Audience

Professionals, small to mid-sized businesses

About Acuity Scheduling

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

Pricing

Starting Price:
$16.00/month
Pricing Details:
Emerging - $16 per month
Growing - $27 per month
Powerhouse - $49 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 5 User Reviews

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.4 / 5

Company Information

Squarespace
Founded: 2003
United States

Videos and Screen Captures

Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Webinars
Support
Phone Support
Online

Acuity Scheduling Frequently Asked Questions

Q: What kinds of users and organization types does Acuity Scheduling work with?
Q: What languages does Acuity Scheduling support in their product?
Q: What kind of support options does Acuity Scheduling offer?
Q: What other applications or services does Acuity Scheduling integrate with?
Q: Does Acuity Scheduling have a mobile app?
Q: What type of training does Acuity Scheduling provide?
Q: Does Acuity Scheduling offer a free trial?
Q: How much does Acuity Scheduling cost?

Acuity Scheduling Product Features

Appointment Reminder

Email Reminders Not Supported
Payment Reminders Not Supported
Appointment Scheduling Not Supported
SMS Messaging Not Supported
Recurring Appointments Not Supported
Rescheduling Not Supported
Call Reminders Not Supported
Calendar Management Not Supported
Online Booking Not Supported
Two-Way Messaging Not Supported

Appointment Scheduling

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Barbershop

Point of Sale (POS) Not Supported
Loyalty Program Not Supported
Employee Management Not Supported
Wait List Management Not Supported
Payroll Management Not Supported
Email Marketing Not Supported
Inventory Management Not Supported
Client Profiles Not Supported
Appointment Reminders Not Supported
Appointment Scheduling Not Supported

Coaching

Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Business Coaching Not Supported
Goal Setting / Tracking Not Supported
Life Coaching Not Supported
Mentor/Coach Matching Not Supported
Program Management Not Supported
Progress Tracking Not Supported
Sport Coaching Not Supported

Dance Studio

Billing & Invoicing Supported
Class Management Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Scheduling Supported
Attendance Management Not Supported
Competition Management Not Supported
Point of Sale (POS) Not Supported
Recital Management Not Supported
Student Management Not Supported

Employee Scheduling

Appointment Management Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Shift Scheduling Not Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Event Management

Gamification Supported
Social Media Promotion Supported
Volunteer Management Supported
Attendee Management Not Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Room Block Management Not Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Not Supported
Weddings / Parties Not Supported

Fitness

Billing & Invoicing Supported
Class Management Supported
Inventory Management Supported
Reservations Management Supported
Attendance Tracking Not Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Marketing Management Not Supported
Membership Management Not Supported
Point of Sale (POS) Not Supported

Massage Therapy

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Practice Management Supported
SOAP Notes Supported
Email Marketing Not Supported
Point of Sale (POS) Not Supported

Medical Spa

Appointment Management Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported
Before & After Pictures Not Supported

Mental Health

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Personnel Management Supported
Single Provider Practice Supported
Assessment & Treatment Plans Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
Inpatient / Residential Not Supported
Patient Portal Not Supported
Progress Notes Not Supported

Municipal

Permit Issuance Not Supported
Utility Billing Not Supported
Planning & Zoning Not Supported
Parking Management Not Supported
Code Enforcement Not Supported
License Issuance Not Supported
Taxation & Assessment Not Supported
Fund Accounting Not Supported
Work Order Management Not Supported
Inventory Management Not Supported
Property Database Not Supported
Animal Licensing Not Supported

Patient Scheduling

Analytics/Reporting Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Intake Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported
Approval Process Control Not Supported
Patient Communications Not Supported
Patient Portal Not Supported
Patient Records Management Not Supported

Personal Trainer

Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Fitness Assessments Supported
Payment Processing Supported
eCommerce Supported
Assessments Not Supported
Attendance Tracking Not Supported
Certification Tracking Not Supported
Commission Management Not Supported
Exercise Library Not Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Not Supported
Wellness Plans Not Supported

Photography Studio

Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Contract Management Not Supported
Event Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Project Management Not Supported
Proposal Management Not Supported

Physical Therapy

Insurance Management Not Supported
Appointment Management Not Supported
Practice Management Not Supported
Patient Records Not Supported
Billing & Invoicing Not Supported
Exercise Management Not Supported
Multi-Location Not Supported
Progress Notes Not Supported
Treatment Plans Not Supported
Activity Monitoring Not Supported
Assessments Not Supported

Pilates Studio

Online Payments Not Supported
Attendance Tracking Not Supported
Class Scheduling Not Supported
Member Management Not Supported
Capacity Management Not Supported
Point of Sale (POS) Not Supported
Staff Management Not Supported
Marketing Management Not Supported

Salon

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Multi-Location Supported
Payroll Management Supported
Recurring Appointments Supported
Loyalty Program Not Supported
Point of Sale (POS) Not Supported

Scheduling

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported
Employee Scheduling Not Supported

Spa

Appointment Management Supported
Client Management Supported
Inventory Management Supported
Online Booking Supported
Employee Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Speech Therapy

SOAP Notes Not Supported
Insurance Management Not Supported
Billing & Invoicing Not Supported
Progress Tracking Not Supported
Assessment Management Not Supported
Patient Scheduling Not Supported
Care Plan Management Not Supported

Tattoo Studio

Loyalty Program Not Supported
Client Management Not Supported
Point of Sale (POS) Not Supported
Multi-Location Not Supported
Payroll & Commissions Not Supported
Marketing Automation Not Supported
Consent Management Not Supported
Inventory Management Not Supported
Online Booking Not Supported
Appointment Reminders Not Supported
Appointment Scheduling Not Supported

Yoga Studio

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Online Payments Supported
Staff Management Supported
Member Management Not Supported

Acuity Scheduling Additional Categories

Acuity Scheduling Verified User Reviews

Write a Review
  • Juliana A.
    Chief Executive Officer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Online scheduling for clients and businesses"

    Posted 2022-09-21

    Pros: Acuity Scheduling is an easy to use service that provides solutions for calendar and scheduling stuff, it is easy to customize everything to fit the needs of my business and the heavy schedules that each team member has, it can be perfectly customized for every individual and work perfectly for scheduling things as the week becomes busier.

    The way Acuity works is very intuitive and adjusts to the present, the rising technology and the way things are becoming now more automated and precise, it is helpful to put out our schedule for the week and let customers know availability without needing to reach out privately, and they can schedule the product they want in the available posts of our business schedules, and it will automatically update to the new availability after scheduling anything. This calendar can be fully customized and Acuity allows for the creation of multiple calendars that can be kept private so clients do not see them, and it works amazingly when it comes to sorting out our own individual schedule to figure out the best way to improve our workflow, and choose how we can customize the public calendar in a way that benefits both the customer and the business, providing a nice customer experience. It is an essential tool to have in order to get the most out of the customer experience, it allows us to recollect customer information by having them fill out forms for scheduling and this is an important part because we are able to know the customer better and will know in what ways we can provide a better service for them, it makes things easier for us to get more clients because the scheduling part becomes simple for both parties, it provides a stable service that is intuitive enough for everyone, and it improves communication to make things more customizable for the client.

    Cons: I have not found anything that I dislike about Acuity, it does not have any bugs or issues that I have experienced during my usage with this platform, nor have my clients experienced any issues when trying to schedule anything. We have been able to successfully attend clients throughout this service and we have been able to automatically receive payments since its implementation, it has worked very well. The only thing that I wish it had is more tools to organize the different calendars created, but it is not really something that I would call something I hate because as it is now it works very well, but still, more improvement could be done to make things even more customizable for the calendars.

    Overall: Overall, Acuity Scheduling has provided a good experience when it comes to offering customers a place where they can buy our products and have them delivered at a certain day and time, depending on our availability as a business. We have been able to offer our entire menu and clients are able to choose from a variety of our products and make the payments right through this software, without their private information and financial information being compromised and being able to access our products without much effort, simply scheduling and we will take care of the rest. It is a platform that adjusts to every customer because we have been able to set up a different set of questions when filling out the form so the customer feels we are directly speaking to them and taking care of their order directly, it is something that has improved the way we handle our customer service and it has impacted positively the way we communicate with them.

    Read More...
  • Gary D.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful Scheduling App"

    Posted 2021-06-29

    Pros: This software has all the features you need in a scheduling app. Create surveys and applications to screen appointees.

    Cons: Couldn’t find anything wrong with the app. Has everything you would need.

    Overall: Wide list of features and helps you segment appointees. Easy to use and set up no technical knowledge needed.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Personal Assistant"

    Posted 2020-07-20

    Pros: Acuity Scheduling is an online assistant. It has made meetings a breeze. Easy-to-use and user-friendly. Customised scheduling page helps in scheduling meetings and saves lots of time. Works 24/7 to organise the schedule. 7 days free trial is available. Perfect software for small businesses.

    Cons: Makes my life so much easier very good software. No cons.

    Overall: Works like a personal assistant. Streamline our workflow. Squarespace can easily be connected. Highly customisable software. Easy to setup. Very intuitive app. Affordable pricing. Easily manage recurring subscription.

    Read More...
  • Viktor A.
    Massage therapist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All in one!"

    Posted 2020-07-01

    Pros: • Very easy to use, love it!
    • Lot’s of integrations,
    • Mainly use it for my massage bookings where customer can make a payment too via Stripe (PayPal and/or Square)
    • Very easy to embed it into my website, for each individual payment package, different links provided
    • My wife use it integrating with Zoom for live streaming classes, where participants gets unique link when they book and pay via Acuity Scheduling
    • Very happy with it!!

    Cons: • Nothing so far...
    • Only thing I would add (probably it’s only me)which would make it even more easy to make payment, and it’s the Apple Pay

    Overall: I have chosen this app over MindBody which is quite price, although comes with lot’s of features, but my business trading level doesn’t justify it yet.
    Very happy with Acuity scheduling!

    Read More...
  • Jay M.
    Entrepreneur
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Acuity Scheduling Review"

    Posted 2019-06-25

    Pros: It has everything you need for scheduling. It's easy to set up and it is very convenient for clients to schedule meetings. The design is great and the quick support service is priceless. Acuity Scheduling is the perfect tool for every business owner!

    Cons: The only thing I can think of that I would like is to be able to customize the landing page more.

    Overall: I've been using Acuity Scheduling for several months now and my experience has been great so far. I use it daily for scheduling consulting meetings with my clients. It would be a lot more difficult to run my business without Acuity.

    Read More...
  • Previous
  • You're on page 1
  • Next