Audience
We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
About Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible.
Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
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Pricing
Starting Price:
$150/month
Free Trial:
Free Trial available.
Company Information
Howazit
Founded: 2013
Israel
www.howazit.com
Videos and Screen Captures
Web application
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Howazit Frequently Asked Questions
Howazit Product Features
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Live Chat
Supported
Video Content
Supported
Community Management
Not Supported
Gamification
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Survey Management
Supported
Sentiment Analysis
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Live Chat
Canned Responses
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Transfers / Routing
Not Supported
Reputation Management
Review Generation
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Monitoring
Not Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Survey
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Paper Survey
Not Supported
