Shipway

Shipway

Shipway by Unicommerce
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About

The Shipway - Shipping Automation software helps Ecommerce Brands to automate and takes care of your order processing, fulfillment, NDR management, returns & exchange, along with customer communication, all can be managed under one roof. Also, it enables you to generate and print bulk shipping labels with one click and automatic package & carrier allocation, improving your order fulfillment speed. Furthermore, Shipway also provides you with a Branded Order Tracking page, where you get an option to promote or up-sell your other products to your buyers. This helps you sell more while improving your online customer's overall shopping experience from your store. The app gives you full control over the return orders as well, with a DIY return page with all the required questions for refund and exchange orders, automated real-time return order status updates for your customers throughout their return journey, instant refunds, and seamless exchange with variants.

About

Our RMA software helps small to medium-size businesses handle product returns in an efficient, customer-friendly way. Track returns, quickly view customers' service history, and get real insight on why your products are coming back and how your team is performing. Returns tracking, Parts requests, testing, reports, customer information and more in one system. Everything you need to know about the status of your returns operation, right at your fingertips. As your team members perform tasks, returns automatically move to the next step of the process so your customers are always informed of the current status. It's always clear where any return is in the process, to you and your customer. Run reports on testing, cases, returns, parts requests, shipping, user activity and much more. Drill down by specific criteria such as date ranges and products to get the exact data you need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

D2C Brands, Ecommerce Stores, Ecommerce Brands

Audience

Retail Management solution for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$29.50 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Shipway by Unicommerce
Founded: 2015
India
shipway.com

Company Information

SupportSync
Founded: 2015
United States
www.supportsync.com

Alternatives

Return Prime

Return Prime

Appsdart

Alternatives

RenewityRMA

RenewityRMA

Renewity Systems

Categories

Order Fulfillment Supported
Shipping Supported

Categories

Order Fulfillment Features

Choose Shipping Service Supported
eCommerce Integration Supported
Global Shipping Not Supported
Inventory Management Not Supported
Multi-Channel Support Supported
Order Management Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Supported
Supply Chain Management Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Supported
Container Shipping Not Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Integrations

BigCommerce Supported
Browntape Supported
CS-Cart Free Supported
Convertway by Unicommerce Supported
Increff Omni WMS Supported
Magento Supported
O2VEND Supported
Quickwork Supported
ShipEak Supported
Shiprocket Supported
Shopify Supported
Unicommerce Supported
Vin WMS Supported
WooCommerce Supported
Zendesk Not Supported
Zoho CRM Supported
eBay Supported

Integrations

BigCommerce Not Supported
Browntape Not Supported
CS-Cart Free Not Supported
Convertway by Unicommerce Not Supported
Increff Omni WMS Not Supported
Magento Not Supported
O2VEND Not Supported
Quickwork Not Supported
ShipEak Not Supported
Shiprocket Not Supported
Shopify Not Supported
Unicommerce Not Supported
Vin WMS Not Supported
WooCommerce Not Supported
Zendesk Supported
Zoho CRM Not Supported
eBay Not Supported
Claim Shipway and update features and information
Claim Shipway and update features and information
Claim SupportSync and update features and information
Claim SupportSync and update features and information