded Order Tracking page, where you get an option to promote or up-sell your other products to your buyers. This helps you sell more while improving your online customer's overall shopping experience from your store.
The app gives you full control over the return orders as well, with a DIY return page with all the required questions for refund and exchange orders, automated real-time return order status updates for your customers throughout their return journey, instant refunds, and seamless exchange with variants.
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About
Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
D2C Brands, Ecommerce Stores, Ecommerce Brands
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Audience
Retail Management solution for businesses
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.99 per user per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29.50 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationShipway by Unicommerce
Founded: 2015
India
shipway.com
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Company InformationSupportSync
Founded: 2015
United States
www.supportsync.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Order Fulfillment Features
Choose Shipping Service
Supported
eCommerce Integration
Supported
Global Shipping
Not Supported
Inventory Management
Not Supported
Multi-Channel Support
Supported
Order Management
Supported
Production Logistics
Not Supported
Recycling
Not Supported
Returns Management
Supported
Supply Chain Management
Supported
Shipping Features
Air Shipping
Not Supported
Bills of Lading
Supported
Container Shipping
Not Supported
Freight Shipping
Supported
Ground Shipping
Supported
Import / Export
Not Supported
Ocean Shipping
Not Supported
Parcel Shipping
Supported
Quotes / Estimates
Not Supported
Shipment Tracking
Supported
Warehouse Management
Not Supported
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Kitting
Not Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Not Supported
Warehouse Management
Supported
Retail Management Features
Commission Management
Supported
CRM
Supported
eCommerce
Not Supported
Email Marketing
Supported
Employee Management
Supported
Loyalty Program
Supported
Mail Order
Supported
Merchandise Management
Supported
Multi-Location
Supported
Order Management
Supported
Purchase Order Management
Supported
Reporting/Analytics
Supported
Returns Management
Supported
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Integrations
BigCommerce
Supported
Browntape
Supported
CS-Cart Free
Supported
Convertway by Unicommerce
Supported
Increff Omni WMS
Supported
Magento
Supported
O2VEND
Supported
Quickwork
Supported
ShipEak
Supported
Shiprocket
Supported
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Integrations
BigCommerce
Not Supported
Browntape
Not Supported
CS-Cart Free
Not Supported
Convertway by Unicommerce
Not Supported
Increff Omni WMS
Not Supported
Magento
Not Supported
O2VEND
Not Supported
Quickwork
Not Supported
ShipEak
Not Supported
Shiprocket
Not Supported
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