iFeedbackBHM Media Solutions
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Related Products
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About
Today, most government agencies are relying on limited resident feedback. Connecting the dots generated through online and offline sources is a struggle, and traditional feedback tools like town hall meetings and phone surveys simply aren’t enough. These tools are limited in scope; have low engagement rates; and do not produce data in real-time. Plan, strategize, budget, and measure impact across every department in city hall with real-time access to resident input. Zencity enables you to hear from each of your residents, beyond the engaged, vocal STP. Using AI and expert analysts, Zencity sifts through the noise so you can easily understand and address the needs and priorities of all of your community members around any civic-related topic. There’s an untapped trove of resident feedback data readily available online and waiting to serve you. Zencity automatically identifies, collects, and analyzes this data. Pulling from hundreds of external and internal channels and feedback sources.
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About
Collect online or offline feedback. Whether via a branded iFEEDBACK® terminal in your shop or via the iFEEDBACK® integrations on your website. Simply identify your negative ratings and react in real-time. Manage all incoming feedback centrally in the iFEEDBACK® Helpdesk. Create tickets and campaigns for your customers and employees. Integrate with Google, Facebook, Tripadvisor and more to respond to feedback in real-time. Automatic ticket creation. CRM system. More efficiency guaranteed and you get better ratings. More sales with less effort! Show your customers your ratings. Increase the trust and at the same time the conversion rate for bookings, purchases and more! Tailored for every business. Simply collect offline feedback with our portable terminals. Of course incl. genuine iPad! Manage reviews from your business, website or various online platforms in one interface!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Community engagement tool for local governments
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Audience
Businesses and brands searching for a solution to turn customers into fans
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationZencity
Founded: 2014
Israel
zencity.io
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Company InformationBHM Media Solutions
Founded: 2008
Germany
www.ifeedback.de/en/
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
No info available.
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Integrations
No info available.
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