Audience
Customer-centric businesses that value customer feedback and use it to drive growth.
About Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback.
Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools.
Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data.
With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat.
45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly.
Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
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SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
With SurveyOL, you can make better decisions.
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Delighted
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- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
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Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
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Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
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Pricing
Starting Price:
$56 per month
Pricing Details:
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial:
Free Trial available.
Integrations
Company Information
Survicate
Founded: 2013
Poland
survicate.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Survicate Frequently Asked Questions
Q: What kinds of users and organization types does Survicate work with?
Survicate works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Survicate support in their product?
Survicate supports these languages: English.
Q: What kind of support options does Survicate offer?
Survicate offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Survicate integrate with?
Survicate integrates with: AccessOwl, ActiveCampaign, Amplitude, Braze, Google Cloud BigQuery, Campaign Monitor, Kit, Customer.io, Drip, Fullstory, GetResponse, Gong, Google Analytics, Google Sheets, HubSpot Marketing Hub, Integry, Intercom, iPresso, Klaviyo, Adobe Marketo Engage, Mailchimp, Microsoft Teams, Mixpanel, Optimizely One, and Salesforce Marketing Cloud Account Engagement and more.
Q: What type of training does Survicate provide?
Survicate provides training in the form of documentation, live online, and webinars.
Q: Does Survicate offer a free trial?
Yes, Survicate offers a free trial.
Q: How much does Survicate cost?
Pricing for Survicate starts at $56 per month.
Q: What pricing for support is available for Survicate?
Survicate offers support included with purchase.
Survicate Product Features
Customer Feedback
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Customer Satisfaction
360 Degree Feedback
Supported
Analytics
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Call Reporting
Not Supported
Survey
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Paper Survey
Not Supported
Supports Audio / Images / Video
Not Supported
