Audience
Customer experience leaders in service-heavy organizations that need a branded VoC platform to collect feedback, detect issues, analyze sentiment, and close the loop in real time
About CustomerHero
CustomerHero is a Software with a Service solution for building an effective Voice of Customer program, helping companies collect, analyze, and act on customer feedback so they can deliver better experiences and grow loyalty. Designed for companies of any size and industry, CustomerHero brings feedback management into one place with tools for customer experience, employee experience, patient experience, guest experience, and multichannel feedback. It helps teams understand customers better, exceed expectations at every step, and turn raw data into actions through real-time insights, actionable feedback, and customizable dashboards. CustomerHero captures feedback across every touchpoint, online, in-store, and beyond, building a unified view of the customer journey so feedback does not just get collected, but drives meaningful change across the organization.
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After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
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Integrations
No integrations listed.
Company Information
CustomerHero
Poland
www.customerhero.com
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