Alternatives to iFeedback

Compare iFeedback alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to iFeedback in 2026. Compare features, ratings, user reviews, pricing, and more from iFeedback competitors and alternatives in order to make an informed decision for your business.

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    SurveySparrow

    SurveySparrow

    SurveySparrow

    Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.
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    Delighted

    Delighted

    Qualtrics

    Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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    SurveyOL

    SurveyOL

    SurveyOL.com

    SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.
    Starting Price: $19 per month
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    Surveyapp

    Surveyapp

    Surveyapp

    The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.
    Starting Price: $23.99 per month
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    Survicate

    Survicate

    Survicate

    Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
    Starting Price: $56 per month
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    Orbitrics

    Orbitrics

    Zivot Labs Inc

    Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions​ during surveys. Choose from different question types ​like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey​.
    Starting Price: $150 per year
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    Guestmeter

    Guestmeter

    Guestmeter

    Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
    Starting Price: $49/monthly/per property
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    Tabsurvey

    Tabsurvey

    Tabsurvey

    Measure customer satisfaction on-site with our survey app for iPad. Track and analyze your customer’s feedback on the go! Get a better sense of how your colleagues are doing on a daily basis. Our survey app can help you identify and resolve important issues. Use tab survey as an offline survey app. Download the iPad app and your survey and start collecting your data. Upload later. Use our survey app for iPad to measure the KPIs that matter to you. Whether it’s customers, employees or just offline data collection, tabsurvey is the easy choice if you want to get started in 5 minutes. Simply sign up for an account and compose your first survey. Then download our surveyapp in App Store from your iPad and download your survey to the device. The iPad Survey App will send data if its online and enable you to review your online reports in any browser. Segment your data by location or time or download the data in order to further analyze the results.
    Starting Price: $21 per month
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    Usabilla

    Usabilla

    SurveyMonkey

    Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve.
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    Zonka Feedback

    Zonka Feedback

    Zonka Feedback

    Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.
    Starting Price: $199.00/month
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    CustomerHero

    CustomerHero

    CustomerHero

    CustomerHero is a Software with a Service solution for building an effective Voice of Customer program, helping companies collect, analyze, and act on customer feedback so they can deliver better experiences and grow loyalty. Designed for companies of any size and industry, CustomerHero brings feedback management into one place with tools for customer experience, employee experience, patient experience, guest experience, and multichannel feedback. It helps teams understand customers better, exceed expectations at every step, and turn raw data into actions through real-time insights, actionable feedback, and customizable dashboards. CustomerHero captures feedback across every touchpoint, online, in-store, and beyond, building a unified view of the customer journey so feedback does not just get collected, but drives meaningful change across the organization.
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    Brew Survey

    Brew Survey

    BaseMobility

    Brew Survey is a data collection and mobile survey app for collecting customer feedback, conducting market research & lead capture without internet connection anytime, anywhere. Collect data anytime anywhere using offline data collection feature with iPhone, iPad, Android & Tablets. Create powerful & professional-looking forms without coding knowledge, from Brew Survey dashboard. Conduct surveys and collect data even without the internet with easy to use offline survey app. Gain customer insights with our feedback app & improve your business, services & customer experience. Skip Logic allows you to customize your survey for each respondent making it interactive & engaging. Skip logic is a feature that decides which question the survey respondent will see based on the answer they provide for a previous question. Skip logic is also known as "conditional branching" or "branch logic," creates a custom path through which the survey progresses based on a respondent's answers.
    Starting Price: $10 per month
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    deepdots

    deepdots

    deepdots

    deepdots is an end-to-end customer intelligence platform that helps businesses collect, analyze, and act on customer feedback in real time. It unifies all customer insights into a single platform, eliminating scattered data and delivering human-level accurate AI analysis. The platform uses AI-powered surveys that ask personalized follow-up questions to gather more actionable insights. Users can set up AI agents to proactively flag issues and track sentiment changes across support tickets and other feedback. deepdots automates manual feedback processes, increases actionable insights by up to 40%, and reduces time spent on data analysis by 75%. It integrates with all data sources and ensures enterprise-grade security and compliance.
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    SightMill

    SightMill

    SightMill

    SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.
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    Simplesat

    Simplesat

    Pronto Holdings

    Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
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    Zencity

    Zencity

    Zencity

    Today, most government agencies are relying on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like town hall meetings and phone surveys simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time. Plan, strategize, budget, and measure impact across every department in city hall with real-time access to resident input. Zencity enables you to hear from each of your residents, beyond the engaged, vocal STP. Using AI and expert analysts, Zencity sifts through the noise so you can easily understand and address the needs and priorities of all of your community members around any civic-related topic. There’s an untapped trove of resident feedback data readily available online and waiting to serve you. Zencity automatically identifies, collects, and analyzes this data. Pulling from hundreds of external and internal channels and feedback sources.
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    Insocial

    Insocial

    Insocial

    Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors. Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).
    Starting Price: $250 per month
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    Netigate

    Netigate

    Netigate

    Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.
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    AskNicely

    AskNicely

    AskNicely

    Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.
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    inBook

    inBook

    inBook

    Survey App / Feedback Service / Survey Kiosk / Offline Surveys Collect important feedback, research your audience, and measure NPS. inBook is a cloud-based survey solution that is compatible with iOS and Android devices. This solution helps businesses across various industries such as banking, hospitality, insurance, education, food and beverage, health care and more. inBook helps businesses to collect feedback from customers, identify customer priorities and measure net promoter score (NPS). The solution also provides a built-in survey builder that includes various types of questions and question branching logic. inBook’s users can configure the order in which questions appear based on the previously answered questions. Also you can grant employees varying access rights. Additionally, the solution features a configurable reporting engine which enables users to generate reports based on dates, devices and surveys. Services are offered on a per device per month basis that
    Starting Price: $9 per device per month
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    Cloud4Feed

    Cloud4Feed

    Cloud4Feed

    Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible.
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    OnePoint Global

    OnePoint Global

    OnePoint Global

    OnePoint Global is dedicated to designing and developing survey products for success in a mobile world. We are the only company dedicated to providing powerful survey tools for a mobile-first approach to collecting customer feedback and insights. We enable surveys that are fully optimized for mobile to reach any target audience across any type of device, in any country, in any language – online or offline. We have a suite of DIY survey products and also offer clients and developers the ability to create and build their own mobile survey products or integrate specific survey products into existing survey platform’s, through an Open Source environment using Software Development Kits (SDKs). Fast-loading surveys that work on smartphones, tablets, phablets and desktops. Our surveys can be taken anytime and anywhere, offline or online. Send survey invites via SMS for faster responses and high completion rates.
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    QuickFeedback

    QuickFeedback

    QuickFeedback

    QuickFeedback is feedback and review-growth software for local service businesses: restaurants, cafes, salons, spas, dental and medical offices, car washes, and hotels. Collect private feedback two ways. QR Feedback lets walk-in customers scan and respond on the spot, with no app and no login. Automated Feedback sends a request automatically after an appointment, starting with Calendly. Customers tap a rating, write feedback in their own words, and get a warm AI reply. Every customer then reaches the same public-review option at the same prominence, on Google, Yelp, Tripadvisor, or wherever you choose. Free 30-day trial, no credit card required.
    Starting Price: $29/month
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    SurveyStance

    SurveyStance

    SurveyStance

    SurveyStance makes it easy to capture real-time feedback from customers & employees with fun, engaging tools. Our platform includes Smiley Face Feedback Kiosks, QR code surveys and Email Signature Surveys. You can track satisfaction, spot trends, and respond quickly with automated alerts when negative feedback comes in. Advanced reporting with AI powered reports to help you understand free form text responses and measure key metrics like NPS, CSAT & Employee Engagement. With SurveyStance, you don’t just collect feedback... you act on it instantly to improve experiences & drive growth.
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    polljoy

    polljoy

    polljoy

    The quantity and quality of game ratings drives your chart position and downloads - use polljoy’s smart rating system to identify true fans and encourage them to leave a review. Negative reviews and complaints bring down your chart position and scare off potential players. Those who aren’t identified as fans may have issues they want to express - instead direct that feedback first to you - where you can act. No game is perfect at launch. Use player feedback from multiple choice, open answer and image surveys to improve your gamer’s experience and increase retention and monetization. No app updates required - you can launch new surveys and prompts and see live answers in real time. Used by some of the top apps and games in the appstore.
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    inBound

    inBound

    Abbacore

    Enable any data collection process. Design your own iPhone or iPad forms to use and share with others. Data is stored in the cloud so you can access it from anywhere. Reward those providing feedback. Create a simple, rapid response iPhone or iPad survey with all feedback coming directly to you. Enable cloud-based rewards to keep them coming back. Find out what's trending and hot! Create a quick iPhone or iPad poll to share with your friends letting them drive the answer. Statistics are shown in real time making this a powerful social media tool. Search for and follow others. Find out what others have created and use it for yourself. Follow your favorite businesses offering rewards.
    Starting Price: $19.99 per month
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    Helpfull

    Helpfull

    Helpfull

    Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more! Helpfull has a pool of thousands of US-based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now. Try Helpfull today to see why so many Business Owners, Amazon sellers, Graphic designers, E-commerce companies, Authors, Content creators, Marketers, & Researchers use the feedback to make better decisions.
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    Opiniator

    Opiniator

    Oberon3

    Opiniator’s digital comment card provides a customer feedback and recovery platform for brick and mortar businesses. The digital comment card system captures on-the-spot ratings, comments and feedback from real customers using their own mobile phone – at any time throughout their experience, then tracks the issues until resolution. The digital comment card means the business can respond before they take their business elsewhere, or worse, take their friends with them. Track customer issues and all staff actions until they are resolved. Reduce unexpected online complaints, too late for the business to intervene. Unhappy customers are contacted immediately, recovered and retained. Find and fix HSE or maintenance issues before they impact customers. Business sees feedback via a dashboard, receives immediate staff alerts, and takes action. Business responds to issue, tracks all actions until completion, and recovers customers.
    Starting Price: $40 per month
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    Rogator G

    Rogator G

    Rogator Software

    With Rogator , you have not just a software provider or just a consulting company at your side , but a well-rehearsed and experienced team of experts for online feedback in both areas. As a full-service provider and renowned feedback company, we therefore offer you software tools and advice from a single source. Benefit from our more than 20 years of experience in almost all areas of online feedback. Professional online feedback with Rogator - learn more! Depending on the initial situation and project requirements, you will receive an individual service package to relieve you of specific or all project steps. We support your online feedback project with our agile software solutions and services, from the conception of the questionnaire through the implementation of the study to the data evaluation and the derivation of recommendations for action.
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    Feedier

    Feedier

    Alkaweb

    Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and run
    Starting Price: $30.00/user/month
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    Industrytics

    Industrytics

    Industrytics

    Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys.
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    Mopinion

    Mopinion

    Mopinion

    All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.
    Starting Price: $229/month
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    Google Forms
    Google Forms is an online form and survey platform designed to help individuals and organizations collect information, gather feedback, and analyze responses quickly and efficiently. The platform allows users to create customizable forms using multiple question types, drag-and-drop editing tools, templates, quizzes, and conditional logic to improve user experiences and response completion rates. Google Forms makes it easy to share forms through email, websites, and social media while allowing respondents to submit answers from virtually any device. Responses are collected in real time and can be visualized through built-in charts, summaries, and analytics tools for faster decision-making. Users can also export form data directly into Google Sheets for deeper analysis, reporting, and collaboration with teams.
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    Phonic

    Phonic

    Phonic

    Take surveys to the next level. Beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights. Transcription. 32 supported languages, transcribed in minutes. Sentiment Analysis. Sort by emotion to find the the most positive and negative responses. Emotional Classification. Classification into distinct emotions. Cadence and Energy. Record speaking energy and word rates in every response. Integrate everywhere. Phonic plugs into everything from survey software to websites and more. Export data
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    Ticket Booking System
    e-availability's Ticketing system is ideal for any ticketing-based business, from NHS improvement events to booking a visit to Santa’s Grotto! The system can be seamlessly integrated within your website or operate via a link, enabling your customers to search and book tickets online. Booking confirmations are automatically emailed to both you and the customer. Staff can set time slots and maximum numbers, and add incentives e.g. promotional codes for special events. Extensive reporting is available e.g. daily ticket sales or attendee lists. Bookings taken over the telephone can be easily added to the system and staff can modify or cancel existing bookings. A customer feedback feature allows you to create emails that are automatically delivered the day after the event. For example, you could request feedback by return email, a review on Facebook or TripAdvisor, or offer discounts/coupons.
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    SurveyLab

    SurveyLab

    SurveyLab

    SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
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    Starting Price: $49.00/month
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    SA Survey Manager

    SA Survey Manager

    Interact Solutions

    Improve your business management with SA Survey Manager. The module collects, tabulates, and extracts its results, making management a simpler and more agile task. Receive real-time feedback through electronic satisfaction surveys. Create forms, surveys, and anonymous surveys, and automatically tabulate data. Complete workflow to the operationalization of electronics surveys. Definition of the survey periodicity. Autonomy for the questions elaboration and the application of the survey. Survey application electronically or conventionally (options to tab manually the data collected). Real-time following of the feedback from the participants. Targeted reviews by participants' entity and by occurrence. Option for anonymous survey with personal protection through a password. Consolidated and targeted reports with systematically and detailed views. Graphics generated in 3D by the data crossing. Statistics and management analysis through the answers data crossing.
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    Startquestion

    Startquestion

    Startquestion

    Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.
    Starting Price: $49 per user per month
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    ReviewPro

    ReviewPro

    Review Rank

    ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
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    GuestRevu

    GuestRevu

    GuestRevu

    Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.
    Starting Price: 30$/month/property
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    ezy Survey

    ezy Survey

    ezySurvey

    From a simple web survey with few participants to Enterprise Feedback Management Solutions, ezy Survey Products and Services can assist your organization in any aspect of your survey project (e.g. collect customer feedback, market research tools, mobile surveys, etc) by providing professional turn key solutions. Our customers rely on ezysurvey's feedback solutions to identify opportunities, improve products and services, understand relationships and improve overall business growth. Our user friendly, web-based survey system utilizes the power of the internet to achive results in a much more cost effective and less time consuming way.
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    Blue

    Blue

    Explorance

    See the big picture with all feedback data in one place. Blue is built to support your most important feedback processes, including learning evaluations, central and major surveys, 360 degree feedback reviews, and more. Blue is not just a typical survey software. It’s a holistic People Insights platform built to handle the most popular feedback initiatives, from student feedback on instruction to employee engagement in the workplace. Through best-in-class integration, powerful automation, and a robust reporting engine, Blue ensures your organization not only captures feedback but also turns it into the best possible decision. With Blue, you can fully automate your feedback gathering processes, making them more efficient. Leverage your existing infrastructure (SIS, HRIS, LMS, SSO, CRM, etc.) through Blue’s best-in-class integration capabilities for unequaled automation, top security and data privacy, and flexibility.
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    SurveyRock

    SurveyRock

    Oak Mountain Digital

    Here is where it all begins. Creating & designing your survey. Get started quickly using one of our many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if you already know what you want to say, just start adding questions. Choose from our numerous question types, including multiple choice, rating, matrix, image, ranking and more. Finally, select a survey theme that fits your brand or just go with our default elegant, classic style. We also offer the option to show your survey from right-to-left (RTL) for your clients who speak Arabic, Hebrew, Persian, Urdu and others. After you have created your survey, the next step is to share it with others. The easiest thing to do is simply create a web link and share that with your recipients. Distribute it through email, Facebook, Twitter, instant messaging. The choice is up to you. Customize the desired survey start and end times, maximum amount of people who can take the poll.
    Starting Price: $15 per month
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    Alchemer

    Alchemer

    Alchemer

    Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees. Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy. Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app.
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    Enquete.com

    Enquete.com

    enquete.com

    Design professional online surveys in an easy way, style them until it fits your specific needs. Analyze the real-time results in an efficient manner. It saves you time! Gather feedback from everywhere and everyone in real time. Excellent use for creating and distributing surveys. User friendly and graphical insight on data collected. Plan, Track, measure, and manage feedback from various sources. Diverse charts and data representation for understanding respondents engagement. Export the complete survey data to various formats, including SPSS and Microsoft Excel. Preformated survey data with beginners and experts in mind. Export and print survey reports in PDF. We believe our software is only as good if it focuses on what you need and ensuring that the interface contains elements that are easy to access and understand. We have taken this into account during the survey and data collection process. It has made our 10000+ customers very happy with our intuitive interface.
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    HappyOrNot

    HappyOrNot

    HappyOrNot

    The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights.
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    MemberXP

    MemberXP

    MemberXP

    We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
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    CustomerSure

    CustomerSure

    CustomerSure

    Every piece of data in CustomerSure is actionable. Flag urgent issues in real time, respond directly to customers, and share customer feedback with teams to help them improve their own performance. CustomerSure helps you create customer feedback surveys that get to the heart of the challenges your brand is facing, drawing out the most critical insights from your customers and helping you focus on what’s most important. Our reporting tools make proving the impact of your customer feedback project effortless. Track trends in key metrics like NPS, CSAT and Customer Effort, and quickly segment your data to compare departments, regions, sites or even individual performance. CustomerSure is founded and run by customer feedback experts. We’re licensed NPS consultants, and our customer feedback software is based on extensive real-world experience running customer experience projects across a wide range of businesses.
    Starting Price: $259.47 per month
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    Nu360 Feedback
    Managers and leaders within organizations use Nu360 feedback to get a better understanding of their strengths and weaknesses. The Nu360 feedback system automatically tabulates the results and presents them in a format that helps the feedback recipient create a development plan. The reports give you the ability to make timely, informed decision that takes into account the facts, goals, constraints and risks and also help others achieve more through feedback, instruction & encouragement. The Nu360 Feedback tool may be used before and after Management and Leadership Programs. Additionally, it may also be used as part of a performance appraisal process. Once all the respondents have completed the questionnaire a report may be instantly generated. The Nu360 degree feedback questionnaire provides a comprehensive view of the subject and helps in assessing the subject from multiple dimensions and perspectives.
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    MindProbe

    MindProbe

    MindProbe

    MindProbe is an AI-powered research platform designed to help brands and agencies turn customer feedback into actionable insights quickly. The platform enables teams to run surveys, collect responses, and analyze data without relying on complex spreadsheets or traditional research agencies. MindProbe uses AI to automatically generate survey questions, process responses, and produce clear reports and dashboards. Businesses can use the platform for product testing, customer experience research, market analysis, and feedback collection. The system transforms raw data into ready-to-share presentations and insights that support faster decision-making. With shared workspaces and integrations, teams can collaborate on research projects without long feedback chains. By combining automation and analytics, MindProbe helps organizations move from feedback collection to strategic decisions in minutes.
    Starting Price: $0/month