Audience
hotel, hostel, restaurant, guesthouse, bnb, car rental, airport transfer, cruise, tours, hospitality
About Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.
Not a customer yet? Please visit www.guestmeter.com and request a demo.
Key features of Guestmeter app include:
GUEST SATISFACTION SURVEY SOLUTION
- Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
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Pricing
Starting Price:
$49/monthly/per property
Pricing Details:
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial:
Free Trial available.
Company Information
Guestmeter
Founded: 2019
Turkey
www.guestmeter.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Android
Training
Live Online
Support
Phone Support
24/7 Live Support
Online
Guestmeter Frequently Asked Questions
Guestmeter Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Sentiment Analysis
Not Supported
Customer Feedback
Alerts / Notifications
Supported
Behavior Analytics
Supported
Community Feedback Tools
Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Surveys
Supported
Visual Feedback Tools
Supported
Website Feedback
Supported
Bug Reports
Not Supported
Live Chat
Not Supported
Screenshot / Screen Capture
Not Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Voice of the Customer (VoC)
Not Supported
Customer Satisfaction
Analytics
Supported
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Email Marketing
Auto-Responders
Supported
Customer Surveys
Supported
Event Triggered Email
Supported
Image Library
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Template Management
Supported
A/B Testing
Not Supported
Artificial Intelligence
Not Supported
CAN SPAM Compliance
Not Supported
Drip Campaigns
Not Supported
Dynamic Content
Not Supported
Landing Pages/Web Forms
Not Supported
Reporting/Analytics
Not Supported
Subscriber Management
Not Supported
WYSIWYG Email Editor
Not Supported
Reputation Management
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Restaurant Management
Reporting/Analytics
Supported
Billing & Invoicing
Not Supported
Built-in Accounting
Not Supported
Employee Management
Not Supported
Food Costing
Not Supported
Inventory Management
Not Supported
Kitchen Management
Not Supported
Menu Management
Not Supported
Payroll Management
Not Supported
Point of Sale (POS)
Not Supported
Reservations Management
Not Supported
Sales Tracking
Not Supported
Table Management
Not Supported
Wait List Management
Not Supported
Waitstaff Management
Not Supported
Review Management
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Supported
Campaign Management
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
SMS Marketing
2-Way Messaging
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Artificial Intelligence
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
Survey
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
